VIP Security Services
6 reviews
⭐️⭐️⭐️⭐️⭐️ Not sure what’s going on with the negative reviews—maybe just a few angry people—but I’ve had nothing but amazing service from this company. The team at V.I.P. Security has been professional, reliable, and incredibly helpful every time I’ve used them. I’ll definitely keep using their services and highly recommend them to anyone looking for quality security solutions!
Well Done by john r 7 dec 2022 – John and James very good job , Good communication , explained everything very friendly and professional customer service excellent ,, Thank you Zoltan and staff !
I have been with V.I.P FOR 20 YEARS , EXCELLENT ! – Zoltan and his staff form an excellent team with best service to my business John had turned up from Springvale on a Saturday to repair and fix my security recorder and was here a day before as well very dedicated to his job . Zoltan always responding to his phone calls for emergencies and prompt with his service . we appreciate the team work and competitive prices
Fabulous Service – Zoltan was a delight to deal with. Provided a clear definition of the system and a prompt quote - the installers (John/Tom) did a fantastic job - explained all the functions and were able to connect the Bosch RSC app via my wifi extender - keep up the great work :)
Pay but don't get the service – Bought the system and paid for extra by cash, didn't know that the employee would steal the money and manager blamed me. Real bad service and they lost 4 different jobs from me.
Terrible Customer Service – VIP installed CCTV cameras at my home. Initially I was pleased, the HIK System cameras are great, the tech Jeremy professional and kind. Over the years I sent clients, thinking well of them. Sadly when I needed customer service - Zolton, the owner, could not have been ruder or more unprofessional. When I had NBN installed I thought my CCTV system… Read more
wasn't working. I rang and Zoltan told me he was focusing on bigger clients, developers/commercial and I'd have to wait 3 weeks for a tech, and wouldn't even have someone call to see if I could fix over the phone. Thankfully I found someone else to assist. Do not use VIP unless of course you're a big deal client and/or happy to wait 3 weeks for a tech to attend. Clearly Zoltan doesn't care about individual home owners. VIP security and alarms made me feel unsafe and unimportant.
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