Vuly 360 Pro
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- Award Winner 2023
277 reviews · Statistics
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Great quality, Cubby could be designed better
360 Pro LargeWe bought a 360 Pro Cubby + 2 swing set (Spin Swing and Bounce Swing + Bungee).
Quality: Overall, the quality of materials are excellent - definitely feels like solid, quality materials that'll last for quite a while. The framework is heavy, and locks together well - though in a couple instances, the fit was that tight that a rubber mallet simply didn't cut it - had to use a min-sledge with a block of wood. Definitely a little problematic if you want to pull it to pieces later (lost part of a star here - I dread having to take it apart in the
... Read morefuture if I want to extend or move). Instructions/Assembly: At some point they've completely changed the design of the cubby. The updated instructions manual was in the box, but the video and downloadable instructions online are still the steps for the old cubby. Putting the cubby and frame together (for your first time) isn't as intuitive as I'd like, so you have to rely on the paper instructions - which aren't fantastic. They're "okay", but not clear enough for first-timers (which I'd imagine most people will be). They don't clearly define what part is what, what you need up front for each step, or even the fact that there's 4 different types of bolts and which to use where. Attaching the base of the cubby to the framework is difficult, as there's no give in it (which I guess is a good thing, but makes it difficult). The "Mid-joiners" are slightly bent - the problem with this is that when it's all connected to the base of the cubby, they get rotated/pulled inwards. To be able to bolt them in to the upright legs, they have to be rotated 90 degrees - which with the amount of force on them is almost impossible. There might be an easier way to do it, and this is where an updated video on their website would be super handy. Unfortunately, you're stuck working it out for yourself. I also found that the rope ladder simply wasn't wide enough - there was no way to get the loops around the legs and also have the legs attached. Might just be a faulty/bad net for me - ended up tying some of the lower net loops to the legs manually. Other than the cubby, the rest of the kit goes together well - with the exception of a couple really tight frame pieces that needed more incentive to go together than a rubber mallet could give. Oh - and if you buy the spin swing - make sure to open that up before you assemble everything, as there's a top rail you need to replace instead of using the standard rail. Don't make that mistake like I did, and have to dismantle part of the swing set immediately after assembling it! Would probably be good to make that a big note in the instructions somewhere. Design: The design of the swing set portion is excellent. I love that it's modular, and that it's heavy duty. Definitely no worries about safety - I'd suggest that it's over-engineered, if anything.Purchased in at Vuly Play Online store.
Absolutely disgusting attitude from customer service. No product to show for it all.
360 ProOrdered in August during a sale. Started setting up in October to ensure it would be erected well and truly as my kids early Christmas present. What a NIGHTMARE.
Contacted customer service a number of times due to how difficult it was to put together. Initially it was just the poles were SO HARD to slide together, they were pretty much the wrong shape and needed a lot of belting with a mallet. Then realised one of the H joiners was wonky and wouldn't line up. One rep tried to tell me it would be fine if I could attach the correct pole. How woul
Purchased in for $1,818.
Emailed. Still waiting.
If you had a local depot you wouldn't be able to ignore customers this long.
Hi Amy,
I can see we have been corresponding with you via email and have provided you with a resolution, that will rectify the issue you are experiencing.
Quality Control Issue
360 Pro LargeI recently purchased a swing set for my granddaughter, These are the comments from my son and his wife “That Bl**dy thing!! The posts were meant to slide into each other, but they are basically the same size they should have been oval-shaped but many were squashed and peanut-shaped so very hard to fit together. The soccer goal has not been put together see the photo of same-size poles. On the top of the swing set, the holes didn’t line up on many posts the one at the top is impossible to fit. The handles on the skateboard didn’t fit and had to be bent and have been scratched. I wonder if anyone at Vuly has recently attempted to build this product. If not, I suggest they do so they know if the quality is 0/10
Purchased in for $1,200.
Hi Kelly,
I can see we reach out to you and asked for you to email us directly to get this resolved but you have stated you do not want to do this.
... Read more If you can please send us an email to reviews@vulyplay.com, with further insight into this issue we can get this resolved for you. Cheers, Taylah.
Love it!
360 Pro LargeStrong, sturdy, large swing set that my 4yo won’t outgrow. Easy snap on attachments for swing, monkey handles etc. I love that I can buy different swings that are interchangeable and most snap on and off with the clips. I’m really impressed and very glad I chose this Vuly set.
Purchased in .
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Impressive
360 Pro LargeKid and adult friendly. Strong and safe, hours of fun and interaction. Perfect for activity and fresh air, in between screen time.
Purchased in for $1,688.
Great durable design.
360 Pro LargeGreat safe design and easy to assemble for a commercial premises who are time poor. Thanks heaps.
Purchased in .
Author stated being incentivised for this review
Great proo
360 Pro MediumAfter purchasing a lift 2 trampoline last year we decided to ditch our 3rd or 4th cheapo swing set for a vuly too! Only wished we’d done it years ago. Fast delivery, easy setup and good instructions. Top quality as we found with the lift 2!
super happy
Author stated being incentivised for this review
Granddaughter Loves it!!
360 Pro LargeThe Vuly 360 swing set was delivered within a few days or ordering and assembly was not complicated. Granddaughter loves it and when she comes over she is outside playing and having a great time. The ability to add additional swings will make this be around for a long time and not become boring.
Purchased in for $1,328.
Author stated being incentivised for this review
Hours of fun for all!
360 Pro LargeIncredible swingset that can be extended /added to for all ages that will actually last through multiple weathers. I have 3 kids of different ages and they are able to enjoy time safely together on the swingset. They think it is the best that you can swap and change accessories and it has made gift giving easy with so many options. 10 out of 10 recommend, best value for money
Purchased in at Vuly Play Online store for $1,519.
Author stated being incentivised for this review
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Fun Swing Set to Keep Kids Entertained!
360 ProPurchased a C3 Pro Max Swing Set about 3 weeks and got it assembled professionally! It's been 3 weeks of pure fun for my kids - the rains notwithstanding. The parts arrived in a timely manner and we were contacted by the assembler well in advance of the delivery, which was a nice touch. The cubby house is a good addition to the three swings and I like the fact that everything is modular. Our assembler (an independent third-party professional) also had very good things to say about the company.
Only gripe is that the basketball hoop/board is no
... Read moret very firm and turns a little bit when the ball hits it at certain angles. Still it's been loads of fun for my young kids (and their friends) and I'm hoping it stays that way for a few more years at least. Look forward to purchasing the trampoline once my kids are a bit older.Purchased in at Vuly Play Online store.
Best product I’ve ever bought
360 Pro MediumWe bought the swing set for my son with autism to build his strength and core he absolutely loves it and the swing regulates him
Purchased in at Vuly Play Online store for $1,838.
I recommend this to all of my clients!
360 Pro LargeI am a paediatric OT and recommend Vuly equipment to many of my clients. The warranty, service and quality of the equipment is unlike any other I've come across. Great resources to assist children meeting all of their motor skill goals!
Purchased in for $3,326.
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The best childrens swing set ever!
360 Pro MediumEasy to put together, really safe with no sharp edges. A plus for quality, looks great. Love how it is adaptable with different configurations and most of all, the grand kids absolutely love it.
Purchased for $1,800.
A great quality, versatile swing set
360 Pro LargeWe purchased this gift to be a Christmas gift for our kids and also to help support our little boy with autism. We love how versatile this swing set is with the option to attach different swings and purchase others in the near future. Lots of endless hours of fun to be had!
Author stated being incentivised for this review
Best swing ever
360 Pro LargeThis swing is the best. Easy to put together and the kids love it. It's great as you can interchange the swings and introduce another swing for the fun. The cubby house is the hit with our kids. Thanks vuly.
Purchased for $2,200.
Questions & Answers
Hey everyone.
Just wondering if anyone knows the distance between the very outside dimension of the set (at the bottom) to the centre point of the first swing.
Thank you
Hi Jake,
I can see one of our reps spoke to you about this on the phone earlier today! Let us know if you have any further questions.
Why can't I buy a 360 pro max - ring swing? This is the reason I purchased vuly for Xmas last year so I could get that this year.
Hi there,
We unfortunately discontinued the ring swing a few months ago. Apologies for any inconvenience caused.
If you have any further questions, please don't hesitate to contact our team on 1300 667 514.
My kids got the 360 pro for Xmas and the board part hardly even spins what can I do about it? As the kids want to do spin tricks
It's terrible quality! Ours was the same. Super disappointed in it considering the money you pay and how the advertising shows it as being able to spin around with ease! Maybe contact the support team, but don't hold your breath!
Hi there,
I apologise for the issues that you have been experiencing.
If you could please send an email to reviews@vulyplay.com, along with your order number, I will organise for a service representative to have a further look at this.
Again I do apologise for any inconvenience.
Cheers, Maggie
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Hello Amy,
Thank you for taking the time to provide feedback and I sincerely apologise for the experience you've had with Vuly so far.
... Read more If you could please send us an email at reviews@vulyplay.com, along with your order number, I will ensure this matter is looked into and resolved ASAP. Again I do apologise for any inconvenience. Cheers, Maggie