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Amazing Customer Service
The bags are beautiful and the build quality is great. I did have an issue with a clasp and I let them know and they replaced it. Amazing customer service, so happy I'll definitely keep getting my bags from this company :)
Purchased in October 2020 at Wanderers Travel Co. for $149.00.
The Santorini bag - I love it!
I just received my Santorini bag in blue and I am in love with it. It’s beautiful, soft, fits all of my things and yet is compact. Would highly recommend!
Disappointed in the total lack of protective packaging. Simply put into a plastic mailing bag, no bubble wrap, no tissue, no box, consequently the handbag had suffered deep indentations on the front of the bag. This is the third bag I have bought from Wanderers and will be my last due to lack of care of an expensive bag. Also the colour Blush was far, far darker than shown on the website more like light tan.
Purchased in June 2021 for $200.00.
Damaged bag and wallet due to ZERO packaging. Advised this is NORMAL?!
I bought a bag and wallet from wanderers for my mums birthday present. When they arrived they had been shoved directly into a plastic mailing bag with no protection whatever. No tissue to pad inside the bag and maintain its shape, nothing to secure the straps, nothing around the hardware. Shoved in a bag. When I emailed customer care showing pics of the creased, battered and marked products I was advised that this was "normal" and to stretch the leather to remove marks and creases! After paying a few hundred dollars I'd expect the items to arrive in a state where I can actually gift them but they look second hand already!!! Would not recommend at all.
Purchased in March 2021 for $200.00.
A beautiful bag for the price
I brought this bag and must admit I was a little hesitant buying a leather bag off the internet lol. However, Mimco and Guess will never get another dollar of my money. Wanderer bags only here on out...
People complained about the smell, not sure what the smell is they're talking about because all I could smell was... Leather... Not a very good picture but I could not be happier with this bag and will definitely be buying more.
Purchased in February 2021 at Wanderer for $189.00.
Beware Of Poor Customer Service
I ordered a bag, and after 2 weeks I contacted them to get an eta. And they said they were out of stock of the bag I wanted. They offered me an upgraded free gift. Fine. Two weeks later I contacted again to see where my bag was and no reply. It finally arrived yesterday and one of them is the wrong colour. Sigh. After waiting a month for the bag, and then they send the wrong colour. So I emailed them and still no reply.
Shambolic customer service, beware as it’s impossible to get issues resolved.
Purchased in January 2021.
Purses Smelled Bad. This Is Not A Usa Company; Returns Must Go To Australia
Although this company's name is clearly listed in ads as The Wanderers Travel Co USA, this is misleading at best. They have no customer support offices in the United States. I ordered 2 purses but the smell was overwhelming and not a typical leather smell so I returned them. I was instructed to mail them to Australia; not the USA. So for a $287 USD purchase, I paid $128 USD out of pocket to return them. The Refund Policy Is A Joke If You Are Ordering Internationally. Beware!
Purchased in January 2021 at Online for $287.00.
Beautiful leather, gorgeous design, very happy.
Very very happy with my purchase. This bag has exceeded all my expectations - high quality, perfect size, I love the soft leather, gives the bag a "lived in look". It is refreshing to purchase a product from a company and it is EXACTLY as advertised, thank you.
Purchased in January 2021 for $120.00.
The reviewer stated that an incentive was offered for this review
Love my bag and great service
Can’t wait to order another bag and this company has great customer service. Had problem which they promptly helped me with, very impressed. Bags are superb quality, value for money.
Purchased in June 2020.
Sunnies are brilliant !
Recently bought the Brown Tortoise Forte Dei Marmi sunglasses, amazing quality / great looking sunnies / high quality! Really happy with how they look and how they feel, sturdy without being too heavy. I definitely need some La Furore now as well !
Purchased in June 2020 at https://wandererstravelco.com/collections/sunglasses-accessories/products/forte-dei-marmi for $299.00.
I could not think of a better, more practicable and beautiful bag than my San Montano, size is perfect too!
I am so impressed with the leather quality, so soft and full of character! These days is hard to find a leather bag that is not shaved, which I honestly think it ruins the bag, they all look exactly the same, so boring...
In addition to the great quality of the bag itself, I have to add that impressively my order was shipped in the very same day, quite impressive!!
Purchased in January 2020 for $249.00.
Thumbs up for the perfect leather jacket
Absolutely loving my black Bolzano-Bomber jacket. It goes perfectly with smart as well as causal outfits and is a staple in my wardrobe. The leather is stunning and everything about this jacket says class and quality - the Wanderers way.
Stylish Leather Jacket Very Happy
This was my first leather jacket and I am very happy with the style, fit and colour. Excellent quality and I have used it in all my travels and received many compliments. Great casual wear but suitable for all occasions.
Best customer service ever
I bought a backpack a few months ago and noted when received that it was a bit smaller than I expected. Contacted Wanderers to guide me with the exchange process and they replied me on the SAME DAY which is quite hard to happen nowadays. Have returned the backpack and exchanged for the Bondi backpack which arrived not even a week after my first contact. I love my bag and wear it everyday since. Highly recommended by its quality and differential service. Thanks Wanderers!
Purchased in April 2020 for $299.00.
Best bag I’ve ever had!!!!
Bought my first Wanderers bag back in 2017. It was Ravello in Black and I still love it so much, the leather still looks great/soft. I use it as an every day bag, so functional. Definitely recommend ... Fits my laptop, water bottle, wallet, sunnies and makeup . I also use it as a travel bag, it can easily fits 7kg. After the Ravello I got the Byron backpack + Trieste crossbody... the prices are totally worth all quality and durability of wanderers products.
Purchased in September 2017 at Wanderers Travel Co for $329.00.
Questions & Answers
Does it take a long time to receive an order? I place an order on January 5 and have not receive it yet.
Is your leather weather protected? I bought a leather purse from another company and it left water stains on it when it got wet. Looking for another purse that I love but is durable. Thank you.
Get an answer from our members and Wanderers Travel Co. representatives
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