Alan and Marg
Mortage and Investment
We have been with White Star for many years now. Initially we were put on the right track with our existing mortgage and we refinanced with a much better deal than we already had.
Fast forward a few years and after a bit of reluctance we dove in to the investment market. The entire process could not have more simple with everything done for us. All we had to do was make a few decisions along the way
The Team at White Star were very professional, responsive when needed and accommodating. Should have invested years earlier.
Jo is the best broker I've ever delt with!!!
Awsome broker's to deal with, tried 5 different company's till I tried white star and Jo there was by for the best, not only got me the best interest rate but was always contactable even whilst she was on holidays hell she was even more help then my own conveyancer about finding out what was going on. I definitly recommend!!!
Trav and Jo
Excellent Service and Lender Knowledge
Excellent Service and Communication, Narrelle and the team at WhiteStar did an amazing job arranging finance to utilise equity in our house so we can do the renovations we've been wanting to do, they helped us when our existing lender/broker couldn't and we had loan approval in under 2 weeks even over the new years break. We highly recommend WhiteStar to anyone looking for finance/refinance, thanks Narrelle and the Team at WhiteStar, fantastic work :-)
The customer service experience was outstanding thank you .Emma,& Bec handled every aspect to a very high standard of competence and professionalism. Communication through the whole process was easy and available and the outcome was even better. Highly recommend this team to anyone wanting to refinance/consolidate. Amazing team
Emma at Whitestar Finance was referred to us by a close friend after we struggled to get the assistance we needed from our bank. "Exceptional experience" is the best term to describe our journey with them. We would like to thank Whitestar Finance immensely for their professional support and knowledge. Our situation was rather complex and Emma, Bec and Kat handled every aspect to a very high standard of competence and professionalism. Communication through the whole process was easy and available and the outcome was even better than we expected. Highly recommend this team to anyone wanting to refinance/consolidate.
Joe C is amazing!!!
WhiteStar finance is amazing, Joe C has helped my family and I so much!! Our experience with WhiteStar has changed our lives completely, giving us opportunities we never could have had without there help!!!
Kat & Bec, from the heart
I’d like to say how good I found Bec and Kat, it is a scary thing to go through, full of things that are hard to understand but thanks to these thoughtful and kind people it wasn’t as hard as it could of been. They let me know what was going on all the time and helped explain everything. They were real good to deal with and I recommend them to everyone thanks Tania
Thank you Rebecca & White Star !!!!
Rebecca at White Star Group has been supportive and helpful in finding the best loan for me and great rates!
Rebecca is always available and supportive, when I have enquires which I come across occasionally, then helping me understand them also to resolve them.
Rebecca has a wonderful personality and character, and a pleasure to deal with. Provides great service and knowledge also she is a great contributor to the team.
I am extremely satisfied with the setup of my loan and the constant support from Rebecca and the WhiteStar Group.
Can’t thank Jo, Bec, Kat and Deb enough for all there help through out the hole process they were always very positive and professional at all times always in contact to keep me informed at what stage we were at thanks to All involved Joe.
Excellent in every aspect!
Great service and knowledge! Can do attitude which made all the difference. Highly recommend both Maria and Bec and team without them our dream wouldn’t be real! Thanks so much
Awesome customer service! Very professional and efficient.
Rebecca at White Star Group has been more than helpful in finding the best loan for us and great rates! They have exceeded our expectations. Throughout our build period we had not one issue with payments - Rebecca handled everything for us with our bank and our builder was always paid quickly. We love the set up of our loan and the constant support from WhiteStar Group.
Thank you White Star
Customer service was amazing we have been working with White star now for over 6 months and have kicked so many goals
no unexpected costs or issues with our refinance.
If you need a little help don't hesitate to email Joanne with a C .
Giovanna Grasso JO
Easiest most painless way to obtain a refinance
Not only did Emma from White star help me refinance my home loan with another bank so I could consolidate debts but she got me a better rate ..i paid less fees than first expected and it happened so fast it was amazing. I did not think white star could help as I had tried other places but no one could help me until WHITESTAR. Emma was so pleasant and helpful.. She made me feel important and always kept me updated. She went above and beyond to get me this refinance. Thanks Emma and all the team
Narrelle and Eric helped so much to get our first home. They went out of their way to help us to get our home . The communication from them is excellent. Will recommend my friends aswell !!! The journey has just started we will be with them forever!! Thank you so much for great effort
WhiteStar to the rescue
After being strung along for 4 months by the NAB and then denied, I can’t recommend WhiteStar enough! Being a self employed builder they were extremely helpful.
Darren and Elaine
Best thing we ever did!
We have been with the Whitestar group now for about 20 years and it’s the best thing we’ve ever done. They have helped us on our way to being financially secure in retirement. We have recommended them to some of our family and friends and would recommend them to anyone as they are always very helpful and professional. They contact us every 6 months to make sure everything is going ok and to ask if we need help with anything. We wouldn’t be in the position we are in without their help and advice.
They won't give up until they can find a way to help you!
Where do I start, from the very first conversation I had with Broker Emma her upbeat and helpful demeaner gave my husband and I hope that we might have found someone who can really help and understands our needs.
We had been dealing with another broker for over 8 months with no outcome and actually no application being submitted, a fact that Emma enlightened us about once we started dealing with her.
Then Emma was up for the challenge, I could say so many wonderful things about her; she is professional, an exceptional communicator, always had time for us, always remained calm and positive, nothing was too much trouble, she was genuinely invested in helping us. She was patient with our frustrations and emotional up’s and down’s from our previous experience but we had comfort that she was doing everything in her power to navigate the best path for the best outcome.
We also dealt with Eric in the few times Emma was not available, and again, he was so helpful, personable and professional and was always readily available for my daily update phone updates towards the end as the stress of the last 8 months began to fall on top of myself and my husband.
When we got the amazing news we had been approved, both Eric and Emma were just over the moon for us. Their excitement for us was genuine and almost like winning a grand final!
We have already recommended Emma to our friends who she is working with and I will continue to sing the praises of Whitestar Finance, Emma and Eric.
Couldn’t have got loan without their help
The staff go out of their way to help you get the best deal o the market and communication from them is excellent
Fantastic service by all involved. Will recommend for sure. The girls were very efficient in every aspect of the refinance application.
Excellent team work and professional approach
Excellent team work and professional approach.very happy with customer service and guidance throughout the process.highly recommend for everyone.thanking all the team
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