Wilson Parking

The arrogance from Wilson Parking in Brisbane is behind the joke . I urge people to use other parking facilities . The prices are over the top , the language is disgraceful and they look down on people . Stick your parking where the sun don’t shine !

We parked at Wilson parking 11 Exhibition street, Melbourne. What a disgusting company. Clearly it stated that parking was $17 out the front and when we came to collect our car they wanted to charge us $30. We even took photos to prove that this was the case. This carpark was trying to rip us off for the $30. Will not be parking at this venue again. Absolutely disgusting.

Chained a bicycle at Kings(Wilson) a few months back and it was stolen. Or was it? Attempted to lock another bike today amongst m motor cycles. Confronted by someone claiming to be the operations manager for Wilson and that if I left my bike there… Read more

the cleaner's would take it. I couldn't believe his attitude or that they would take the bike. Needless to say they stolen the other bike. He didn't want to know about that

I have a light truck which I take 3 to 5 passengers to the cruise terminal.I take about 3 minutes to set down or pick up. I was told when I was unloading the first time that it was best if I use the other side of the platform where the buses go as… Read more

the Wilson employee said it was not as busy. I complied with his request and did my drop off. The next time I went to the bus area no buses there and was challenged by a Wilson employee saying I couldn't park there. I explained to him that this was the area I was instructed to set down and pick up. Every time I go there I get challenged and I explain why I'm here and no problems. The other day I went to pick up 4 passengers who came off a ship and was again challenged about parking there I explained again to the Wilson employee that I was told to pick up here. He was having none of this and told me he was in charge and that I couldn't park there even though there were no other vehicles there. This was Friday the 19th of December at around 9am. I feel that Wilson need to give better training so this does not continue to happen. Maybe I need to take it up with the cruise line to see if they have more luck than me if this behaviour continues.

Sssshhh, secret!!! – Decided last minute to stay in Sydney the night of Pearl Jam Concert 1. Booked our park despite some terrible reviews posted (was with children and bags), and am so glad I did! Easy to find, first turn IS tight in a Kluger, but the parks were ample and plentiful. The communication with Wilson's on a whole, was swift, as our planned arrival time… Read more

changed, but drove in-drove out, with one less headache. Also, easy to leave, to get back to the Harbour Bridge and back to Newcastle. Some have said expensive, but having stayed at the Regis Hotel earlier in the week, with an on-site charge of $48, and no guarantee of a park, it's $51 charge for convenience and location to our Hotel was negatible. Would use again! (But don't tell everyone!!)..

Great experience with Wilsons Parking – I booked parking at Southbank in Melbourne, but accidentally clicked on the wrong venue. Then I paid with the wrong card on the way out and was charged a full day rate. All my fault. So I was billed twice. Chelle and Michael at the Wilson Parking Team were awesome. A few emails and a bit of proof of payment from me and they sorted it within days.… Read more

Very much appreciated.

And for those complaining about cost, pre-book online. My price was $19 online instead of $56 at the venue.

Fair company – Very easy to deal with through the app. I accidentally used a different credit card to enter compared to what I paid with and got charged twice. Out of goodwill they rectified it and refunded for me, even though it was my mistake. I really appreciate that. Download the app as it makes things like this simple to sort out.

I have used Wilson Parking twice and on both occassions I prepaid. Then when I tap my credit card (the same card I prepaid with as per instructions) to exit I have been charged a second time and at a higher rate which means I have to spend my time chasing up a refund. Annoying to the maximum. Once is pretty poor, but twice makes me think there is a great annual profit in unclaimed refunds. First class intentional corporate scamming at it's best.

This is not the first time that we have booked a space and come in to find the place closed. This time I spent 40 mins double-parked on York St Sydney on Christmas Day calling Wilson Parking over and over trying to get in (after I was orebioked and pre paid online). Meanwhile I had the duration of our family Christmas lunch restaurant booking… Read more

being whittled away. I think Wilson Parking is a scam. Someone somewhere is collecting money and doesn’t care about what goes on on the street. I’ve learnt my lesson now and will never book a park through them again.

100000% a 0 star rate on this car park cause it is absolutely trash. You have to go down and up the same ramp and people can easily crash and if you have a big car like we do than it’s gonna be a really tight squeeze because the car park so freaking small and we hit the top of our roof of our car in car park that’s how small it is. As we tried… Read more

getting out they basically scammed us and we couldn’t get out of car park we took nearly half an hour trying to get out of this st^pid car park making me trying to yell out my card details out to everyone behind me like that is so st^pid cause everyone could hear it. We had multiple people behind us because of them like fix your car park cause it’s honestly the nastiest car park ever. We also had two other lovely families trying to help us get out cause of this st^pid car park we all where freaking yelling at this ladie through a box because she couldn’t understand us and we couldn’t hear her cause the freaking box where u pay was cracked and trash we didn’t understand one bit of her. This car park is definitely not recommended by our family and other families who where behind us. If you do go to this car park just be aware of what will happen. But if you where us just stay away cause it’s soooooo trash.

-1000 stars this is a horrible car park. If you are in the city STAY AWAY. You claim “best park rating online” BUT the car park is so small, looks big but we hit the sign because of how low the roof is inside, the corners are so small and tight, and not good for lots of cars. And to top it off while leaving there machine went “out of service” and… Read more

would not let us out for 30 minutes, and tried to tell us our card was invalid. Trying to get me to yell my card details out my window for everyone behind to hear. There was about 8 cars behind me, all waiting for there incompetent service, not to mention the lady was blatantly ignoring what I was saying. A man behind me had to get out of his car and come help me because the lady would not listen. I had to give the d*mbass my actual number so I could give her my car details. Over 30 minutes to just get out of there sh*tty f*cking car park. I was there for 3 hours max, absolutely b*llshit.

Our car had its window smashed and car was ransacked a long with at least 9 other Cars our parking ticket was in the glove box they completely empty it out and they still charged us for a lost ticket car would have been better on the street they know cars are being broken in to in there premises yet do absolutely nothing to stop it the fact the ticket was gone wouldn't be surprised if it was a employee doing the brake ins

Pre booked parking for an event then charged me additional money as I used my banking app with the card which apparently encrypts the data which Wilsons can't match the data. Time for them to update their systems as many people don't physically carry their cards.

I prepaid 24hr parking on their app. The app had glitches and failed to book this for the 24hrs. Upon exiting instead of charging me $36 they stole $96 from me. I’ve tried getting this issue resolved and they won’t give my money back. I have no referred this to the ombudsman. Never again will I use their car park again

I Pre-booked a casual car park in Adelaide. When I arrived at the car park I found that the car park has no casual parking at all. Every car park is reserved. Not just the empty car parks. Every full car park was also reserved. They are selling car parks in a location that never has car parks available. So I had been 30 minutes early for my meeting but by the time I found a park elsewhere I was late and had to walk for 15 minutes.

Very frustrated They charge parking fees when u enter carpark no matters when u find parking space. The parking fees is in progress till u find parking. They also charge from their side no matters what it is written on sign board

Won’t refund when there is a mix up with pre paid booking resulting in double charge yet will let car after car through for free when the boom isn’t working.

Actually, it should be zero stars. The first parking garage (out of hundreds I used throughout the world) that requires payment in advance. There are no clear signage warning you that you need to pay RIGHT AFTER you parked your vehicle, guesstimating the duration of your parking (like at the street meters, but with those it is a common practice).… Read more

The parking garage at City Road, Auckland, looks like a regular garage. We paid for our parking after we returned to our vehicle, entered the licence plate number, and exited by the green light. They send out letters BY regular POST to the house, which gets easily thrown out with the junk mail. No email, no phone, just a letter. $100 fine on top of the parking paid. Wrote an appeal letter, but apparently this is their business model to collect parking fines instead of actual parking fees. Never again, Wilson. I hope Karma will catch up with their management for conducting business in such a deceitful and dishonest way.

Not that they care, but just for me to offload my frustration of Willson. Willson owners are greedy, so much so that they charge $90 wile advertising $18 parking. Their app and customer service is nonexistent, they have the world’s worst service. Greedy greedy greedy I sincerely this company disappears from Australia, but ut won’t, because they’re greedy

Scammers on the 24th June had a heart test booked at Calvary hospital spent lost time and was charged for exit fees even though no spots available have now run out of time for medical report and am going to lose my driver's licence thank you for your dodgy ethics I also tried to find my phone to call the hospital but was abused by other suckers who also were ripped off hope it proud of it scams

Absolutely a bunch of crooks, hide behind words to justify daylight robbery, placement of Sed rules right in the way of cars coming and going the placement to make you rush and accept the conditions due to others lining up, also unsafe for pedestrians to go up to the sign to read and even than all the small text is hardly readable, designed… Read more

robbery, under law this behaviour is illegal to pressure a person to accept terms and conditions, don’t get me started on there robbery with park and ride you are forced to hand over payment details that is unlawful again pressuring you to accept outrageous terms and conditions, the business is a bunch of criminals operating on pressure acceptance of conditions that are not inline with consumer laws - ACCC has updated contract requirements and laws as of 2023 because this business has a relationship with the NSW government they think they can ignore the rules, not on my watch!

Wilson parking will fine you $65 if their own online payment system is not working. They will deliberately fail to repair their machines to double their income its disgusting

Entered and left the North Tce, Adelaide car park within the $12 early bird timeframe but was charged $30.41. There were also many strobing fluro lights on multiple levels and the stairwells were unhygienic.

Online booking is as easy as ABC. However, using the service is uneasy & can be frustrating too! I am new to the "pre-booking system" which allows some discounts in fees but it doesn't guarantee a spot. Yesterday (13/6) I registered & paid for the car spot to be used today for few hours. I was disappointed with Wilson Parking's managing… Read more

system.

Upon arrival in the carpark, the boom gate didn't lift up even I had inserted the credit card as I was instructed to do. The denial of my entry had banked up the traffic behind me.

During departure, I alerted the operating staff member before I picked up my car with the intention of easy leaving. However, when I reached at the boom gate my departure was denied by the staff member. I then had to repeat my bad experience of entry, finally I successfully could leave the car park.

I have no confidence in Wilson Parking Online Reservation!