Wilson Parking

Wilson Parking Questions & Answers

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we should use DIVY parking more customer centric no highway robbers like Wison's parking

Tony T.
Tony T.

How do I park overnight in your car park and how do you charge me?

Mary M.
Mary M.

Do you pay upon leaving

Finlay M.
Finlay M.

To all considering parking at Wilson car parks because there are many of them and they look cheap, 2 recent experiences suggest great caution is needed. On the first occasion I was charged an extra $36 for overnight parking in Sydney over the prepaid $22 because I used my phone instead of the physical card to enter and exit the car park. This $36 was eventually refunded. On the more recent occasion I paid $95.88 ($25 prepaid and $70.88 extra on leaving) for overnight parking on a Saturday night. This time I used the physical card but was advised that I had only booked for 30 min when I paid $25. When I pointed out this was absurd and that I had entered the following day for exit the response was to refer to their records without consideration of my arguments. I will wear this but never park in Wilson again and have advised them that I would post on social media when I queried the excessive fee. Be very careful with this company

LCR948
LCR948

Have booked a park in Wilsons parking building in Manly for this Saturday. Getting nervous as there are a great many negative comments being made.

Steve
Steve  

DO NOT TRUST THEM

Caterina.h
Caterina.h

how do i get details i have paid for monday parking at kent street

Vince W.
Vince W.

I have been charged $120- for an 1 hr and 23 stay at Wilson Car Park @ 530 Collins Street Melbourne. I checked in & out via Credit Card and was supposedly charged this amount due to not having a Non-Validated Ticket. I believe that the fact that I checked in and out by credit card is validation and hence the fee is unreasonable, and I should have only been charged the cost of a 2 hr stay = $40. does anyone else have an opinion on this matter.

Steve
Steve  

Put in a credit card dispute with your bank / credit card company and never ever park with Wilson. T

Sue
Sue

Does Wilson have vehicles that drive by and monitor registrations on a site work off a spreadsheet of allowed vehicles example a College

Sue
Sue  

I don’t know. The one I reviewed is a multi-storey with barriers so not relevant to it.

Kevin S.
Kevin S.

How to remove acar from Wilson parking account

Clark
Clark

Where do I find a Claims form?

Mimi
Mimi  

Go to Wilson Parking, on Right top, click "SUPPORT", refund selection will be there or call National Customer Care Team on 1800 PARKING (1800 727 546)

The Squishy- S.
The Squishy- S.

How do i get my revenge on this awful place?

DEC
DEC  

You have to take it to the ACCC as they do not answer emails and are based in Hong Kong and do not care about clients just robbing you of your hard earned cash.

Owl
Owl  

I wrote to them at info@wilsonparking.com.au explained the problems I had and 3 days later they refunded my whole booking. I must say I was pleasantly surprised.

brenton jamieson
brenton jamieson

Was doing covid training the other day when i got to the wilson carpark at Thebarton SA the ticket machine was broken . What could i do. They gave me a huge fine.

Chris
Chris  

Don't pay it - fight them in court.

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