Wilson Parking Questions & Answers
we should use DIVY parking more customer centric no highway robbers like Wison's parking
How do I park overnight in your car park and how do you charge me?
Do you pay upon leaving
To all considering parking at Wilson car parks because there are many of them and they look cheap, 2 recent experiences suggest great caution is needed. On the first occasion I was charged an extra $36 for overnight parking in Sydney over the prepaid $22 because I used my phone instead of the physical card to enter and exit the car park. This $36 was eventually refunded. On the more recent occasion I paid $95.88 ($25 prepaid and $70.88 extra on leaving) for overnight parking on a Saturday night. This time I used the physical card but was advised that I had only booked for 30 min when I paid $25. When I pointed out this was absurd and that I had entered the following day for exit the response was to refer to their records without consideration of my arguments. I will wear this but never park in Wilson again and have advised them that I would post on social media when I queried the excessive fee. Be very careful with this company
Have booked a park in Wilsons parking building in Manly for this Saturday. Getting nervous as there are a great many negative comments being made.
DO NOT TRUST THEM
how do i get details i have paid for monday parking at kent street
I have been charged $120- for an 1 hr and 23 stay at Wilson Car Park @ 530 Collins Street Melbourne. I checked in & out via Credit Card and was supposedly charged this amount due to not having a Non-Validated Ticket. I believe that the fact that I checked in and out by credit card is validation and hence the fee is unreasonable, and I should have only been charged the cost of a 2 hr stay = $40. does anyone else have an opinion on this matter.
Put in a credit card dispute with your bank / credit card company and never ever park with Wilson. T
Does Wilson have vehicles that drive by and monitor registrations on a site work off a spreadsheet of allowed vehicles example a College
I don’t know. The one I reviewed is a multi-storey with barriers so not relevant to it.
How to remove acar from Wilson parking account
Where do I find a Claims form?
Go to Wilson Parking, on Right top, click "SUPPORT", refund selection will be there or call National Customer Care Team on 1800 PARKING (1800 727 546)
How do i get my revenge on this awful place?
You have to take it to the ACCC as they do not answer emails and are based in Hong Kong and do not care about clients just robbing you of your hard earned cash.
I wrote to them at info@wilsonparking.com.au explained the problems I had and 3 days later they refunded my whole booking. I must say I was pleasantly surprised.
Was doing covid training the other day when i got to the wilson carpark at Thebarton SA the ticket machine was broken . What could i do. They gave me a huge fine.
Don't pay it - fight them in court.
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