Winning Services

Couldn’t run a bath this company sends you a text once a week to change delivery dates! You cannot call them at all on the 1300 as it only does a chatbot and then hangs up! It is a total farce and scam please I appeal to anyone stay clear away from Winning Services for your own sanity they are totally of the grid and any customer service is non existent please beware.

Ordered Friday afternoon requested delivery Monday was delivered Monday morning excellent service.delivery guys were friendly and professional nothing was a problem set up new appliances and took away old appliances and rubbish

Last week, Sunny Muftii and his driver delivered our very large fridge. What a fabulous effort from both men. They initially measured every possible route to the fridge space, and then had to manually lift it over a large step with millimetres to spare. Mission accomplished. These men were both professional yet friendly. I cannot recommend this service too highly. Thank you so much.

After a few problems with delivery every thing changed and all problems were quickly ironed out. Thanks for all your help. I am enjoying some great cooking in the Westinghouse oven.

I had a washer and dryer delivered last week during a heat wave by Kiki and another gentleman. Never have I received such professional, thorough and timely service from any sort of business. Not only did these guys communicate any delays and ETA all afternoon, they then went above and beyond when they arrived. They unpacked the machines, stacked… Read more

and installed, and ran a rinse cycle before handing me manuals and parts and explaining which machine they were for. I really hope this business knows what stars they have employed. A++++++ service.

“Legendary Care” obviously not on the road. Sped up to cut us off, changed back into the lane they came from to speed and cut off a truck. Would never consider your company for being so willing to endanger people’s lives on the road. Got a video of it.

Well they were on time but very messy didn't clean up after installing left bits a cardboard on carpet marks all over the wall measuring where to put tv on wall never again now found out product was the wrong one l ordered not happy at all never again with these people beware of these people

I am currently receiving a second service/product replacement for my Peloton bike, organised by Peloton and provided by Winnings. Prior to the first service visit, I informed both Winnings and Peloton that I was available on any day, except between 12:00 PM and 2:00 PM. Winnings advised that while they could not guarantee a specific time, they… Read more

would note my request. However, despite this, the technicians arrived before 12:00 PM and continued well into my unavailable period, forcing me to cancel a scheduled medical appointment.

For the second service visit, which involves replacing a part on my bike, I have once again been scheduled within my unavailable time. Upon calling Winnings to request a cancellation and reschedule outside the 12:00 PM – 2:00 PM window, I was informed that I could select a specific time slot—if I paid a premium. This clearly indicates that their system is capable of accommodating scheduling preferences. I guess I will have to just keep trying, statistically I should eventually get a time that is not between 12h00 and 2pm??.

Shout out to Adam B from Melbourne, kept me up to date via text message all day regarding delivery times, very friendly and even brought the bbq inside for me as I couldn’t lift it. Must have sucked working in 38 degree heat and he did it with a smile!

I am shouting out to Ganesh at Taren Point Winnings after my experience with him I would only seek his help he definitely went beyond and above to help me with a downdraft after I was told it wasn’t possible to have because of space we swapped and nothing was too much trouble for him next purchases will be there that’s for sure. Show reply

Best delivery – I extend my sincere appreciation to Chris and Terry for their timely delivery and exceptional customer service. Their helpfulness, cheerfulness, and politeness are valuable assets to the company.

Fabulous team – The guys weren't put off by the steep driveway , spiral staircase to second floor or having to go over a kitchen bench to install. Delivered with politeness, respect and quickly considering it was a difficult job. Can't recommend them enough. Show reply

Not to be trusted – I would not trust these guys on delivery timetable. We ordered a sink over 6 weeks ago and we were assured it would arrive before by 15 Dec . We were told on the 14 it would not be in their warehouse until the 20 Dec but when it got there they would assure it had priority to get it to us on the same day as we were waiting on it to finish off the… Read more

kitchen. We were called on the 21 Dec and told it has arrived at their warehouse but wouldn’t be delivered until 24 Dec. I was told I couldn’t pick up because of Covid. What a joke. I would never deal with winnings crows nest. The second in charge Owen did not even have the courtesy to ring me after repeated requests. have made no effort and just lie to you

No communication, very disappointing – No communication, very disappointing. No advice that delivery dates could not be met x 3 times, then expected me to wait 13 weeks, too long and maybe that delivery date would not be met either. I cancelled. Very annoying and frustrating.

Amazing delivery – I have never written a good review for a delivery company but this was outstanding. Had such a good delivery service. It’s next level. Multiple updates. They carried a ridiculously heavy ice bath down 3 flights of steps. Even took away the heavy crates and packaging without me asking So impressed. This is a well run company by a CEO who prices himself on customer service

Be very wary of Winning Appliances – I bought an expensive Abby sink from Winnings for my kitchen renovation. I bought it about a month earlier than required as it was discounted. It was delivered by AOL ( appliances on line) and left unopened in the spare bedroom. When my builders opened it that month later it was cracked. To facilitate the reno schedule they bought another and I… Read more

paid for a second sink. They took pictures of the newly opened box and the damaged sink so I could get a refund. But Winnings didn’t want to know - said AOL is a “separate company “. and to contact them. I tried them and was informed I must have caused the damage. I am a 54k older woman who could never have moved the heavy delivery box from where it was left. I was given the runaround by these companies for about three weeks before my persistence paid off. I will never deal with Winnings and their delivery company again.

Amazing Allison! – Amazing customer service from Allison! I had a refrigerator problem and Allison went above and beyond to help me. From outside hours contact to checking the next day that everything was proceeding. An absolute pleasure to deal with. Show reply

Great delivery experience – I had a delivery today with jet and the other delivery guys. It was the best delivery experience I have had. Jet was polite, friendly and accommodating when bringing n the goods. Nothing was a bother to him. Highly recommend. Makes a change to the negative experiences I have had with other delivery companies. Great job. Show reply

Prompt, friendly, helpful – Naresh and his colleague arrived on time, quickly delivered the dryer, and removed the old one as requested. Even gave me a few tips about using a heat pump dryer, and adjusted it to fit neatly under the counter in the laundry. I've been ordering from Appliances Online for many years, had many deliveries, and never had a single problem with them.

Very Professional and Helpful Service – Very friendly and helpful and installed my washing machine and took away the old one. Advised time frame they would be arriving and kept me up to date with ETA. Couldnt faultt this service an have no hesitation in recommending them.

EXCELLENT SERVICE – Very professional team. Great communication and delivery updates. Such prompt delivery, handled with great care. Took packaging away and old washing machine. Love their work, highly recommend.

Underwhelming – I bought a replacement insinkerator from Appliances Online and paid an extra $300 for installation. When the technician arrived, I pointed out that the new unit was slightly larger than the existing one and that a small section of shelving under the sink would need to be trimmed out. The tech then advised that he didn't have the tools for that and… Read more

that I'd need a cabinet-maker to come out. I pointed out that the section that needed removing was small - maybe 2cm x 5cm, but he said he couldn't help. He then gave me a quote for a further $260! Whilst that amount seems extortionate, what was even more exasperating was the casual manner in which I was told that I'd need to make two new appointments to get the work done.

I happened to have an aircon tech at my place at that time. He was quite bewildered, and said it was a 2 minute job and that if he'd had a jigsaw in his truck he'd have done it for me on the spot.

Appliances Online agreed that this was unsatisfactory and refunded my $300. I've made arrangements for another company to do the work in a single visit.

I've had Winning Services install dishwashers and laundry appliances without problems, but it seems that something like this is beyond them.

Still waiting for washer/dryer installation after several failed attempts – We are STILL waiting for our washer and dryer to be installed after several failed attempts over the course of four days. This service has sent over unskilled workers to our apartment with either the wrong or missing tools and materials, requiring us to rebook several times. Ahead of these appointments, they have repeatedly delayed our… Read more

installation time windows. They have never showed up when they said they were going to, and they have been unable to provide the service that we paid for. When trying to follow up, we’ve been put on hold for 15-20 minutes at a time.

We wouldn’t recommend this service to anyone based on our experience.

Exceptional Service – Perfect communication from Hayden and exceptional Service on every level. Friendly and happy to go that extra bit. Very happy customer. Will use these services again. Show reply

Great delivery experience – Good communication. Arrived within the advised delivery window. Very friendly guys, operated like a well-oiled machine unpacking and installing washing machine from Appliances Online. Even carried the old one up the stairs for us. Show reply

Wonderful service – We had two big deliveries in 2 days (from Appliances Online and Winning Appliances). These guys were the best delivery service we've ever experienced. Friendly, ability to work with you (especially with narrow spaces), on time, and installed everything perfectly and exactly where we needed. Thanks guys for such a great experience! Show reply