Your Business Listing

Hi Guys, My name is Shak from Mobile Auto Repairs Sydney. We are a mobile mechanic business. Millie took over my account at a time when things were really struggling. My monthly Google Ads spend was reaching around $2,000, but unfortunately, a large percentage of the calls coming through were either irrelevant or wrong numbers. Over the past… Read more

couple of months, Millie has worked closely with me in a kind, professional and reliable manner. There has never been a day when I couldn’t get through to her, and whenever an issue has come up, she has always been quick to address and rectify it.

If Millie continues managing my account with the same level of care and professionalism, I believe my business has the potential to expand substantially within a relatively short period of time.

I’d like to take this opportunity to thank Millie for all her hard work and encourage her to keep up the great work.

Thanks, Shak Mobile Auto Repairs Sydney

This service is a total scam. After paying $1802.90 over 4.5 months ive recieved 1 phone call for work (Maybe) from Your bussiness listings hard work. I'm sorry that is not value for money. After being with you business listing for 4.5 months i can see my listing in the suburb that I live on the first page. Number 3 Adjoinining suburbs page 2. The… Read more

lady i spoke to was insisting that google stats show I had ten calls. Ten calls from who? 9 calls from your bussiness lising maybe. TOTAL SCAM BEWARE!

Richard had done great work for my buisness and always delivers what he says and keeps me updated at all times, very happy with his service. Thanks heaps champ

Working with Phoenix from Your Business Listing has been an absolute pleasure from start to finish. Phoenix is incredibly warm, approachable and easy to talk to and took the time to answer every question with patience and clarity. I honestly didn’t… Read more

know what to expect going into the process, but she made me feel completely at ease. Her knowledge, professionalism and genuine care really stood out and I now feel so much more confident moving forward.

I highly recommend Phoenix and the team at Your Business Listing to anyone looking for honest guidance, support and genuine care for helping businesses grow.

Becky has been absolutely amazing in helping us set up our online presence on Google. She’s followed up consistently each week, making sure everything with our business listing is properly sorted and that we’re getting the visibility we need. Her… Read more

dedication and proactive approach have truly made a difference. Becky is a delight to work with — professional, friendly, and genuinely committed. We highly recommend Your Business Listing to anyone needing help with their online visibility!

Our business has partnered with YBL since 2015, and maintaining top-tier visibility has always been critical for us. During the time Becky has managed our account, she has consistently demonstrated exactly what a high-performing account manager should deliver. Becky understands the assignment. She is focused, driven, and outcome-oriented, with a… Read more

clear grasp of how to keep a business competitive in search results. Under her management, we have remained firmly within the top three for key target terms — no fluff, just results. What truly sets Becky apart is her responsiveness and accountability. When algorithms shift or unexpected issues arise (as they inevitably do), she is proactive, easy to reach, and quick to take ownership and action. Her communication is clear, professional, and reassuring — you always know where things stand and what’s being done. Becky brings energy, strong work ethic, and genuine care for her clients’ success. She doesn’t just manage listings — she protects rankings and performance. Any business looking for a reliable, results-driven account manager would be fortunate to work with her. Highly recommended.

I was using this company for over 2 years and with a large enough sample size I determined that at best they are incompetent and at worst it's a scam. I was paying for my business to be listed in the top 3 in my town. They failed to achieve this ranking about 90% of the time. Whenever I called to follow up and ask why I was not receiving what I… Read more

was paying for I was always met with excuses. I have heard everything from "oh you don't have enough reviews", "your social media presence isn't strong enough" "your website needs to be better, here pay for one of ours", "you just have to give it time, we will give it an extra push for a couple of months" etc etc. None of these excuses held up to any scrutiny. The reality is that my profile was already in good standing and had a lot of 5 star reviews, especially compared to my competition. So then what service to they even really provide? I saw no benefit from using them for over 2 years and thousands of dollars paid.

The service is also really bad. At the beginning they called me and emailed me and followed up heaps. As the months progressed I stopped even getting my monthly statistics until I called and prompted them. Quitting was also a hassle. I had to go through 3 or 4 different people just to end my services. They tried to stretch it out as much as they could and in the end they charged an extra month more than they said they would. It wasn't until I called them again that they back peddled and refunded the money.

Since then, I have created my own google search campaign. I am getting far better results and actual conversions into real money for my business and I spending a fraction of what I was spending with YBL.

Bottom line, this company is inefficient and predatory in their techniques. Seeing as how unethical they were in dealing with me, I suspect a lot of these positive reviews are fake.

Professional, Insightful & Truly Supportive Service Working with Alex and the team at Your Business Listing has been an incredibly positive experience. From our very first conversation, Alex showed genuine care, deep industry knowledge, and a strong commitment to helping my business grow. I’ve seen noticeable improvements in my local search… Read more

visibility and a major increase in my website traffic. Their support has removed a lot of the stress that comes with managing an online presence.

Brittany has also been fantastic to work with. She assisted me with setting up RevU, their review management system, which automates and manages online testimonials and customer feedback. She quickly set up the testimonials section on my website and made the process easy by helping me send out review requests to a list of past and current clients. This has really helped strengthen my business reputation.

Their approach is honest, professional, and results-driven—no lock-in contracts, just real value. I highly recommend Your Business Listing to any business owner who wants personalised support and meaningful online growth.

Thank you again, Alex and Brittany!

Sarah has been wonderful. Timely follow ups and advice/tips for improving my business. Sarah is professional, easy to communicate with and full of helpful ideas for business exposure.

We have been using YBL for approximately 12 months now, they have helped us enormously with a number of Google related issues. Becky from YBL has been nothing but friendly, quick to reply, knowledgeable and has our best interests in mind.

Charlotte has been incredibly helpful and knowledgeable in creating social media posts. Additionally, she is attentive to my website and Google page and is quick to react to any new content that are posted in these areas. I’m so happy she is my account manager

This company offers a money back guarantee if it doesn't meet two targets of having my business at a certain ranking in a certain timeframe. It gave me a monthly report and in every instance their ranking did not match what i saw when i searched using the same term they did. It was way off. They reported i was ranked 6th but I was actually 16th.… Read more

They avoid honoring their money back guarantee by providing a fictitious report. It was a huge waste of money - a total scam. Very disappointed.

YBL doesn’t even dare set up a Google business profile for their own business - think about why. There are already heaps of complaints about them. I didn’t find out until I’d already paid them for the work. They’re liars and time-wasters. Not even worth half a star. Stay away from YBL YBL doesn’t even dare set up a Google business profile for… Read more

their own business - think about why. There are already heaps of complaints about them. I didn’t find out until I’d already paid them for the work. They’re liars and time-wasters. Not even worth half a star. Stay away from YBL, [Name Removed]. Do not trust the fake or paid 5 stars.

We engaged YBL under the impression they would help generate leads for our small business. After onboarding, it was clarified that lead generation isn’t actually part of their service. We reviewed our listings, website, and Search Console data and couldn’t find evidence of work completed during the service period (e.g. directory submissions,… Read more

keyword optimisation, or new backlinks), aside from two posts on our Business Profile. Any performance improvements only occurred after we implemented our own changes. After cancelling, we were told our “spot” would be sold to another business. The follow-up call for feedback felt more like an attempt to reverse our decision than a genuine request for feedback, which was off-putting. Google rankings aren’t something that can be reserved or sold, so this messaging was misleading. Overall, the service did not match how it was presented, and we didn’t see value for the cost.

I’ve been working with Sarah from your business listing for a while now. Sarah was incredible helpful in taking me from 200 veiws per month to over a thousand in short time. Not only did she help me out with seo but also was extremely helpful dealing with google as my account got suspended. Excellent customer service. Would 100 percent recommend to anyone.

Harry is always so helpful, he's always on top of what's best for my business! He goes above and beyond to suggest new keywords and stays on top of the popular SEOs relating to my business. I highly recommend Your Business Listing for all your advertising needs.

Becky has been wonderful as our account manager. We're really impressed by her communication, response time and overall commitment to our business profile. When we thought we were in the deep end, the prompt and friendly phone call from Becky with a solution was a huge relief.

I highly recommend YBL. They help promote my business listing and get me lots of work. Vim the account manager is very friendly, polite and helpful. Quality of service is great and pricing is Excellent. 5 stars

Harry is always super friendly and helpful. Whenever I have a question, he responds quickly and is always able to come up with a great solution. I really appreciate how reliable and approachable he is.

Becky has been fantastic to deal with. Her communication has always been clear, friendly and responsive, and she’s been extremely helpful whenever I’ve needed assistance or had questions. Although my business listing was a little slow to gain traction initially, I’m now starting to see a noticeable improvement in my Google leads and enquiries,… Read more

which has been really encouraging.

Becky has continued to check in, offer support and make sure everything is heading in the right direction. I really appreciate the time and effort she’s put in and would happily recommend her and the support she provides.

Phoenix has assisted us in setting up our listing & has explained how the process works. I'm not overly great with this sort of stuff however Phoenix took the time to explain many of the aspects & this helped.

WOW !! Becky is Amazing, what an asset to YBL .. I called YBL with issues I had With my profile & then I was referred to Becky she was amazing following up all the issues I had & addressed with my Online platform & then kindly following them up & guiding me through step by step with this which was not an easy task but Becky resolved all the… Read more

issues ! Thank You Becky I hope to keep you as my future representative as you have been the best I have dealt with the whole time that i've been a customer ! keep up the good work Becky you will be running the company before you know it ! p.s I would give you more stars but there is only 5 allowed .

They put in the effort after a catastrophe with google maps to get my business reinstated. Took 6 months to rectify which cost my business close to 50k in revenue. We are now in the comeback stages.

Charlotte and Phoenix are amazing to work with. Both have extensive knowledge in their respective fields managing my social media and google accounts expertly. My business has increased tenfolds since Your Business Listing have taken over. I’d be lost without them! Highly recommend their services.