Your Business Listing

This company offers a money back guarantee if it doesn't meet two targets of having my business at a certain ranking in a certain timeframe. It gave me a monthly report and in every instance their ranking did not match what i saw when i searched using the same term they did. It was way off. They reported i was ranked 6th but I was actually 16th.… Read more

They avoid honoring their money back guarantee by providing a fictitious report. It was a huge waste of money - a total scam. Very disappointed.

Margo has been extremly helpfull with the setup of my business listing for my new business. She is always informative and explains thimgs very precisely and clearly

YBL doesn’t even dare set up a Google business profile for their own business - think about why. There are already heaps of complaints about them. I didn’t find out until I’d already paid them for the work. They’re liars and time-wasters. Not even worth half a star. Stay away from YBL YBL doesn’t even dare set up a Google business profile for… Read more

their own business - think about why. There are already heaps of complaints about them. I didn’t find out until I’d already paid them for the work. They’re liars and time-wasters. Not even worth half a star. Stay away from YBL, [Name Removed]. Do not trust the fake or paid 5 stars.

Richard had done great work for my buisness and always delivers what he says and keeps me updated at all times, very happy with his service. Thanks heaps champ

Working with Phoenix from Your Business Listing has been an absolute pleasure from start to finish. Phoenix is incredibly warm, approachable and easy to talk to and took the time to answer every question with patience and clarity. I honestly didn’t… Read more

know what to expect going into the process, but she made me feel completely at ease. Her knowledge, professionalism and genuine care really stood out and I now feel so much more confident moving forward.

I highly recommend Phoenix and the team at Your Business Listing to anyone looking for honest guidance, support and genuine care for helping businesses grow.

Becky has been absolutely amazing in helping us set up our online presence on Google. She’s followed up consistently each week, making sure everything with our business listing is properly sorted and that we’re getting the visibility we need. Her… Read more

dedication and proactive approach have truly made a difference. Becky is a delight to work with — professional, friendly, and genuinely committed. We highly recommend Your Business Listing to anyone needing help with their online visibility!

Our business has partnered with YBL since 2015, and maintaining top-tier visibility has always been critical for us. During the time Becky has managed our account, she has consistently demonstrated exactly what a high-performing account manager should deliver. Becky understands the assignment. She is focused, driven, and outcome-oriented, with a… Read more

clear grasp of how to keep a business competitive in search results. Under her management, we have remained firmly within the top three for key target terms — no fluff, just results. What truly sets Becky apart is her responsiveness and accountability. When algorithms shift or unexpected issues arise (as they inevitably do), she is proactive, easy to reach, and quick to take ownership and action. Her communication is clear, professional, and reassuring — you always know where things stand and what’s being done. Becky brings energy, strong work ethic, and genuine care for her clients’ success. She doesn’t just manage listings — she protects rankings and performance. Any business looking for a reliable, results-driven account manager would be fortunate to work with her. Highly recommended.

I was using this company for over 2 years and with a large enough sample size I determined that at best they are incompetent and at worst it's a scam. I was paying for my business to be listed in the top 3 in my town. They failed to achieve this ranking about 90% of the time. Whenever I called to follow up and ask why I was not receiving what I… Read more

was paying for I was always met with excuses. I have heard everything from "oh you don't have enough reviews", "your social media presence isn't strong enough" "your website needs to be better, here pay for one of ours", "you just have to give it time, we will give it an extra push for a couple of months" etc etc. None of these excuses held up to any scrutiny. The reality is that my profile was already in good standing and had a lot of 5 star reviews, especially compared to my competition. So then what service to they even really provide? I saw no benefit from using them for over 2 years and thousands of dollars paid.

The service is also really bad. At the beginning they called me and emailed me and followed up heaps. As the months progressed I stopped even getting my monthly statistics until I called and prompted them. Quitting was also a hassle. I had to go through 3 or 4 different people just to end my services. They tried to stretch it out as much as they could and in the end they charged an extra month more than they said they would. It wasn't until I called them again that they back peddled and refunded the money.

Since then, I have created my own google search campaign. I am getting far better results and actual conversions into real money for my business and I spending a fraction of what I was spending with YBL.

Bottom line, this company is inefficient and predatory in their techniques. Seeing as how unethical they were in dealing with me, I suspect a lot of these positive reviews are fake.

Professional, Insightful & Truly Supportive Service Working with Alex and the team at Your Business Listing has been an incredibly positive experience. From our very first conversation, Alex showed genuine care, deep industry knowledge, and a strong commitment to helping my business grow. I’ve seen noticeable improvements in my local search… Read more

visibility and a major increase in my website traffic. Their support has removed a lot of the stress that comes with managing an online presence.

Brittany has also been fantastic to work with. She assisted me with setting up RevU, their review management system, which automates and manages online testimonials and customer feedback. She quickly set up the testimonials section on my website and made the process easy by helping me send out review requests to a list of past and current clients. This has really helped strengthen my business reputation.

Their approach is honest, professional, and results-driven—no lock-in contracts, just real value. I highly recommend Your Business Listing to any business owner who wants personalised support and meaningful online growth.

Thank you again, Alex and Brittany!

I have had the most amazing experience with YBL . The team started and developed my psychology practice social media over the past 12 months. I am super grateful for all the team have done, their expertise has been invaluable. I am thrilled with how the page looks and the content has been really high quality.

I have no hesitation in recommending Elle to anyone who would like to improve the visibility of their business. Elle goes the extra distance to keep her clients informed about my business performance & her integrity is admirable - in an industry that requires a great deal of trust & does not produce instant results. Thank you so much Elle.

Business listing have been amazing! A special shout out to John and the website team. John was in constant communication the entire process and actioned every request I made in a timely manner while creating my new website. It looks very professional and I appreciate their hard work.

We engaged YBL under the impression they would help generate leads for our small business. After onboarding, it was clarified that lead generation isn’t actually part of their service. We reviewed our listings, website, and Search Console data and couldn’t find evidence of work completed during the service period (e.g. directory submissions,… Read more

keyword optimisation, or new backlinks), aside from two posts on our Business Profile. Any performance improvements only occurred after we implemented our own changes. After cancelling, we were told our “spot” would be sold to another business. The follow-up call for feedback felt more like an attempt to reverse our decision than a genuine request for feedback, which was off-putting. Google rankings aren’t something that can be reserved or sold, so this messaging was misleading. Overall, the service did not match how it was presented, and we didn’t see value for the cost.

I’m very unhappy with the service. While I can say some of the staff were great to deal with, after six months I saw no improvement in my business. The only “report” provided was a link to my own Google Business Profile performance They information I already had access to. I was already ranking in the top 3 for the areas they claimed to be… Read more

improving, so there was no measurable value added. After three months I tried to cancel, but was talked into giving it more time. I stayed for the full six months, still with no results, and because I was three days late in terminating the contract, I was charged for an extra month. Overall, the service didn’t deliver on what was promised, and the cancellation process felt unfair.

Just gave off a lot of red flags. Took my money days before sending an invoice (which didn't match up to what I was sold). When I cancelled the next day after signing up, I was told I had to call to cancel (even though their policy said cancellations had to be submitted in writing). When I spoke to someone on the phone I was told that management… Read more

had decided to be gracious and waive the "last payment requirement", which I was never told about until that moment. They tried to convince me to continue, and obviously did not refund even part of the money even though I received no services. Feels like a scam.

Temeika is very helpful and always willing to do whatever she can to improve my website. She’s easy to talk to, friendly and readily available. Thanks Temeika!

Becky my account manager is fantastic, she always helps me out as I am hopeless with my website management, she not only does what is needed for the SEO and keeping us on top of other businesses but she also goes out of her way to help me out on my website without hesitation, today was a perfect example as I got told the website phone number was… Read more

connecting to mainland China , I had no clue how to fix this , so I gave Becky a call and within a few minutes she sorted it out , without a doubt best account manager I have ever had , thank you so much Becky .

Thank you to everyone at Your Business Listings for all the professional help and advice. It is a pleasure dealing with everyone involved especially Lucy who has been extremely patient, considerate and helpful in getting my business to the top of the page.

Lucy is great to deal with, very helpful with my transition from my previous contract. Everything is a breeze with Lucy, nothing is ever too hard and always has an answer to get moving forward.

We have been extremely pleased with the service provided by Your Business Listing. Their expertise and support have significantly improved our online presence, helping our business reach a wider audience and attract more potential clients. Since partnering with them, we have seen increased visibility and engagement, positioning our business among… Read more

the top viewed listings in our area. Their professionalism, knowledge, and commitment to achieving results have made a genuine difference to our growth. We highly recommend Your Business Listing to any business looking to strengthen its online presence and generate new opportunities.

Lucy and her colleauges have been very instrumental in supporting and encouraging me to grow my business. I have appreciated the check in calls, the emails and feedback regarding my small private practice. Your Business Listing has very good intentions for their clients - I highly recommend there services and business.

I've been with Your Business Listing for approximately 2 years now, and I can say with absolute certainty that my business has grown exponentially because of them. I'd like to thank Josh from Your Business Listing personally, hes always gone way above and beyond, sometimes I've come up with complete new business opportunities after having a chat… Read more

on the phone.

Not only do they attract significantly more people to my business, they also enforce drive to always be reaching for the next level.

100% always reccomend!

I would just like to thank Harry for the patience he has shown to me and the help he has given His advice has helped me to feel more confident that I have done the right thing. My enquiries are also increasing. Many thanks to you Harry

Kate is a legend. Followed up with me on small matters I hadn’t yet gotten to and walked me through the technical things that I couldn’t wrap my head around. I legit couldn’t have gotten the business sitting where it is getting the reviews we are getting, without her. Thank you so much Kate.