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35Ford Focus

Ford Focus

 Verified
35Ford Focus
3.2

368 reviews

Positive vs Negative
54%10%36%
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Build Quality
3.2
Value for Money
3.4
Noise Level
3.4
grant s.
grant s.NSW3 posts
  Focus

Appalled – I have a ford focus trend and so far it's had an engine change,a new ball joint the clutch is going so is the catylitic converter,no one will accept it for a trade in .Stay away from these abominations and buy a Toyota Mazda Kia Hyundai even a great Wall anything but a Ford.Full Of Rust and Dirt. Show details

MartyC
MartyC65 posts
  LV
Build Quality
Value for Money
Noise Level

Lemon of a car – M daughter bought one with a manual gearbox with relatively low kms. We read a few negative reviews about the auto transmission and decided to steer clear of them. It was a nice solid feeling little car to drive however the thing was far from reliable. By the time she sold it, only 2 years later the heater, air con and electric windows had all… Read more

packed up. The gearbox shuddered and it drank fuel like a 6 cylinder. Wish we had've bought something similar but Japanese.

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Wendy L.
Wendy L.
  Verified LW Mk2

Terrible After Sale Care and Lack of Responsibility to Customers – I have had issues with my 2012 Ford Focus Trend for many years. We bought it brand new and we had serviced it every year using the log book. Currently it has still yet to hit 90,000km. It has had parts of it replaced including the clutch and seal previously. In October 2022 it started losing power whilst driving and the check engine light came on… Read more

which was different. The error code came up as P2831 /$07E9 Shift Fork ‘A” Position Circuit. This part had a RECALL out on it. Ford told us we were 2 months out of the 10 years warranty so they could not replace it under warranty but if we wanted to fix it, it woud cost us $4K and they still couldn't guarantee the car would run for a few more years. We had complained about the car losing power and shuddering several times in the years prior (and it can be seen on our invoices) but when they tested they said it was within specs so they couldn't replace it (the recall was out already then).

Through the Ford Class Action it can be seen that it is a KNOWN intermittent issue. Very unreasonable to have it tested to be out of specs before it can be replaced as it could have a problem but by the time I bring it in it is okay again.

We could not afford to gamble $4K on a car that may not run even for another year so we took the car back and just hoped for the best. By December 2023 it had completely died. Ford this time said if it is JUST the TCM then it'll cost us around $1.3K (very different to what they said before and we would have fixed it for that much previously!). It also seems very arbitrary who they will cover under the warranty, someone a few weeks out rejected and someone 4 months out approved.

I read that the the Ford Motor Company in the US have a program that is offering a one time replacement of TCM until June 30 2025 for cars that have gone beyond this 10 years of 150 000 miles so I wrote into Ford to ask for a waiver on the fee and have them consider replacing under warranty because 1. We had complained about this multiple times prior to the end of the warranty 2. It is a known intermittent problem and unreasonable to put the responsibility on the customer to find the fault for them. 3. The US Ford have rolled out a program to help their customers as it is a very widespread and known problem. Their customer service staff said someone would look into it. It has been a total of 11 days and no one has bothered to contact me with an update whether it be "we're still looking into your case" or "sorry about the delay".

You should consider their service response when looking at buying from this company.

Reviews with attachments

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Mg08
Mg08NSW4 posts
  LR

Owner of three LR Focus’ – There are Four cars of this model in the family with nearly 850000 kilometers between them. 2x ST170’s (280 and 125k) 1x Zetec Manual(130k) and 1x LX Auto (290k)(my nephews). They drive superbly and have been super reliable. These cars would suit anyone looking drive in varied conditions and who enjoy fantastic handling. They are very easy to work… Read more

on and most parts are available. If you source parts look at UK and US suppliers, you will get better parts a lot cheaper. The only time this didn’t work for me was when I ordered an A/C compressor from the USA, the lines are are different for left hand drive. I plan to keep driving my cars and may convert to in wheel electric drive if the components are cheaper in the future. The ST170’s aren’t super quick but they are a joy to drive, just clicked over 280k in my daily driver and still going strong. I service every 5-7500 k’s and drive 7-800 k’s per week. Buy filters and oil when they are on sale. Using Ryco ST632Z? and Nulon 5-30w European. You can get rotors from DBA and brembo pads from Brakes Direct in QLD. ST breakers in the UK can supply used trim parts etc. Jegs, Summit racing, CFM and FXwerks supply excellent parts that will be cheaper than the auto stores in Australia. I have a new RTS single mass clutch to fit in the 125k ST170. I plan to fit stiffer anti-roll bars and new shocks. Everything has Goodyears, tough, grippy Assurance Triple max for the LX 15” and Eagle F1 for the ST170’s have used both directional and assymetric, great tyres and tough. Pilot sports are nearly double the price and I don’t trust them on dirt roads. The brakes and tyres pull the car up very abruptly. A taller driver can fit in it, the visibility is excellent as are the headlights on normal globes. They don’t miss features, the ST170’s even have stability control. ST Dashes have a common fault where the back lights flicker this is intermittent and can be managed by adjusting the dimmer. Getting a P1518 code for the camshaft seloniod, it can be cleaned out but my retaining bracket is warped so it sonetimes plays up when cold or revved to redline. Reconditioned CD stackers can by purchased from the UK for a pittance and other fords use the same 6006 unit. The full workshop manual is available of you join ford forums. There are also plenty of videos on youtube for most jobs. I love my Focus’ and my high K car deserves a full engine rebuild but I need it on the road.

Positive reviews

Quinn
QuinnQLD
  LW Mk2

Sporty, fun, and comfy – Bought a used (100,000kms) Focus Sport 2013 in 2021 after comparing to other cars in similar price range. Very happy with purchase and car hasn’t missed a beat. Overall I always looks forward to long road trips in this car thanks to sat nav (with speed limit info), Bluetooth, comfy seats, good fuel economy, dual zone climate control, and fun to… Read more

drive yet comfy chassis/engine/manual trans combo. Would highly recommend manual version as they’re less expensive than competitors (Corolla, Civic, Golf) yet are packed with more features and high-quality engineering. With the "Sport" model you get this tactile, solid feeling you’re in control of a predictable and fun car that urges you to play on windy roads!

Pros: excellent steering with very precise manoeuvring through the bends, doesn’t move off track when hitting a bump in a curve, great highway fuel economy, decent cargo area with folded seats & front seat moved forward, lots of features for the price (sat nav, rear view camera, rear parking sensors, rain sensing wipers, hill hold assist, quality 9 speaker Sony stereo, auto dimming rear view mirror, Bluetooth phone connectivity, trip computer, dual zone climate control, cruise and speed limit control); comfy seats with proper side bolsters for curvy roads, adult-sounding horn, low purchase and maintenance costs, attractive exterior, convenient "Home" navigation button, large glovebox, and evening mood lighting.

Cons: tyre noise, city fuel economy, cheap plastics can break (headlamps button area prone to breakage from tall people’s knees), flimsy cargo cover, only 5 gears and a slightly notchy clutch, & engine power lag in low revs.

One issue: rear passenger side door latch broke meaning passenger had to hold door shut on way home and we tied door closed for a few days before costly $380 repair. **UPDATE: Another door latch broke and after online investigation, turns out there's a recall. Called Ford and took to a dealer and they'll replace all of these small bits for free, plus Ford reimbursed us for the other door repair. They also supplied us with a free loan car whilst they serviced! Annoying and a safety issue but they did the right thing, and this issue dropped off our radar.

I drive around 10,000kms/year mostly city trips to shops and road trips to the beach. You can get away with yearly services, and we averaged roughly ~$800/yr on servicing.

I also bought a set of roof racks which extended our camping gear storage significantly. Watch the weight you load however as it can wear down tyres quicker, especially on unsealed roads.

Would recommend to friends & family!

tim mcnally
tim mcnallyNSW2 posts
  LW Mk2

Great car very nimble and easy to drive with all the mod cons – great nimble car for city driving and very nice on longer trips and great fuel economy. bought new in December 2012 It did have a minor issue with the Auto so Clutch Packs and the TCM were changed in a day. Sometimes it hesitates when my wife drives slowly or light footed but has never done it to me. It handles and drives great with the upgrades.… Read more

In 10 years and 70,000k's later it has basically never missed a beat and has only recently needed front disc pads and an engine mount. Always serviced by Ford and no problems. Car looks great and I'd buy another one.

Pri
PriVIC7 posts
  LS

Most Reliable car ever – We purchased 2006 Ford Focus (LS) Zetec (manual) in Aug 2007 for $24K with around 10,000km. We sold the car in 2022 with just over 160,000km. It's the most reliable car we ever had. It had been our family car. Kind of regret selling it. During the 15 year period, the only replacements we had done apart from tires were the thermostat and the oxygen… Read more

sensor (just over $400). Some of the main reasons why it lasted long without any issues were we did oil changes every 6 months with full synthetic 5w30 oil regardless of the kms driven plus we also serviced it every year. Cooling system serviced every 4 years. Frequently pressure tested the cooling system. If you look after this car, it will look after you.

Negative reviews

sujeeb s.
sujeeb s.NSW2 posts
  LW Mk2

Ford focus is worst car in the world – Ford Focus has big transmission gearbox problem; clutch plate problem; heater and a/C broken down; coolant bottle leaking; engine heating problem; gear always shuttering and Ford dealer does nothing to help you except to make you fool. These all problems are found in many cars under 3 years warranty including my Ford Focus 2013. So because of the… Read more

above problems in Ford ; people should stop buying any Ford Vehicles including Ford Ranger if they don't want to get ripped off by Ford . Ford should not be selling such a rubbish and very low quality cars in such a expensive price tag. That's why their factories are shutting down in many countries.

Shaun
ShaunVIC2 posts
  LW Mk2

UPDATE - 2 Failed Transmissions 100,000 km – Great driving car. Shame the transmission is unreliable and expensive to repair. Bought new in 2014 the megatronics component if transmission failed in Sep 2015 at just over 14,000 km. Failed again at just a tick under 100,000 km. Quoted almost $6k from dealer to fix. This issue is well know and Ford have been less than helpful. A transmission should last more than 86,000 km. Show details

Mark B.
Mark B.WA3 posts
  LW Mk2

Lemon – Found guilty and fined by the ACCC for lying to customers over their disgusting handling of the failed Powershift transmission yet still lying about it. I ordered an Automatic Focus new in 2014 yet ultimately was supplied this Lemon with the Powershift transmission that I have since learnt is a computer controlled dry clutch Manual… Read more

transmission so not an Automatic transmission as I had ordered. This transmission they developed is a failure of which Ford have since discontinued using in their products, yet I am stuck with it in my Focus and it's frustrating and potentially unsafe performance.

Another TCM control module has just been fitted to my car after it went into limp home mode and wouldn't go into any high gears. The juddering seems to have gone away although going on past experience this will be temporary but not surprisingly it still slips like crazy and couldn't accelerate instantly if needed, yet to see if it just suddenly drops out of gear as it has sometimes done in the past especially disconcerting when pulling into traffic. So back to the lies, even though Ford have denied my request for a refund or replacement of which they have responsibilities under Australia Consumer Law when they cannot permanently repair a major problem instead they have changed the above mentioned TCM and told me to drive the car for 1500km so that it can "learn it's shift points" like somehow miraculously this will polish the turd! This seems very close to the lies Ford were fined for like " it's the way that you are driving the car" b.s..

These are some of the problems I have had with my Ford or attempted remedies: *Multiple TCM units *Uprated Clutch packs *Leaking engine top oil seals (recall) *Leaking rear main engine seals(recall) *Faulty driveshafts (recall) *Front Wheel Bearing failure

And now I found out that there was a recall over 2 years ago on the Fuel Tank on my car which has a problem that could potentially cause the Fuel Tank to experience vacuum and split which I imagine isn't good and could even result in death yet I was sent a letter to a previous address and yet Ford never attempted to contact me any other way while my family and myself have continued to drive around in what should be considered a potential bomb??

Ford please learn from the likes of BMW who chase down their customers or even next owners using the vehicles registration to gather current details and addresses to notify people who they obviously care about of any safety concerns with their vehicles.

Anyway gotta go I have a job to do, running in the new TCM for Ford for 1500km to see if it can learn enough to fix itself.

Recent reviews

Rustyo
RustyoVIC2 posts
  LW Mk1

Great car – I have owned it for 5 years and only had one issue which was the water pump slowly leaking. It wasn't a big issue as it was only a few drops occasionally so I had to top it up about once a month. Other than that it's been fantastic. I also have a heavy foot so It gets driven hard more often than not. It's great on fuel as I drive about 100ks a day… Read more

so going from a Falcon to this has really cut the fuel bill. Also it's a manual so doesn't have the auto issues. I would recommend this car to anyone as long as it's a manual not auto and it's technology for the year is absolutely great.

Kate
KateNSW2 posts
  LV

Reliable Little Family Car – I use this car every single day - she's been on road trips from Melbourne to QLD and back and not skipped a beat. Bought second-hand through Grays Online at only 80,000kms she's been a fabulous family car for us. All of the interior is great and hasn't cracked or come apart. Only thing I would say is that there's a metal plate in the boot that… Read more

means that when you pull the back seats forward it's not completely open so if you have a large item you want to fit in the boot and flatten the back seats you may not be able to fit it in.

Morag S.
Morag S.VIC
  LZ

A keeper, pleasure to drive – Bought an 1.00L Ecoboost Fiesta Sport in 2017 due to falling in love with an EcoBoost 1.0-L turbocharged Ford Focus I'd hired for 2 months in the UK . The Focus model and engine wasn't available in Australia. After driving a new RAV4 for a several months, I decided 'not for me'. Kept drifting back to how much fun the Ecoboost turbo-charged UK… Read more

Focus was to drive. Did my buyer's research and test drove several smaller SUVs on the market. I test drove the Ford Focus 1.5L LZ Sport for comparison - totally in love again. No competition in handling performance and fun ! Its been a year with my LZ Sport, a keeper ! Love the LZ Sport, its an excellent car, don't hesitate, test drive it and see for yourself. (The 'little sister' Ford Fiesta 1.0L Sport remains in the family :-), win win).

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Sharon H
Sharon HQLD4 posts
  Fair Incentive ST

Great drives smoothly – Use car daily going to work I get it regular services. The only thing I don't like is if your are going through a school during holiday season and you are doing the normal speed limit it will start beeping and sending caution until you slow down if you do not slow down it will brake suddenly so I have to go 40 even during school holidays so avoid and school zones Show details

vk8nat
vk8natSA3 posts
  SA

Does the job without issues... very happy! – I drive my car doing lots of country miles (when not in lock down) and the little Foci does it with easy and economy!!! I drive the car every day and have done a couple of runs from country SA to Sydney (when not in lockdown)... and it was very surprisingly good on the open road getting 4.8L/100k average each time and the added ability to just… Read more

hit the loud pedal and zing past trucks and traffic. I am 110kg and the seats were comfy and supportive, infotainment was excellent, GPS was clear and precise and took the best route everytime!!! (Navman GPS has been drawered) I have only had 2 services and they are capped. No issues at all so far... Over all it has power, economy, comfort and tech.

Graeme P.
Graeme P.QLD3 posts
  ST
Build Quality
Value for Money
Noise Level

Hidden gem – This review is for a 2020 ST Line . I have had this car for 6 months and enjoyed every moment of the drive . I have owned well over 30 cars and I would rate this as the best of them all ( so far ). I am retired and do around 25k a year . This is an auto . I research everything to the nth degree and had pretty much decided on a Kia Cerato GT . The… Read more

second drive of the Kia left me a little underwhelmed , so I went next door on a whim to give the Ford a go . I was blown away ! I signed up for it straight away . A few days later the Kia rep called me to see what I had decided . When I told him the Ford was way better , he said " yes ,I agree" It is the best car in this class by a mile. Just go and drive it .

Sophie
SophieQLD3 posts
  LV
Build Quality
Value for Money
Noise Level

My Favourite – I bought one of these about 3years ago and it has been GREAT. It is as solid as a rock, always feel super safe, even a major hit doesn’t make a dent in the bodywork. The car feels heavy and powerful, for example the engine power is better than other 2.0L vehicles, however the breaking is a bit slow - feels like your stopping a truck..takes some… Read more

time initially to get used too. While i agree with the other reviews here about the flimsy interior parts that seem to fall out of place somewhat, it doesn’t bother me, as it’s an extremely comfortable and roomy car that has become my personal favourite. I had to write a review just to let others know, not sure why all the feedback here is so negative, doesn’t seem fair. This car has been super reliable and fun for me.

Mariam N.
Mariam N.VIC
  LW Mk1

DON'T BUY IT – Would you like to give away thousands of dollars to mechanics? Would you like a car that will sit nicely for months in the driveway? Then buy Ford Focus! Please!

Jenny I.
Jenny I.NSW3 posts
  LW Mk2
Build Quality
Value for Money
Noise Level

transmission clutch shudder – Have car back into dealer this week as slipping in gear then not being able to get reverse gear. This will be the 7th or 8th time the same problem has been fixed and quite frankly I'm am over it. I travel on my own a lot and never know if or when this problem will happen again it's quite frightening. Car manufactured December 2012 and I purchased it in June 2013. I love a lot of thing about it except for gearbox. Show details

Craig
CraigVIC
  Verified LZ

Lemon broken faulty Car from new that has cost me thousands in "Attempted repairs" – Daily light commuting and light use serviced by the authorised Ford dealerships and by the book service. The car has been well maintained and is almost like in a as new showroom condition. Thats the comment I always used to get " is the car new" A shame that the car has been an unreliable lemon from day 1. From the very first few months of… Read more

ownership the Engine light kept coming on. Numerous Ford Dealers and repair attempts. But alas no dealer could fix it. The bills were shocking, running from 1000 to 2000 dollars including basic service which averaged around 300 to 400 dollar book service. The Ford dealers never fixed the problem and all that they were doing was clearing the faulty code.

In one case they replaced the barometric sensor. That still did not fix the problem despite another 2000 dollar bill and the car sitting idle while I was on holiday! I complained to Ford customer care, and they appear sincerely interested. Ford experts" were involved and even they could not fix this lemon of a car! Then one dealer after the service changed the PCM module and with 1 week of driving the vehicle and having the car serviced the light came on. The dealer did not even have the service manager did not even have the decency to call me back while i was trying to get him to look at it immediately. The engine warning light kept coming on. Took it to a Ford dealer who did a scan and cleared the code. This time the light did not come on for about 8 months. Thats when I took it in for a basic service thinking that its fixed. How wrong was I. Did the basic service drove home and let the car sit over xmas break. Went back to work, started the car and the engine light came on. Called the dealer "Ford experts involved" They said the system contaminated. So to replace a barometric sense(cheap part) and spray some cleaner into the inlet manifold they charge me just under 1800 dollars. You would think such a huge repair bill would fix this Ford Australia Lemon Focus Car. But nah, the engine light came on again.

This time I contacted Ford Customer care who seemed concerned and said they would tried to help me. The dealer manager contacted me and asked if I was making a claim. Ford played tango with regular contact calls. In the End the claim was rejected for the Ford Focus LZ lemon car. Even the dealer agreed that I had bought a lemon and seem very cold hearted and blunt while almost mockingly agreeing that I bought a lemon from their dealership. He further stated that I can take "other legal options" But really after losing thousands in repairs bills in trying to fix Fords Lemon focus car who can afford to engage a lawyer? The while episode has been a financial disaster for me and my family and to think that every year of ownership has cost me 2000 dollars in repair bills. Now this car is like new because we had no confidence in using going anywhere because we were afraid of engine damage, breakdowns etc etc. The worst part about Ford Customer care and the rotten dealer who stuffed up the car is that on ever service invoice it mentions the problems and their incompetent attempts at fixing it. I jumped online and got access to the USA Ford dealer repair database. The repair cost on hundreds of these cares averaged to 300 dollars with complete success. And here in Australia not even the "Ford Experts" could fix this car. Its even worst when one of their mechanics claimed that "he was no familiar with the product since its not a popular to seller" I guess they only employ mechanics who can change oil and run up huge repair costs for something that they cant fix.

End result is now I have to try and find someone who can really fix this problem or I have to write the car off. If Ford cant fix the PCM and this fault I doubt I will find a specialist who can. I bought a 30,000 dollar Ford Focus lemon that has ruined me financially. Ford are really good at walking away from their failed car models that are lemons and likewise their dealers. But its sad when my car was damaged by the dealer and Ford wont even help by recognising that one of their incompetent dealers ruined my car.

I would caution anyone from buying any Ford Lemon Focus model from this era and likewise any limited or Ford specialised car models because they certainly dont stand behind their products and nor are their dealerships trained to fix these high complex vehicles. If you cant afford to throw money away on lemons dont buy a Ford. Their poor behaviour is reflected in all the court fines and consumer actions against them which they all lost. But because they can screw individual owners and can get away with it they do. Its a pity we dont have Lemon laws in Australia that would help people like me who lose massively because of poorly designed cars that are poorly supported. Sad that even today car companies like Ford can have unconscionable conduct towards consumers like me by defending and putting consumers in a terrible financial positions with their horrible and poorly designed products. I will verify my ownership once I scan my contract. Please contact me if you have had a similar issue. My only choice now is to go to consumer affairs to see if I can get some financial remedy for repairs that did not repair the fault. Its just a massive disaster for me since I have no car to go to work with. I will never buy another Ford vehicle again. Should have bought a Toyota or Mazda or some other reliable product. I thought that Ford would sort their issues out in an honourable manner but alas all their conduct has demonstrated is that they will do everything to hide and wiggle out of their responsibility.

Deano
Deano35 posts
  LV

A Fabulous Advertisement for Ford's Competitors – Went car shopping in 2010. The Ford Focus XR-5 had a fantastic motor - Volvo's 5 pot 2.5 litre turbo and really supportive comfortable seats by Ricardo so it felt GREAT to drive at the dealers. I bought it new but within 3 weeks the problems started. Too many to remember but here's a summary: 1. Regularly just failed to start. Dead. You had to… Read more

wait up to 20 minutes for it's electrics to decide they'd wake up. 2. It was a 6 speed manual. Several times I found I was locked out of anything higher than 4th due to the 'tone wheel' (sends pulses to determine speed) fault. Also had no speedo reading during this problem. 3. For a sports model, the gearbox was like that of a tractor. Changing into 2nd and 4th took ages which killed the idea of having a great motor. My old Kingswood had a quicker box. 4. Clutch - the 'take-up' point varied from day to day and was so sudden that stalling was a regular event. I've driven manuals for many years. Nothing ever like this. 5. In winter: Windscreen 'demister' caused windows to fog up in an temperature less than 15 degrees no matter what settings I tried. I had to keep a wad of paper towels in the dashboard. 6. In summer: Air conditioner was pathetic. Unable to lower the cabin temperature by more than about 3 degrees. Useless on hot days. 7. Numerous small problems like sound system fading and distorting once the car warmed up, endless rattles and squeaks, leaking window seals, strange noises, shocking tyre wear with gentle driving (25,000 ks max) plus there were several small but noticeable scratches on my car when delivered new which the dealer claimed I must have done. 8. The attitude of Ford's service department was almost comically bad. They denied anything was wrong until you went with a drive with them and pointed out obvious faults like "It won't get past 4th gear" It reminded me of Monty Python's Dead Parrot sketch "He's not dead. He's just resting"

After 18 months I traded it for a bog-standard Honda Civic which has proven to be a vastly better car - not as ferocious, but a far more enjoyable experience to own. I wouldn't touch Ford again after that experience.

Dzenan
Dzenan4 posts
  LW Mk2

Melon of a car – Ford Focus 2014.. purchased 2016 demo of dealership with one year of manufacture warranty..paid some extra insurance (harrier warranty) for piece of mind but after that the problems started. nothing was covered under it regularly serviced at Springwood Ford.. Despite regular logbook servicing started with small stuff the boot door then some… Read more

water tank having a hole,, then passenger door not latching and now the air con stoped working was told by Ford it some part under the dash with another price to pay in the thousands.. (payed 92 dollars for them to tell me the info) did not go with it just had a mobile aircon re gas it and put dye for $150 so far it’s working if it holds up I’ll know the service division are crooks won’t be taking the car to Ford for servicing neither.. all in all poorly built car regretful purchase might be only good for a bon fire

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Sam
Sam
  LW Mk2

Perfect Small Car if you’re in the Market! – We bought the car in 2013 brand new, a 2013 Focus Titanium with the Sports Executive Pack petrol and its been a terrific car throughout the 150,000kms we’ve thrown at it. It’s really a drivers car and handles beautifully, and it has lots of tech including Adaptive Cruise control which takes a bit of stress out of freeway driving. The only thing is… Read more

the smaller screen which hasn’t been too much of an issue, it’s really simple to use despite all the buttons you’re inundated with! 10/10! Will definitely be buying another Ford Focus!

bearcat91
bearcat9114 posts
  SA

Poor Quality Vehicle – In September 2020, I purchased a "courtesy car" Focus Active from Metro Ford Newstead (Brisbane). Vehicle had 5600 km on odometer and was in as-new condition. After a thorough test drive, salesman agreed to have wheel alignment checked to correct wandering, steering faults, tramlining etc. This did not happen so I took JAX Northlakes, a very… Read more

reliable company I have used for 4-5 years - cost $69. This improved the situation but the maladies prevail. Tried adjusting tyre pressures which did not improve the situation. Commentators elsewhere suggest that Hungarian sourced Hankook tyres are inferior to those made in Korea and that I should replace with quality road tyres (eg. Continental; Pirelli; Michelin). Can't afford this and should not have to consider. Currently, vehicle handles like a barge, is dangerous at even moderate speeds, on these tyres. JAX man swears by Hankooks and claims to use successfully on his own vehicles. On tyres made where? Spent $325 on window tinting which helps reduce headlight glare from following vehicles. The "automatic" rear view mirror dimmer does not work! Focus is roomy front and rear, seats are adequate and boot is large for a small hatch (due partly to semi-useless space-saver spare). Cruise control is difficult to use and turns itself on and off - speed increases downhill (dangerous) and slows when climbing. Many things work well though unlockable fuel filler cap is an invitation to vandals to add foreign fluids to the fuel system. My 6 yo phone does not recharge wirelessly though there are 2x USB ports and also 2 cigar lighters (seriously??) and no ashtray. Manual gear paddles work well and very useable though occasionally self activate. Good sound system though have spent money and lots of time on converting CDs to USBs - love DAB. Large centred digital speedo is very readable though doesn't mirror speed of too-small uncentred analog. Too many buttons and scrolls and most are too small to find especially at night. Cavities for 5 cups/bottles in front for two people and two in the rear for 3 people doesn't make sense. Removing the centre holders enlarging the door cavities to take 1 bottle and 1 coffee cup each would allow current tiny unlit buttons moved there - visible and useable. Ford may think it has made a good car but it hasn't. My Ruby Red is a beautiful looking car inside and out but it does not drive as it looks. I test drove a Mazda3 bn SP25 hatch this week - a real drivers' car with much more supportive seats, easy to use controls though a little more road noise than Focus. If I can do a straight swap I will do so. If you must buy a Focus hatch, choose an alternative to the Active, though none of the others have IRS. Happy Driving!

bearcat91
bearcat91   

Focus now has 20,000 km on the clock and I am much more at ease with it, so will try and be… Read more

Jill B.
Jill B.3 posts
  Focus
Build Quality
Value for Money
Noise Level

Loved the car BUT dual clutch went at 60,000 km, Ford uninterested, then again at 69,000 km! – Being retired we use the car for local trips or longer road trips. Car used 4-5 times a week and is regularly serviced by Ford or NRMA Motorserve who replaced the clutch at 60,000 at our expense. We wrote to Ford Australia and they told us "out of guarantee" The dual clutch went again on a country trip at 68,000 km. Assessed by Ford service centre… Read more

as having "failed". Told it would be replaced under guarantee by Ford for Free. Waiting for 2 weeks....

Luke
Luke3 posts
  SA

Ford Focus SA ST-Line Hatchback – Perfect first car with all the safety features and modern goodies. One of the best cars to drive, sticking to the corners even when giving it a boot full from the Michelin Pilot Sport rubber. Can’t complain about the noise from the 3 pot either, very sporty after all it is the ST-Line Model. Can’t wait to soak up the open road and clock those… Read more

kilometres up as I’m sure it will be very reliable unlike the troublesome LW model with the Powershift transmission.

Cameron M
Cameron M2 posts
  LW Mk1

Best Car I’ve ever Owned! – Bought a 2011 Focus Trend Sedan Powershift used July 2018. Been an awesome car ever since. Very fuel efficient, really fun to drive, loves the corners. The boot has good space and is spring loaded so you just press the key and open it goes. 10/10. Onto the next Focus now! Show details

Tyrone Bandara
Tyrone BandaraQLD28 posts
  LW Mk2

Very unreliable car – 2013 model purchased from a dealership for $10k in 2020. Automatic transmission failed. Unknowingly had 2 recalls. Ford didn't even send a letter/email/call about the recalls. Rung Ford and they couldn't book it in for over a month. So do I just keep paying for this car while it sits for over a month and pay even more to hire a car to use while I wait. Poor effort from Ford, both with their products and service. Show details

6inOZ
6inOZ9 posts
  LW Mk2

DO NOT!! I REPEAT DO NOT BUY ONE! – My 17 year old daughter saved up 8k to buy a decent car! She bought a 2012 Ford Focus less than a year ago and had so far spent over $5k!! It’s a piece of absolute crap! I feel so sorry for her! And don’t even get me started on the recall!!! Steer well clear! She could have bought a brand new Kia with 7 year warranty! But only just learning that now!! Show details

Richard
RichardVIC94 posts
  ST

Refined and sporty – The latest (2020) version of the Focus has just about everything right. Overall it's a very comfortable and reassuring drive, with good handling and power - but it also has good functional technology that's a little better refined than earlier models. Plus it looks good, but I'm not personally concerned with that (sorry Ford styling guys/gals).… Read more

Gone are the mechanical gear lever and park brake; thats all on a cute ratating knob and pushbutton now - so less intrusive and no doubt cheaper. Loads of little extras like lights on wing mirrors to illuminate door handles, illuminated cup holders and even a sports annodised accelerator pedal. Even the SYNC system for voice control and entertainment seems a bit improved - in my case it seamlessly integrated with Android Auto to include Google maps and Spotify. Plenty of power for it's size, compared to slugs like the Ecosports (yuk) and handles very tightly. My only negatives are fairly minor - auto collision detection that can't be disabled is an annoyance (some people like this stuff but I prefer to drive rather than be distracted at the worst times); and the controls for audio are stupidly placed on both sides of the steering wheel rather than on the same keypad, but the steering wheel keypads are still better laid out than the craziness in a Mondeo.

Spiro H.
Spiro H.SA
  LZ

Well Built – I have just sold my 2017 LZ auto hatchback. In my 2 and a half years of ownership I found it to be well built with few discernible rattles or squeaks, the structure was very rigid. The rear view camera is large & clear. The controls are simple to use and it had a good heater and cool air conditioning. Over 18,000 km I averaged 8.8 L/100 km, with… Read more

90% of the km's being city/metro driving. It's initial acceleration was not overly brisk but once at 40 km/h and above its mid range performance was strong. At 110 km/h its revs were 2,000 rpm. The ride was a bit firm around town, dropping the tyre pressures from the recommended value helped improve the ride. Overall I was happy with the car and had no problems.

Mark H.
Mark H.2 posts
  SA

Zippy car with plenty of features – I have had my 2019 SA focus now for 3 months and it has been a fantastic car. I love the drivability of the 1.5 turbo engine and the 3cyl engine has a great note. Average 6 litres in city driving and have had as low as 5.0 on the open highway. Impressed by the build quality and functionality of the interior it is a clean but basic layout.… Read more

Everything is easy to access and the 8inch infotainment system is easy to use and nice and clear. This model has an 8 speed conventional transmission so no problems like the dual clutch of a few years ago, but does occasionally struggle to find the right gear at low speeds. It sticks to the road when giving it a squirt on the windy roads, a great handling car.

I have the optional drivers assist pack which ads a couple of extra safety features and folding mirrors with light on the bottom of the mirrors which helps at night When fumbling for the house keys.

Only Minor negatives for me is that the trend model doesn’t have keyless start and I find the halogen headlights are average on the highway.

I am sure other owners have had issues with this model focus but so far I have nothing but positive things to say about it.

David B.
David B.VIC42 posts
  LZ

A Great Car – The LZ Focus is fantastic, so I hope potential buyers don't label the LZ with the LW's problems (the LW before the LZ had a major problem with the transmission but I believe that's been fixed now, if you're thinking of buying an LW). The LZ has a great 6-speed auto with an S mode to drive it like a manual with overdrive, and an ecoboost 1.5L… Read more

engine with as much power as we need on standard unleaded petrol. Great fuel economy: 7.6L/100km stop-start around the suburbs with 2 adults and often 3 grandchildren (child locks help with younger kids). 6.0L/100km on a trip with 2 adults loaded up from Melbourne to Coffs Harbour and back via the coast road at the speed limits. The sedan boot holds 2 large suitcases if you need them, plus lots more stuff. (The salesperson thought we were paying with cash when we tested the boot size with the two large suitcases!) Cruise control is a dream, and the interior is so quiet. Steering and braking are fabulous. Tech is excellent -- phone integration is perfect, and the stereo is great. It's very easy to park: the rear sensors and camera are great. The large display with maps, music tracks and am/fm radio is really good. Our Red Candy colour is easy to see (safe) and looks spectacular. All the interior controls are within easy reach. We added the convenience pack, 6 year warranty and Protektiv Complete Vinyl Kit. We have it serviced at Etheridge Ford, Ringwood, VIC, because it's not expensive and they know what they're doing and include RACV; they also have terrific service staff!! All in all, a great investment worth test driving first and last.

Oranges
OrangesVIC3 posts
  LZ

So impressed - better than I imagined – Very happy with my Focus sport, great handling especially on winding roads - sticks to the road, so easy to handle and so responsive. Great acceleration -I beat everyone off the lights even the most powerful cars. Comfortable drivers seat. Plenty of oomph to overtake on highways.Everyone who has driven my car is impressed - a delight to drive. Show details

Jasmine V.
Jasmine V.SA
  LW Mk1

2014 Ford Focus lemon – I purchased a Ford Focus 2014 model. 59,000kms only 5 months out of warranty and my steering rack has failed. There was a recall for the 2014 Ford Focus manufactured in August between the 8th and the 15th for steering gears incorrectly placed. Mine was built on the 15th of August 2015 but yet no recall was accompanied with my vin. I nearly had an… Read more

accident when it failed. Ford have declined to fix this under good will even though it’s a manufacturer fault.

This is happening too often. Accidents, failures. It’s a joke. We should all come together and actually take these issues to the media. Out them and show Australia how crap there vehicles are.

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