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Park on King

Park on King

 Verified
Park on King
4.5

133 reviews

Positive vs Negative
89%11%
133 reviews
5 Richie  · I’ve trusted them since 2018, and their consistently outstanding service keeps me coming back every time I travel.
5 Iris  · Great value and lots of spaces for parking. The shuttle bus is frequent and quite close to the terminals. Staffs are also friendly by installing the child seat.
5 Kiri S.  · I've used this company several times now. Easy to book and convenient location. Only a short walk to the train if heading to the city also.
5 Judi W  · Excellent service. Shuttle driver PJ was fantastic. Friendly, helpful & caring. Great job PJ. You are an asset to the company.
5 Jody  · Recommended – Great friendly service..good price and secure.will definitely use again a+
5 Bharath Ravindranath  · Nice parking facility – Very convenient parking facility located very close to the airport and offer shuttle services too!

Reviews with attachments

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Vesna R.
Vesna R.
 

In previous times I couldn’t fault it but today was chaotic, had to wait over 20 minutes for a bus even though there were 4 vacant buses sitting there. Will pay the extra to park at the airport next time

Positive reviews

KIM NGUYEN
KIM NGUYENNSW
  Fair Incentive

Good service Online booking with clear details and confirmation. Directions and signage that are easy to follow Friendly and helpful staff on both drop-off and return. Shuttle pick-ups that are on time and efficient

Jeff
Jeff2 posts
  Fair Incentive

I've been using Park on King for over 5 years for both business and leisure travel. The service is excellent, drivers are friendly and reliable. It's located conveniently just a few minutes from the airport. It's easy to request pickups when you're coming back - just call them and they'll be there quickly. The best part, it's always a bargain. This is why I keep coming back. Thank you Park on King.

Trish D.
Trish D.ACT
 

Exceptional service. First time using any park at Sydney airport. I will definatley use them again. All staff were very freindly and very helpful ( travelling with people with disability) . Our flight was very late getting into Sydney due to airport shutdown because of large storm front over Sydney. We should of landed by 10 pm but was… Read more

almost 11:30 pm and expected we would have to make our own way back to our car. I rang the shuttle service phone number expecting no answer but they were waiting for our call , knew who I was and picked us with a smile even though was very late - much appreciated.

Negative reviews

Brandon B.
Brandon B.
 

Good service with nice clean buses. However, if you have an issue out of your hands (like a cyclone) you’ll be slogged with overcharge fees. If you make contact informing them of a situation management will disregard your e-mail as in my case. I was asked to send another email and only got a response once I said I’d deal with it in person. This… Read more

business is profit focused and shows no compassion towards the customer in unforeseen circumstances. Not for me!

Mohammed K
Mohammed KNSW5 posts
  Verified

Check before you book – I have booked for 3 days while I am going for international flights- but they refuse and asking extra $30 for airport transfer. Ridiculous I booked an Uber and be there for $10. Check before you book

Susan S.
Susan S.NSW3 posts
  Verified

no again – Worst thing I booked. I had to go up to 7th level before I found a car spot. They drop you off at a Bus transfer stop . Don't give any information which way to walk. on the left is Qantas 5 min walk or go left the other side of the airport to get to JetStar and virgin 5 min walk. Of cause we just walk straight ahead to Qantas t then walk 10mins… Read more

to JetStar. On return you have to wait at their bus stop and ring them to pick you up. It was cold and windy waiting there as you are outside. imagine if it was raining.

Park on King
Park on King    

Hi Susan, we appreciate the time you took in sharing… Read more

Recent reviews

emily m
emily m
  Fair Incentive

Park on king is easy and accessible. great staff and fantastic transportation to and from airport. car is locked away safe. prices are great. have come multiple times.

Kal L
Kal L3 posts
 

Have used Park on King a number of times now and have always found the staff friendly and the process so easy. Will definitely be using them again in the future.

Shady
ShadyNSW5 posts
 

It was great experience to start parking using Park on King…service is amazing …easy to find parking and very convenient to be dropped to and picked up from airport

marghopley
marghopley8 posts
  Fair Incentive

Have now used Park on King twice and could not be happier. Great service. Warm, friendly welcome by check-in staff and drivers. Highly recommend Park on King for price and great customer service Show reply

Courtney
Courtney
  Fair Incentive

We’ve used Park on King multiple times now, and every single experience has been flawless. From the easy booking process to arriving at the boom gate and taking the shuttle, everything is smooth, well-organised, and stress-free. The staff are always incredibly friendly, professional, and genuinely helpful. They never make you feel like you're an… Read more ·  1

inconvenience, no matter how busy they are. What really stands out is how accommodating they are with families – they provide child seats without any fuss and ensure everything is safely set up before heading off.

It's rare to find a service that's this consistent and customer-focused. Highly recommend Park on King – they’ve become our go-to every time we travel!

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Bray
Bray
  Fair Incentive

Convenient undercover secure parking whilst you are away interstate or internationally. Friendly and great staff, shuttle to take you to the terminal and pick you up upon return. Pricing is affordable. Would use park on King again. Show reply

myf355
myf355NSW
 

Xmas Eve Pick up – Very Good facilities easy pick up & drop off to airport, The Driver Loiuse or Lewis not sure of the spelling is a Great Guy very very helpful & truly a Gentelman helped us wouldnt let us handle the bags he did everything for us. Thank you and will use them again Show reply

sweetsunset
sweetsunsetNSW20 posts
 

Airport Parking - Sydney – Booked to take advantage of one of their special deals. Easy to find and the entering process was a breeze with staff greeting on arrival and reader to take number plate for exit ease. U ndercover secure parking. Shuttle bus to the airport for drop off and pick up. It was a very professional operation with pleasant staff. Would definitely recommend. Good to get the specials. Show reply

Jo M.
Jo M.3 posts
 

Super friendly, efficient, easy to use, lovely driversrs – Very easy to book online, friendly reception staff, lots of undercover parks, shoutout to Steve P, our friendly and helpful shuttle bus driver. We'll definitely keep using Park on King. Show reply

Greg
GregNSW2 posts
 

perfect place to leave your car – great parking.. very busy on my day of parking but it all worked out.. parked up the top but who cares when you get a lift to and from the airports. Thanks again Show reply

MikeB
MikeBNSW2 posts
  Fair Incentive Verified

Easy to use, Good Value and Close to terminals – I recently enjoyed another trouble-free reservation at PoK. Easy entry, friendly staff and quick transfer to domestic terminal. Good value for money and a quick collection from the airport on my return. Highly recommended. Show reply

OnTheRoadAGain
OnTheRoadAGain3 posts
 

Overstay charges – I am writing to express my disappointment and frustration regarding the overstay charges I encountered during my recent parking reservation at your facility. As a loyal and regular customer, I have always appreciated the convenience and efficiency of your services, but my recent experience has left me feeling disillusioned. During my recent trip,… Read more

unforeseen circumstances arose, requiring me to extend my parking reservation by two days. When I attempted to rebook online, I discovered that I could extend my parking for an additional two days for a total of $45. However, I was then informed that this option was not permitted, and I would instead be required to pay an overstay charge of $70.

This policy seems arbitrary and unjust, especially considering that rebooking online for the same duration would cost significantly less. As a valued customer, I expect to be offered fair and reasonable options for managing changes to my travel plans without being subjected to excessive fees.

I hope you will reevaluate this policy to provide a better experience for your recurring long-term parking customers. We should have the ability to easily extend at the cheapest posted rates without excessive overstay fees.

Park on King
Park on King    

Hi OnTheRoadAGain, we appreciate you taking the time… Read more

Julie B.
Julie B.
 

Parkonking is King – This parking station is outstanding for quick and easy transportation to and from airport the staff are so helpful and polite and the whole process works smoothly from car hire to shuttle bus or your own car I would highly recommend their services to anyone travelling in and out of Sydney Airport Show reply

Spike
Spike10 posts
 

First rate - courtesy, efficient and easy – Was just so easy - drive thru the entry - parked car and they held the courtesy bus for me as they knew I was in the building - all smiles and $20 a day - wow Show reply

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Eric
Eric
  Fair Incentive Verified

Don't leave Sydney without them! – Consistently great service by the team, seamless online and onsite experience as well as the super convenient location makes POK my go-to for both business and leisure travel to Sydney airport. Keep up the excellent work team. Show reply

Onerland
Onerland6 posts
 

Best Parking before a Holiday – I've used this 5 times now and every time it's the best decision I always make. Prices are good, cars always secure and I can trust and shuttle service is great. Show 2 replies

Sam
SamNSW3 posts
 

Not suitable for traveling infants – The POK documentation is unhelpful, after reading the extent of their FAQ pages for details on EV charging I found nothing about issues traveling with an infant. Instead, I am left to wait until the checkout process where I find an extremely unhelpful statement below: "I am aware that children under the age of six months are unable to travel on… Read more

the shuttle bus and I have read and agree to the Travelling with Children Policy."

Find a different parking place if you're traveling with an infant.

Park on King
Park on King    

Hi Sam, thank you for taking the time to share your… Read more

Luke K.
Luke K.6 posts
 

Excellent service as always.. Will be back in April – Booked my parking again online at Park on King. This will be the 2nd time I have left my car here at Sydney Airport. Will be back in April, Customer service was amazing as always. I spoke to Paul again he helped me change a few things on my booking, he helped me change the flight time home and helped me amend a few details on my booking. I… Read more ·  1

got a awesome price $167.00 for 7 days less than $24 a day how good is that.

Down from $350 I put in a promo code in from my email and it worked and I was amazed at price. Love this place so much see you guys in April.

RobynC
RobynCNSW2 posts
 

Warm welcome and so easy – First time and so helpful. Easy to find. Great layout, easy to park, shuttle prompt and friendly. Great value. I’d use it every time. Show reply

Anthony A.
Anthony A.NSW2 posts
 

Fantastic service – Drop off and pickup was nice and easy. The shuttle service was prompt and met me right as I left the terminal. I couldn't have planned it better myself. Show reply

Juliet Mutia
Juliet MutiaNSW2 posts
 

Drop off Location Problematic – The smokers area is one spot for drop off and just up ahead too where it’s free from smoke. I got asthma and knee foot issues so it would be nice to have avoided coming out into fumes straight into my nose. Parking system was basic. I had trouble with plate recognition but there was help on hand which was great as it was my first time. Show reply

eli-may m.
eli-may m.2 posts
 

Excellent service – No stress park & ride!! Was running late but all good just loaded me on & off we went!! Will be my go to parking for domestic airport!! Selected this place based on the poor reviews and it lived up to the reviews - thank you! Show reply

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