Park on King
Verified133 reviews
Reviews with attachments
In previous times I couldn’t fault it but today was chaotic, had to wait over 20 minutes for a bus even though there were 4 vacant buses sitting there. Will pay the extra to park at the airport next time
Positive reviews
Good service Online booking with clear details and confirmation. Directions and signage that are easy to follow Friendly and helpful staff on both drop-off and return. Shuttle pick-ups that are on time and efficient
I've been using Park on King for over 5 years for both business and leisure travel. The service is excellent, drivers are friendly and reliable. It's located conveniently just a few minutes from the airport. It's easy to request pickups when you're coming back - just call them and they'll be there quickly. The best part, it's always a bargain. This is why I keep coming back. Thank you Park on King.
Exceptional service. First time using any park at Sydney airport. I will definatley use them again. All staff were very freindly and very helpful ( travelling with people with disability) . Our flight was very late getting into Sydney due to airport shutdown because of large storm front over Sydney. We should of landed by 10 pm but was… Read more
almost 11:30 pm and expected we would have to make our own way back to our car. I rang the shuttle service phone number expecting no answer but they were waiting for our call , knew who I was and picked us with a smile even though was very late - much appreciated.
Negative reviews
Good service with nice clean buses. However, if you have an issue out of your hands (like a cyclone) you’ll be slogged with overcharge fees. If you make contact informing them of a situation management will disregard your e-mail as in my case. I was asked to send another email and only got a response once I said I’d deal with it in person. This… Read more
business is profit focused and shows no compassion towards the customer in unforeseen circumstances. Not for me!
Check before you book – I have booked for 3 days while I am going for international flights- but they refuse and asking extra $30 for airport transfer. Ridiculous I booked an Uber and be there for $10. Check before you book
no again – Worst thing I booked. I had to go up to 7th level before I found a car spot. They drop you off at a Bus transfer stop . Don't give any information which way to walk. on the left is Qantas 5 min walk or go left the other side of the airport to get to JetStar and virgin 5 min walk. Of cause we just walk straight ahead to Qantas t then walk 10mins… Read more
to JetStar. On return you have to wait at their bus stop and ring them to pick you up. It was cold and windy waiting there as you are outside. imagine if it was raining.
Recent reviews
Park on king is easy and accessible. great staff and fantastic transportation to and from airport. car is locked away safe. prices are great. have come multiple times.
Have used Park on King a number of times now and have always found the staff friendly and the process so easy. Will definitely be using them again in the future.
It was great experience to start parking using Park on King…service is amazing …easy to find parking and very convenient to be dropped to and picked up from airport
Have now used Park on King twice and could not be happier. Great service. Warm, friendly welcome by check-in staff and drivers. Highly recommend Park on King for price and great customer service Show reply
We’ve used Park on King multiple times now, and every single experience has been flawless. From the easy booking process to arriving at the boom gate and taking the shuttle, everything is smooth, well-organised, and stress-free. The staff are always incredibly friendly, professional, and genuinely helpful. They never make you feel like you're an… Read more · 1
inconvenience, no matter how busy they are. What really stands out is how accommodating they are with families – they provide child seats without any fuss and ensure everything is safely set up before heading off.
It's rare to find a service that's this consistent and customer-focused. Highly recommend Park on King – they’ve become our go-to every time we travel!
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Convenient undercover secure parking whilst you are away interstate or internationally. Friendly and great staff, shuttle to take you to the terminal and pick you up upon return. Pricing is affordable. Would use park on King again. Show reply
Xmas Eve Pick up – Very Good facilities easy pick up & drop off to airport, The Driver Loiuse or Lewis not sure of the spelling is a Great Guy very very helpful & truly a Gentelman helped us wouldnt let us handle the bags he did everything for us. Thank you and will use them again Show reply
Airport Parking - Sydney – Booked to take advantage of one of their special deals. Easy to find and the entering process was a breeze with staff greeting on arrival and reader to take number plate for exit ease. U ndercover secure parking. Shuttle bus to the airport for drop off and pick up. It was a very professional operation with pleasant staff. Would definitely recommend. Good to get the specials. Show reply
Super friendly, efficient, easy to use, lovely driversrs – Very easy to book online, friendly reception staff, lots of undercover parks, shoutout to Steve P, our friendly and helpful shuttle bus driver. We'll definitely keep using Park on King. Show reply
perfect place to leave your car – great parking.. very busy on my day of parking but it all worked out.. parked up the top but who cares when you get a lift to and from the airports. Thanks again Show reply
Easy to use, Good Value and Close to terminals – I recently enjoyed another trouble-free reservation at PoK. Easy entry, friendly staff and quick transfer to domestic terminal. Good value for money and a quick collection from the airport on my return. Highly recommended. Show reply
Overstay charges – I am writing to express my disappointment and frustration regarding the overstay charges I encountered during my recent parking reservation at your facility. As a loyal and regular customer, I have always appreciated the convenience and efficiency of your services, but my recent experience has left me feeling disillusioned. During my recent trip,… Read more
unforeseen circumstances arose, requiring me to extend my parking reservation by two days. When I attempted to rebook online, I discovered that I could extend my parking for an additional two days for a total of $45. However, I was then informed that this option was not permitted, and I would instead be required to pay an overstay charge of $70.
This policy seems arbitrary and unjust, especially considering that rebooking online for the same duration would cost significantly less. As a valued customer, I expect to be offered fair and reasonable options for managing changes to my travel plans without being subjected to excessive fees.
I hope you will reevaluate this policy to provide a better experience for your recurring long-term parking customers. We should have the ability to easily extend at the cheapest posted rates without excessive overstay fees.
Hi OnTheRoadAGain, we appreciate you taking the time… Read more
Parkonking is King – This parking station is outstanding for quick and easy transportation to and from airport the staff are so helpful and polite and the whole process works smoothly from car hire to shuttle bus or your own car I would highly recommend their services to anyone travelling in and out of Sydney Airport Show reply
First rate - courtesy, efficient and easy – Was just so easy - drive thru the entry - parked car and they held the courtesy bus for me as they knew I was in the building - all smiles and $20 a day - wow Show reply
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Don't leave Sydney without them! – Consistently great service by the team, seamless online and onsite experience as well as the super convenient location makes POK my go-to for both business and leisure travel to Sydney airport. Keep up the excellent work team. Show reply
Best Parking before a Holiday – I've used this 5 times now and every time it's the best decision I always make. Prices are good, cars always secure and I can trust and shuttle service is great. Show 2 replies
Not suitable for traveling infants – The POK documentation is unhelpful, after reading the extent of their FAQ pages for details on EV charging I found nothing about issues traveling with an infant. Instead, I am left to wait until the checkout process where I find an extremely unhelpful statement below: "I am aware that children under the age of six months are unable to travel on… Read more
the shuttle bus and I have read and agree to the Travelling with Children Policy."
Find a different parking place if you're traveling with an infant.
Hi Sam, thank you for taking the time to share your… Read more
Excellent service as always.. Will be back in April – Booked my parking again online at Park on King. This will be the 2nd time I have left my car here at Sydney Airport. Will be back in April, Customer service was amazing as always. I spoke to Paul again he helped me change a few things on my booking, he helped me change the flight time home and helped me amend a few details on my booking. I… Read more · 1
got a awesome price $167.00 for 7 days less than $24 a day how good is that.
Down from $350 I put in a promo code in from my email and it worked and I was amazed at price. Love this place so much see you guys in April.
Warm welcome and so easy – First time and so helpful. Easy to find. Great layout, easy to park, shuttle prompt and friendly. Great value. I’d use it every time. Show reply
Fantastic service – Drop off and pickup was nice and easy. The shuttle service was prompt and met me right as I left the terminal. I couldn't have planned it better myself. Show reply
Drop off Location Problematic – The smokers area is one spot for drop off and just up ahead too where it’s free from smoke. I got asthma and knee foot issues so it would be nice to have avoided coming out into fumes straight into my nose. Parking system was basic. I had trouble with plate recognition but there was help on hand which was great as it was my first time. Show reply
Excellent service – No stress park & ride!! Was running late but all good just loaded me on & off we went!! Will be my go to parking for domestic airport!! Selected this place based on the poor reviews and it lived up to the reviews - thank you! Show reply
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Hi Susan, we appreciate the time you took in sharing… Read more