Toys 4 Kids Online

Product nice, but fault with drawer – I bought a bookcase for my daughter at Xmas. The holes in the drawer did not line up. I contacted the company, via email. The office assistant seemed helpful in sorting my problem. No one understood what the problem was , I was asked to supply photos. I did and many in different views so it would be understood. That was a month ago. I… Read more

emailed for a follow up, and no reply. I called, numerous times different days and received no answer. I see the reviews on here are harsh, but I am in agreement. I wondered whether this company has been closed down. Maybe they have and that is why I have not received a reply. I have just found a fb messenger, I’ll see how my luck goes. But it has been a while and I am not confident for a reply.

Worst business - worst owners - worst products – If I was the only one writing bad about them, you could call me a hater, Just go through everyone's comments and see what a terrible business they are and horrible characters as owners. Their products are all faulty and whether they assemble the cars or you assemble them, they claim that once the car or the box left the shop, everything was… Read more

perfect. If you buy anything from them, guaranteed you wasted your money and you will have many problems. Not worth it. DONT BUY FROM THEM.

worst service and cheap quality product – Avoid this company at all cost! I had my worst experience with them. They now sell on catch.com.au and Mydeal.com.au, pay attention who the seller is, dont but if its all4kids, save yourself from the frustration.

Possibly the worst retail experience. Ever! – Bad customer service. Terrible products. Completely unreliable. Relatively cheap price doesn’t even come close to making up for poor quality and non-existent customer service. I will never visit their website again.

Among worst service ever received – Ordered from these peanuts as thats the service you get peanuts, i took the extra charge to use auspost expensive but reliable at least but they decided to send it with a poor service courier that would have charged no where near that cost i paid, and 11 days later still havent received my order sent numerous emails no replies please just go elsewhere save the headache for yourself.

Horrible – I wouldn't order from them still waiting to hear back ring them the answer machine hi this Adam from FRANGANCE 4 CHEAP not toys 4 cheap after pay should not put them on their site at all they need to check out company first .

Bad Company – I wouldn't buy from this company ever again. Purchased from them 8 weeks ago but no reply to emails or phone calls. Be very careful when buying from them as you could be kissing your money goodbye!!

Shocking customer service – I ordered and paid several hundred dollars for two items over 2 weeks ago supposedly in stock. No response to emails and no goods, can not get them to even answer phone. I agree with most other reviewers and have had to open paypal dispute to try and get my money back. Non existent customer service.

Terrible – Do not use this company . They are terrible at communication 6 weeks after I ordered and various emails and calls I was told I was getting a refund as they didn't have the item . 6 weeks since then I have still not received a refund . HOPELESS!!!

Do not buy from here! – Wish I had of read these reviews first. I puchased a $200 baby bouncer nearly 8wks ago now and it still hasn't arrived; same emails keep saying the stock hasn't arrived yet. I've asked for a refund and have not had a reply from them! Absolute scammers am so annoyed!

Still waiting for a refund!!! Don't buy from here! – Like other reviews ordered an item online - big red car for $139. After waiting over a week, e-mailed with no response, called multiple times and finally got onto them. Was told stock wasn't in and wouldn't be and that they would give me a refund. I paid through paypal, and twice now I can see in my account that the refund has been cancelled. I… Read more

rang paypal and they stated that sylevisions bank had declined the payment. Have now opened a dispute through paypal. Don't buy from these scammers!!! Wish I'd read the reviews on here before buying!

Never again! – They never reply to emails. Take your money but don't let you know of the delays. Part of my Christmas order will arrive after Christmas! Will never use them again.

Don't order for Christmas – Don't waste your time and $$$$ Pathetic, take customers money, no communication then 2 weeks later saying out of stock and it won't get here for Christmas, wanna refund? No i want my sons present! Lets see if it takes two weeks to get my hundreds of dollars back!

Scam business - BEWARE – Just like another reviewer on this site, my wife purchased the Little Live Pet Puppy via Paypal for $81.94. More than a month later, still no package, they won't respond to emails, and their phone is answered automatically "we are busy picking stock to send you blah blah". They are clearly a scam, taking advantage of people at Christmas time. My… Read more

wife is now contacting Paypal for a reversal of the charge and we'll try and buy it from a legitimate business.

After further research, I find out the same scammer is responsible for FurnitureShopOnline, MirrorzOnline & Stylevision Australia. ALL SCAMS!

No response on email or phone. No responsibility taken AT ALL – An order was placed for a Little Live Pet Puppy on 9 October 2016 and the charge of $81.94 paid in full. At that time, the pre-order date was end October. A week later, end November and another week later, end December. When we emailed them to follow up, we got no response. When we emailed to request a refund. On calling the office (after MANY… Read more

failed attempts) on 21 November (6 weeks after the order was placed) [name removed] advised that the "shipment had come in and we should receive a tracking number in the next 24-48 hours" - won't hold our breath.

Great store! Awesome range of Pokemon products A+ Service! – I keep coming back to toys 4 kids online because they have good prices and always have all the Pokemon stuff I need! Definitely recommend to all! Their service is great

No customer service n dodgy – Purchased abt $350 worth of products Over a week now No response to emails and phone calls I am still waiting and will report to fair trading by end of this week Should have read reviews before ordering

Never received item and they don't respond to emails – Ordered an item with express shipping, received confirmation of purchase and then nothing. Have tried to contact them 3 different ways and they have not responded to any of these.

Dreadful experience! Very Dodgy business practice, be careful – DO NOT BUY FROM HERE, very bad business practices. I ordered Iron man fx gloves from them 2 wks ago, 20/6/16 for my 5yr olds bday. I paid for them along with a Spider-Man glove. Startrack said my order was shipped July 1st. I opened my package 4th July and only the Spider-Man glove was shipped. My sons bday is July 6th. When I rang to find out… Read more

where the Iron man gloves were, I was informed at this late stage there were none left! Despite this, you are still able to order them on their website! I now cannot find these iron man gloves anywhere as all the toy sales and stocktake sales in the meantime have cleared all the stock. The best I was offered for my stress and inconvenience was free shipping for further purchases. Really? After the atrociously unprofessional way they do business and treat customers? Why would I use free shipping when there's no way I'll be there again now. Never! I have no birthday present for my son and he was very excited about these gloves. Do not buy from here! Even my Spider-Man glove packaging was all damaged when it arrived. One of the worst buying experiences ever!

High pricing, look elsewhere, they don't match prices – I nearly bought this lovely children's kitchen from TOYS4KIDS online for $234.95, but then found it at a few other places for much less than what they're asking. I contacted them and asked them to match the price but they weren't willing so they've lost me as a customer. In the long run I buy lots of toys for my grandchildren and so it's their… Read more

loss, because i've purchased this same kitchen for $203 from an online store and it's a win win for me!