464 reviews
- First Home
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- Second Home
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- Investment Property
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- Renovation
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- Refinancing
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- Home Construction
WhiteStar and Maria in particular have been absolutely wonderful in making the refinancing experience painless! The whole way through the process I have been kept informed and made choices without being coerced, I'd recommend WhiteStar to anyone seeking help with home loan refinancing, thanks Maria!! Show details
We had a pretty complicated settlement with a lot of moving parts from the other end, lack of communication and lots of uncertainty but Liz handled everything perfect every step of the way. She went above and beyond to chase up info, relay it to me, explain all possible scenarios and our options within them, and then executed on my behalf. We… Read more
ended up getting the result we wanted and it cost us less in the end, due to her expert management of everything.
Cannot recommend Liz enough :)
Always a exceptional service with Whitestar Conveyancing. This is my 3rd time using the services, most recently during the sale of my property. Every time it has always been seamless, extremely efficient and professional. Liz gives you clear information and updates throughout the process, removing any stress or ambiguity. She is prompt, highly… Read more · 1
knowledgeable and a power house at getting you the results you need - on time! Couldn't recommend more highly!
Reviews with attachments
Maria and the team at Whitestar have been awesome to deal with, this is the second time we we have used their services. I highly recommend Whitestar . Show details · 1
What was potentially a complicated settlement ended smoothly due to the diligence and professionalism of WhiteStar Conveyancing. The service and caring and constant communication could not be faulted. Thank you Liz, you were absolutely amazing. Show reply
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Our dream of providing housing security in the future for our two disabled sons would never have happened without the wonderful team at Whitestar. Maria worked her magic in guiding us to the best solution to fund an apartment through a disability trust. Liz diligently reviewed so many contracts before we found the perfect apartment. Our short… Read more · 1
settlement over the Christmas break did not phase Kat one bit! All the while, they kept us and each other up to date with such lovely enthusiasm and our family really felt looked after throughout the whole process. We could not be happier with their service.
Latest follow-ups
Kelly was an absolute superstar when dealing with my really challenging situation. She spent the time listening to my financial situation and work hard to ensure I could keep the roof over my family's head. Recommend Kelly to anyone. Show details · 1
Follow-up · How was the offset account? For my new home loan product and situation, I didn't require an offest. Were fees clearly explained? Fee's were clearly explianed and understood. Clarification was provided in easy to understand language when requested. What made it challenging? The financial institution made in challenging, Kelly took the challenge out if it and ensured I was getting the best deal available for my circumstances.
Such a professional partner to support the sale of our house. We had a very complex deceased estate to manage plus 4 linked settlements on the day and Liz went to so much effort to make sure everything was managed smoothly. Really went above and… Read more · 1
beyond - always responsive, always immediate follow up and always customer oriented no matter how busy she is. Liz was as absolute star
Follow-up · There was no need for follow up. The coordination was done so well that everything settled on time, there were no surprises and all the follow up material and documents were immediately provided. Brilliant work Liz - especially on a complex same day 4 party settlement!
In-depth reviews
Maria, Kat and their brilliant team have delivered outstanding results for me again after I simply enquired about a better interest rate on my mortgage. I have worked with Maria for more than 10 years, navigating my finances as a single Mum of 3 with a mortgage, financing building extensions on my property and after the lean times while I have… Read more · 1
studied a university degree. She has again been an invaluable support to me financially by enhancing my financial position dramatically, finding me the best possible interest rates, consolidating my credit card balance and offering me a much more manageable mortgage set up. I have proudly referred many of my family and friends to Maria and her team who can always find a way to help people who don't meet the typical criteria that banks prefer to work with. I have always found Maria to be exceptionally knowledgeable about all of the banks needs and she knows how to match a client with the right bank to get an approval across the line. She is confident, accurate, professional and has the heart of her clients' needs at the forefront. I trust her and she has never let me down. She never promises anything she cannot deliver and she and Kat and the entire Whitestar team work tirelessly to ensure their clients goals are met. Working with Maria and her team has been a privilege and I am forever grateful to them for supporting me through some of the toughest challenges of my life. I absolutely recommend them to anyone looking for honest, hardworking, trustworthy specialists to navigate any financial situation and I have the utmost respect and gratitude for Maria, Kat and the Whitestar team. Thank you for everything you have done for my family.
We recently had the pleasure of working with Elizabeth Alexander at WhiteStar Conveyancing, and we couldn’t be happier with the experience. From our very first conversation, Elizabeth was professional, approachable, and incredibly knowledgeable. She took the time to explain every step of the process in plain language, ensuring we felt confident… Read more · 1
and informed at all times.
Her attention to detail was exceptional—nothing was overlooked—and she handled every stage with efficiency and care. Communication was prompt and clear, and Elizabeth was always happy to answer our questions, no matter how small. It truly felt like she was on our side, making what can often be a stressful process smooth and worry-free.
Thanks to her expertise and dedication, everything was completed on time and without any hiccups. we genuinely felt supported from beginning to end, and we would not hesitate to recommend Elizabeth Alexander and WhiteStar Conveyancing to anyone needing reliable, friendly, and top-tier conveyancing services.
I would highly recommend Maria Lyons and the team at Whitestar Finance This is my second refinance with this amazing team. My relationship with Maria has been ongoing for many years. I have to say that our refinance this time was a difficult one, l was frightened in this economic climate that things were not good for us, l was in a situation… Read more · 1
that required refinancing quickly or having to sell my business and home it was quite nerve wracking. Maria and her colleagues were brilliant they worked extremely hard to find a lender that could deal with my situation. They are highly skilled at financing situations that are not run of the mill like mine. Tax debt, credit cards a reverse mortgage on a deceased estate and the list went on all these things needed consolidation into my existing mortgages including back rates personal loans etc etc…..after weeks of deals with multiple lenders and searching for the best they could offer.. success! My settlement was today and lm ecstatic as every single debt has been paid out and l have surplus funds. No need to sell anything just breath easy no more high interest on loans and tax debt gone as well. They will follow up with me in the coming months to see if everything is going ok and if they can better my deals again by searching for lower interest loans going forward. My Whitestar journey has had a fabulous outcome. Until next time, they will still come back to me and make it better again next year by cutting my loan again with better rates. Hooray and thanks to Maria and the team at Whitestar.
Recent reviews
This is the 3 property that Liz has done the conveyancing on for us. We have found her to be very professional, always easy to contact and very efficient. We would highly recommend Liz and White Star for your conveyancing. Show reply
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White Star have been awesome :) Thank you Maria for your hard work and dedication, you were a godsend. You are a very switched on and pleasant lady to deal with. Most impressed with your professionalism and expertise. The staff at the call centre are also courteous and friendly. Thank you White Star :) Show details · 1
Liz was amazing from start to finish, for both my property sale and purchase. She managed all the admin seamlessly, provided timely and succinct information, and made what is otherwise a stressful process as easy as possible! Liz clearly knows her stuff inside out and was able to provide very useful and no-nonsense advice throughout the process to… Read more · 1
guide my decision-making. But above all else, Liz was just great to deal with and I really valued and enjoyed our down-to-earth phone interactions. Highly recommend for any conveyancing needs!
I recently completed an SMSF home loan application with WhiteStar Finance and the experience was outstanding. SMSF lending can be complex especially for a first timer, but the team at WhiteStar Finance handled and advised on the process with expertise and precision. I am particularly grateful for their consideration on my particular circumstances… Read more · 1
and tailoring a suitable lending solution.
If you are looking for a broker who truly understands the nuances of SMSF property investment, I couldn’t recommend the team at WhiteStar highly enough. They turned a daunting process into a smooth, successful result.
Absolutely fantastic service and follow up by Marina and Kat - very thoughtful and detail as finally I can get out from subpar home loan from other greedy loan provider with a single and very affordable loan payment from my other debts accumulated by my partner’s visa application and dramatically lower rate too - definitely will establish a long term relationship with them - highly recommended Show reply
Lix Alexander helped me with the purchase of my home and she will be heklping my housemate just because we were so impressed by her. She's kind, personable, and explains everything you need to know in a way you can understand. She obviously has years of experience and is very good with dealing with people from all walks of life. Truly a pleasure to deal with through the whole process. Show reply
Liz Alexander is a true professional. Her knowledge of conveyancing helped us through a couple of tricky situations during our sale process. We would recommend Liz to anyone looking at buying or selling property. Show reply
After a referral from Edgar real-estate we engaged WhiteStar to assist with the sale of out investment property with very short notice and Liz Alexander basically held my hand (figuratively) through the whole process and made it feel seamless and without us ever having to even leave home to do anything. Everything was able to be done by phone and internet. Show reply
Maria was absolutely amazing and we couldn’t thank her enough for all of the support, guidance and knowledge. From the moment she had our first phone call we knew that we were in the right hands and would be well looked after. Maria helped us with refinancing and made it such a pleasant and stress free experience along with a great outcome! Thank you so much for all your help, we highly recommend Maria and the Whitestar team Show reply
Once again Maria made our dreams came true helping us to refinance so we could purchase much needed new cars! She listened to our needs and got us the loan that best suited our needs. Her and Kat who was also fantastic liaised with the bank and pushed settlement through for us! A month later Kat is still following up to make sure everything is… Read more · 1
okay! Maria and Kat are the dream team and we would highly recommend them and Whitestar Finance & Conveyancing
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This is the third time we have used Whitestar, and once again we had a very positive experience and a smooth process from start to finish. They helped us with a loan to purchase our first investment property and worked hard to find the best deal for us. Maria was amazing to deal with, kept us informed at every step, gave us clear and helpful… Read more · 1
advice, secured a really good interest rate, and also helped arrange the deposit bond. Liz assisted us with conveyancing and was a pleasure to work with—she kept us updated, guided us through the contract, made sure the vendor’s agent met all our requirements, and only gave us the green light to sign once everything was in order. Kat helped manage the settlement process, kept us informed at all times, consolidated our debts, and ensured our funds were released quickly. We will definitely use Whitestar again and highly recommend them to friends and family.
Liz is always fantastic to work with. Clear, responsive, and will go the extra mile with you. She explains everything very clearly and always has your interests in focus. Highly recommend. Show reply
Our experience with, Kelly, has been genuinely outstanding. From our very first conversation with Kelly she was professional, provided clear guidance and timely updates. Her expertise made the process seamless and stress free. Kelly exceeded our expectations, went above and beyond to help us and she managed to arrange a home loan within a few… Read more · 1
days of our initial contact.
If you're looking for a mortgage broker who delivers exceptional service and results, we would highly recommend Kelly to anyone.
This is our second time using white star, in particular Maria & Kat for our home loan I cannot rate them highly enough Their product knowledge and ability to explain it thoroughly is fantastic and their personal attention and care has been a breath of fresh air Everything has been fully transparent the whole time and the process has been so easy I will use them again 100% Show details · 1
We had a great experience working with Whitestar team member 'Maria' as she was always very helpful, approachable and undertook the task and completed as informed in a timely manner. Thank you ! Show details · 1
The process was very easy .Kelly was a great help during the whole process and taking time to explain and listen to what I needed. I would HIGHLY HIGHLY recommend anyone to work with Kelly and anyone at WhiteStar Conveyancing ,great company to work with .I work with them already nearly 20 years now . Show details · 1
Maris L was fantastic to deal with and was so helpful and kept us informed the whole time. Wa have dealt with whitestar now for 6 years and they have been wonderful. Show reply
Not the first time we dealt with Maria, and most probably will not be the last... Thank you for your positive attitude, professionalism to achieve a great result and better financial position! I would highly recommend White Start to anyone. Show details · 1
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