DeLonghi PAC WE120HP

intermittent faults from the get go – Got a refurbished PAC WE120HP direct from De Longhi. Their sole courier didn't bring a trolley; he kind of threw the unit a few steps ahead of him over and over (with very loud thumps) up to my 2nd floor flat. From the 1st use it keeps flashing that something essential needs replacing, the unit works as expected about 50% of the time (though… Read more

more humid than hoped for in water to air function), but the rest of the time it goes in to an increasing grinding noise that gets VERY loud until the only option is to turn it off .... and always makes this noise when turning the unit off (despite carefully following manual in every respect for set up, use and maintenance). Customer service gave me the run around. I feel like I blew the half a grand and instead got a big dose of exasperation and disappointment, after maybe 35 uses it may end up on the footpath.

Do yourself a favour and buy something else – I have the previous version of this air conditioner (the water-to-air model) and didn't take the negative reviews seriously and bought it. Mine broke 2 time under warranty, and again within 2 months of the warranty ending. All issues with the control board, but the heat exchangers are heavily corroded now too. Customer service has simply ignored… Read more

me since and I've had to buy a new air conditioner; obviously from a different company. Do yourself a favour and don't buy this.

Cools incredibly well – Really impressed with the performance of this unit, using it in a 42 square metre lounge room with adjoining dining area and and it has dropped the temperature from uncomfortably hot to very comfortable in both areas. Just set to 20 degrees and it does it’s thing, and quiet too.  Show details

Delonghi portable air conditioner – Great buy, it cools down 3 rooms yes that’s right, 3 bedrooms get cooled down by this machine. Best Buy I didn’t have the wall space for another split system in the bedroom area so I opted for a portable solution for summer. As I said it cools down 3 bedrooms so we now enjoy a very comfortable night sleep.  Show details

So Fresh and Cool – This unit has been a life saver over summer. Cools our loungeroom down and keeps it cool all day. We have also run it in the Bedroom at night and it is a little loud but you get used to it and once the room cools down the unit becomes a lot quiter. Only use we have is the vent hose could be double or tripple the lenght  Show details

A Comfortable Cool Summer – The cooling feature has been awesome over this Summer and I hope that the heating will be as affective this winter. The water tank lasts for at least a 12 hour day which isn't a problem. The air vent hose isn't as long as indicated online so dont expect too much. The noise isn't that noticeable in our living room but it would be annoying in a bedroom.  Show details

Needs constant repairing – I bought this air conditioner 15 months ago and have had it in to be repaired twice. I used it a whole summer the first time and did the end of season clean and found corrosion on the internal panels. Once I received it back and started using it again this summer, I found the internal water tray kept needing to be emptied after 2 hours and the… Read more

system stops until this is done. Again, it has been sent off to be repaired which they then found that the limescale filter needed replacing too. I agree that it is a great system for a small bedroom and cools well but the constant repairs will put me off ever buying another delonghi product.

Great value – Almost soundless but installing the unit took alittle longer than expected with its 4 pieces. It moves around quite easily and overall performance is great. This unit is pretty good against extreme australian heats but does not work very well in weathers below 30C. Good for apartments or bedrooms, not very good for the lounge room.  Show details

Does a great Job – Bought this to cope with the recent Sydney summer nights (hottest on record). After looking at all the available options this model stood out as best value for a reverse cycle option. The unit is a bit noisy & takes some getting used to but the noise issue is far outweighed by its cooling capability. It was used to cool a large bedroom with a… Read more

ceiling that has no insulation and it did the job extremely well. Didn't notice a huge hike in the power bill after having it running most nights through summer which was a nice surprise. Looking forward to seeing how it works as a heater in winter.

Love it! – Pricey, but this saved us in summer this year! We specifically wanted a reverse cycle air con and this one looked to be the best investment. As we rent we needed to invest in a portable air con. Looking forward to trying it in winter with its heating ability also!  Show details

it's not satisfactory – PAC WE 120 HP Model Can't cool properly , even a small place around 18 meter square When the weather is hot outside, It can't work unless 2 or 3 degree less than outside. Noisy You can't change the air route , its wind goes In a fixed route!? there is no way to change blow direction. Needs filing water every day or every other day !! About 8 liters !  Show details

Not bad unit – It cools adequately a moderate sized room & tends to cool adjacent room. Portability is good, can be moved from room to room with ease. The unit is reasonably quiet allowing one to sleep even if it's on. I like the timer function where one can leave it on as you go to bed and will turn off automatically at time set.  Show details

Excellent Product – I have been using this A/C over the past 7 months including the awful summer we have had in Sydney. I live in a 2nd Storey Addition that was built about 20 years ago and was not insulated properly, so it freezes me in winter and scorches me in summer. This has saved me as I work from home on high powered computers that generate a lot of heat.

Does its job nicely – I have had this model for 2 years. It uses water to air technology in the summer, that makes it more cost effective. Its cooling is very effective. I also have used in the winter it consumes 900 w when compressor is on. In average it consumes 1kwh every 2 hours (when i set it to 23C and outside is below 10C) that is pretty cost effective. The… Read more

only problem is noise. When i bought it it had unusal noise and i found out that it was related to the screws on its outside body. I loosen one of the screws and that unusual noise went straight away. The only noise it has got is when compressor turns on/off that i think it is common between portable aircons. I have to empty its water tank every 7 hours of work in winter when humidity is around 60-70% that is Ok.

Excellent!! – I read so many reviews on this model and all were negative. Even the salesperson told me it was going to be too loud. I purchased it after many many hours of research as it met all our requirements; heating & cooling, energy efficiency, portability, sound (dbs) level, and size for our space. We've had it for 6 months now and not one issue. Of… Read more

course if makes a noise but is gentle and easy to sleep to. Plus the dehumidifying aspect makes it suitable for my mother with chronic asthma. Worth the $$$ but get the extra warranty just in case.

Terrible – This air conditioner was actually a replacement for another Delonghi air conditioner that stopped working. I have had this product for 6 weeks & already it is asking to have it's limescale filter replaced. Also another error that cannot be found in any Delonghi information or on the internet. Will be getting my money refunded for the air… Read more

conditioner this week.

STICK CLEAR OF DELONGHI. THEY DO NOT STAND BEHIND THEIR UNRELIABLE PRODUCTS. Looks