Electrolux EWF12832

Ok but huge mould build up in rubber seal – We have had our washing machine for about 3.5 - 4 years and I have to agree with all the other reviews regarding the mould and grime that builds up and pools in the seal.The only way to clean it from what I can read from other reviews is to take the machine apart and leave the seal in bleach for a couple of days. It seems as it is a design flaw… Read more

and really should be looked at. Was trying to clean it to resell but no matter what chemicals I use the black mould marks seem to be permanently infused with the rubber.

Washing Machine – This is by far the best washing machine I have ever owned it has a very large capacity 8kg so you don't need to wash as many loads I like the temps control especially when washing bedding and the refresh cycle is great for refreshing a favourite top you only wore for a while but smelks like deodorant comes out nice and fresh  Show details

Never a Problem – We use this multiple times a week and it never fails. Cleans very well and allows whitening agents to be used without any issues. Clothes come out perfectly. Convenient front loader, which allows for a dryer on top to run concurrently. Plenty of options, according to the type of clothing.  Show details

Good Machine. Have not had any problems with it – Is a quiet Machine that washes and rinses the clothes quite well. I am very happy with this machine and it is still working well two and a half years after we purchased it. I would look at buying another Electrolux washing machine when this one needs to be replaced sometime in the distant future.  Show details

Never Buy Electrolux Again!! – I purchased the washing machine 5 years ago! It stopped working completely with an error code E5E (basically the main circuit board is faulty). Contacted Electrolux who have been very unhelpful in the matter (other than saying they would charge me $150 dollars to come out to look at the machine - when i already know the fix would cost more than… Read more

the machine is worth). Its only myself and my daughter it absolutely looks brand new!! It definitely should be lasting longer! I will never buy another Electrolux appliance or recommend one to anyone! Purchased in 2014 at Harvey Norman Port Kennedy!!

Washer stopped working - Electrolux unhelpful – We purchased this machine 4 years ago. Yesterday it stopped working completely with an error code E5E (basically the main circuit board is faulty). Contacted Electrolux who have been wholly unhelpful in the matter (other than saying they would charge me $150 dollars to even come out to look at the machine - when we already know the fix would cost more than the machine is worth). Will never buy another Electrolux appliance. Show details

Door-seal mould - I had to remove the seal to clean it – The door seal in my EWF12832 was also full of mould. Poor design traps water. I removed the seal from the machine to clean it. After soaking in bleach for a day or two it was back to new. However, to get the seal back on, you need to take the machine apart. Literally. There is a You Tube video showing you how. The final step, frustratingly,… Read more

requires use of a star shaped driver to get bolts out of the concrete weights. Off to Bunnings. The large sized ones cost $50. Did the job. Probably still cheaper than paying for a maintenance guy to come out.

This machine is a piece of kaka – Absolute rubbish. The machine washes well and is great WHEN IT WILL TURN ON. Most of the time the start/pause touch button thing doesn't work and it takes about 30 tries (no exaggeration) to actually start the cycle. Then half the time it stops and starts multiple times during said cycle. So a 1:05 cycle takes about 4 hours. Pretty inconvenient in… Read more

a household of 6 people. I live regional and do you think I can get someone (recommended by electrolux) out to have a look? I can't even get a return phone call! Its now 5 years old, as been doing this the last year, prob not worth the cost of repairing so more landfill! No wonder our planet is in the state it is in. Pretty confident I will never buy electrolux again.

Reasonable Machine, But Not Built To Last – I purchased this from Winnings five years ago, on the recommendation of a salesperson. I needed a bigger machine for my family, and though the online reviews weren't perfect, I was assured it was good quality. Several months into owning it, I began having issues with the door lock. It wouldn't matter how hard I slammed the door shut, the… Read more

machine would refuse to recognise that the door was closed. I had a technician out twice for this problem, and the door lock mechanism was replaced once... but the issue kept happening and eventually I was fobbed off and told that there was nothing they could do to fix it because it was an 'intermittent fault'.

The wash cycle was okay, the options etc on the machine were great, and the machine was a good size for our family of 4. When our third child came along, this 8kg machine struggled to keep up. The cycles are so long that doing more than one load a day was challenging - but it did clean the clothes very well and it does a fantastic 'gentle' and 'hand wash' cycle.

However, my husband hated how it ruined our good bath sheets - he has always said it made them dry and scratchy. Changing the heat/washing cycles/spin cycles didn't fix this problem, though tumble drying our towels (what a waste of energy!!!!) bought them back to reasonable condition.

Five years in, and during this past week the machine suddenly stopped finishing its cycles - clothes would be wringing wet, but as I didn't 'see' it having an issue, it was difficult to put my finger on the issue. I ignored it until it became obvious that the machine simply was not washing the clothes at all, and I started finding powder still in the dispenser.

Finally, the machine simply refused to start at all. The timer could count down, occasionally it would pour a small amount of water into the drum, but it would then stop dead and continue to count down on the timer until the machine turned itself off. I cleaned out the filters, I tried running yet another cleaning cycle - nothing helped.

Honestly, I am disgusted that a washing machine is now a disposable item in our society. Only five years! To repair it (as I was advised that it was most likely an electronic error) would have cost me more than $300.

Talking to a friend today, I was advised that I could have claimed it under warranty as apparently Consumer Law dictates that we are entitled to five years warranty (despite whatever tiny warranty period the company graces us with).

If I'd known this fact, I could have saved myself a tonne of money and tried to have it repaired under warranty instead of letting the delivery drivers take my old machine away. At the end of the day, I'm left thoroughly disappointed in the quality and durability of Electrolux and I wont ever buy one again.

Solid Workhorse of a Washing Machine – It does a good job of washing your clothes and has various settings to reduce the amount of energy required by adjusting time and temperature of each wash. It has lasted over 5 years so I hope this review doesn't now jinx the machine! Only maintenance required is to clear the pump once a month.  Show details

Not another dud from Electrolux!!! – We bought this front loader due to being on tank water and the salesman from Harvey Normal gave it a rave. Should have known better. It has leaked intermittently from new and have tried all brands of liquid detergent and reduced the amount down to screw all to stop the leaks. That helped but still does it regularly enough to be a problem. It seems… Read more

to be some how leaking from the door seal and dripping underneath.

Now after four and a half years old it came to a thumping stop. The drum seemed to be sagging and i took the top cover off and found a broken drum support spring. The drum has large cast weights on it to make it stable i assume and having only 2 springs is bound to fail.

We also bought a dishwasher made by Electrolux at the same time. It has had problems and broke down last year. I rang Electrolux about this and got a tough out of warranty reply. Put it on this review site and they came to the party on parts only i had to pay $120 labor.

I was happy with that but now after this $797 washing machine breakdown i am very concerned with this brand of product.

I was not told that she will be good for about four years mate from the salesman.

I hope they come to the party with a new spring and i can put it in. Being rural it is a pain to get repairs done.

Come on Electrolux lets hear from you again.

Oh my god, the mould inside the gasket is out of control – I'll start very quickly with the positives, of which there are not many. Yep, sure, it washes your clothes and bedding etc. without any real fuss. Never had any of the errors which other people talk about so can't really complain. What is the single biggest problem with this machine is the rubber door seal and its inability to effectively dry… Read more

out and prevent mould. We've had this machine for just under 2 years and around 2 months ago the smell of mould got worse and worse. I got stuck in to the seal last weekend and wow, the amount of thick scungy mould that was inside would make most people puke. Even after removing as much of the mould as possible the machine still reeks. I now have to resort to drying the seal after each load all the way around to try and prevent it happening again.

We've never experienced this with other front loaders before and it seems to me as a real design flaw.

I would highly recommend you do not purchase this brand/model of front loader washers as you will no doubt experience this disgusting mould issue in years to come. There is no way we could onsell this to another person if we decided to upgrade as the seal is ruined and permanently stained.

Nightmare of a machine! – Stop spinning today  Show details

Don't buy another Electrolux – I purchased this washer about 3 years ago. Just before the two year warranty was up an error signal kept coming up and I couldn't use it. I booked a service call with Electrolux and they said that this is a common problem and they fixed it. Now when it gets to the final spin cycle it doesn't spin and the clothes are soaking wet. I have to turn off… Read more

the washer and take out the clothes and hang up soaked. Very disappointing and I will never again buy a washer from Electrolux. Made in Thailand and not designed to last.

Very disappointed – We purchased this washing machine about 3 years ago now and it is now not dispensing fabric softener which we use all the time on my toddlers clothes, now we are stuck with this machine that is starting to also make odd noises. Not happy with this purchase at all.  Show details

Broken way too quickly – The washing machine itself, if it works, is great. It washes, has multiple different settings and you can add a forgotten piece midcycle. However, I find the start/pause button flimsy and after 3 1/2 years, it is now not responding at all (after months of occasionally not responding). Reading several reviews on different sites, this seems to be a… Read more

common problem and I really wish Electrolux would step up, give some customer service and not charge $145 for someone to come out and just have a look at it.

The front panel already has rust, which is very disappointing considering the machine is in a safe and dry (as dry as it gets in NQLD) place.

Overall, I am over the throwaway mentality and really wish I had bought something that will last for much longer than just 3-4 years.

Terrible machine only one year old – I am very disappointed... one year old washing machine and the seal is broken and not good rinse and loud noise. I have warranty for 8 years and i can't do anything because they said when the seal is broken or the drum this is not in warranty.. sorry about my English writing.  Show details

Wish I never purchased it – Replaced my LG front loader with this Electrolux model. The on button is a sensor button and now it doesn't even turn on. For the last month I have had to tap, tap the machine and then open and close the door and turn the machine on then off, to see if it would sense my finger and turn on.... From now on I will only buy a machine that has an… Read more

actual button to push. I have had this machine for three years, my last one I gave away because I thought I was upgrading? although it is quieter, I wish I still had my 10 year + surviving machine...

Never again! – I wish I'd never listened to that salesman at Harvey Norman. Always trust your instincts. After only 2.5 years my Electrolux EWF12832 has stopped spinning. It seemed to wash clothes well enough when it was working, but it is DEFINITELY NOT 8kg capacity like my brilliant Hoover was. Unlike my Hoover, which lasted 10 years, the Electrolux 8kg… Read more

front loader is not good for a busy family with sporty kids. I used to be able to wash the doonas and a good wad of towels in my old machine. Certainly can't fit a doona in this one and it struggles with just 4 or 5 towels.

The only good thing was that it had a good cycle for delicates.

Now I'm looking at repairs or replacement!

Very disappointing

Never again – 4 years old have had circuit board replaced after 1 year now my laundry is filled with smoke and i think if left unsupervised it may burn my house down. Stay away from this brand at all cost. This product couldnt support a family of 2. I get my shirts drycleaned so it doesnt get used that often. If you do decide to purchase this brand may i suggest you have an ipad ready so that you can regularly lookup error e10 e20.  Show details

Its ok but small silly things breakdown too quick – I love my washing machine but in tge first 6 months off less the machine gave me trouble and had to keep filling the washing machine up manually After nearly 6 months of getting annoyed with it i finally called the service man out to come and fix it It was the water fuse apparently it's a problem in the machine but other than that I have no complaints It washes well but i now wish i bought the bigger one 10kg :(  Show details

Disappointed – Had this machine for a while now. It replaced a Fisher and Paykel top loader. Uses dramatically less water as advertised. As a result, clothes are never properly rinsed, so a further rinse cycle required, and it takes HOURS to do a wash cycle. Uses noticeably more power as well. Clothes, towels etc. come out seriously creased in comparison. Have… Read more

used front loaders a few times in the past. Inspite of the claims as to how much they have improved, will not buy another, and am on the verge of retiring this one, less than a year old, and going back to a top loader.

terrible experience within a year! – I bought this in Aug 2016. However it has failure today, less than a year! This product was not cheap! It said E10 then i followed the instruction but i can't see any problems with the water inlet. After a while, i start it again and water come out from the washing powder draw like a waterfall!! I am lucky that it happened in the afternoon time,… Read more

otherwise, all the furnitures and carpet need to pay too! I would not trust electrolux products anymore and recommend don't set timer program at the bedtime.

Good luck.

Annie

Broken after 2 years only – Broken after 2 years, technician doesn't know how to fix and recommends trial and error replacing motors. This is not serious -I'm not saying he's not a good technician, rather product doesn't allow easy fault-finding-. Always noisy -I mean the beep after finishing, which annoyingly repeats every minute forcing you to stop whatever you are doing… Read more

to go and stop it-. Anyway this is just the average user interface.

Problem is LACK OF QUALITY and planned obsolescence.

Prevoius one was Electrolux as well, didn't last long and they offered discount if we bought another one. We did. Never again. Next one will be the cheapest in the market, what difference does it make?

Too many problems and not worth the money paid! – Purchased this machine in May 2013 and initially had no problems And was pleased with how quiet the model. Then within 12 months from purchase the technician had to come out twice to adjust the wire in the seal that came loose. Then approximately a year later STILL under warranty the drum fell and had to be replaced and now the machine not 4… Read more

years old doesn't fill up or spin. This has been the most disappointing purchase from Electrolux and am not surprised this model has been discontinued!!!!!

Too noisy and timer is not good – Bought this machine in 2013, after every 3-4 weeks, timer starts to shuffle to 1 minute even in 3:40 minute cycle. Now this is occurring frequently. Also in delicates cylcle, clothes not clean up properly. Same with hand wash feature. They says 8 kg weight clothes can be washed but practically you can not put more than 4 kg. Do not know about others experiences with it. Never recommend anyone to buy this product.. Waste of money

Junk, as with all other models - read the reviews, average out the stars and compare with other bran – Have had this machine for 2 or 3 years now, warranty is out. It's a hell of a noisy frontloader, wasn't this way at first. Seems as mentioned in various reviews on this and similar models, and comments from repairers that there are shock absorbers inside these that fail over time, and this makes sense. About a year ago I was in discussion with… Read more

Electrolux for a while regarding the issue, and they offered a reduced price replacement machine.

Nice offer, but a brand new Bosch machine was still cheaper.

Would not buy again, i have real concerns about the build quality of these machines.

If Electrolux wants me to give them a chance they're welcome to take away my dud and *give* me a new machine, otherwise i'll be steering clear and advising everyone else to do the same.

No point taking a financial risk when i can try a better reviewed brand for less money.

Cannot recommend this machine – Originally worked really well and was very happy with the machine. Seems to wash clothes quite well, was quiet enough for us to house in our "Euro" (read: cupboard) laundry and run while the kids were going to sleep. Haven't noticed clothes wearing out as fast when washing as with our previous top loader. Liked the time manager feature that… Read more

allowed you to reduce the time taken to wash.

Then, about 18 months after purchase, the problems started. First, the door closing mechanism, as many other reviewers have mentioned, stopped working properly, but this seemed to be fixed with a bit more of a forceful shove when closing.

Control panel problems started about 2 years after purchase, just outside of the warranty period. At first it was just a bit annoying as the start/pause button wouldn't work about 50% of the time. Persisted with the machine, but now about 2.5 years after purchase the start/pause button works about 1 in every 100 presses and it is now completely random as to when the machine will start. Also, the machine will now pause halfway through a load of its own accord - sometimes it will turn itself back on and keep going, other times it will stay paused for hours. Sometimes it will pause multiple times during a run, and if you are lucky enough to be able to start the cycle again (using the extremely temperamental start/pause button), there's a good chance it will pause again, and then you have to get it started again, only for it to pause again...you get the idea. If you are lucky and paying attention to it, you may just be able to finish a cycle in about twice as long as it should take. What used to be as simple as putting clothes in the machine and pressing 'start', is now a completely frustrating and aggravating experience.

Not completely relevant, but during this same period also had our top of the range Electrolux condenser dryer die 1 month outside of warranty. Took Electrolux one week to visit the machine, another week to take it away and another two weeks to tell us it was stuffed with no explanation of what the problem actually was. Thankfully, they did replace it for a new version of the broken model, but that too is now having problems (only 6 months after being replaced).

I understand stuff breaks every so often, but two machines from the same company (both of which were not in the 'cheapie' category) that have had significant problems within 2-3 years from purchase has left a sour taste. Who knows, maybe we just picked the 'dud' models in the Electrolux range, but based on these experiences, I cannot recommend Electrolux washers or dryers to anyone looking for a new machine and I can't see us buying another one in the future.

Impressed with cleaning ability and special programs – After happily using LG top loaders for years I decided to try a front loader again to save water, detergent and power. I also hoped to keep my clothes looking better for longer due to the gentler action of the front loader. So far so good... the clothes come out cleaner which was a surprise but maybe partly due to the longer wash cycles on the… Read more

programs I usually choose; 1hour 30 mins to 4 hours. There is a quick 18 min cycle though for lightly soiled items which also works well and is handy for when visitors use sheets or towels for only a day or two.

I really loved the Bedding program specially for duvets, bedspreads and synthetic blankets. They came out so much cleaner and were easier to load as there was no agitator in the way. Even pillows came out smelling fresh! The agitator on my top loader was too rough on some of these items and the spinning cycle stopped a lot.

The Hand wash program was surprisingly good, no disasters so far. The Refresh Mixed or Cottons is an unusual cycle where clothes tumble in vapour that "removes odours and helps dewrinkle". I tried this on a quilt cover from the linen cupboard that was very creased and dried it on the line after the cycle. It was fresh and uncreased.

Another useful feature is Delay start so that the machine can be set to wash when your solar panels are maximising or to take advantage of off peak times if you will be out at those times.

This is an 8 Kg load model but only the two cotton programs, and the separate rinse or spin cycles will take 8 kg. For delicates, synthetic and mixed fabric loads the maximum is 4 kg. Handwashing and Woollens 2kg. As I had not much idea of how much the loads weighed I put the laundry basket on bathroom scales, adjusting for the weight of the basket, to optimize the washing performance. Alternatively the manual recommends full but not too tightly packed for cottons, drum no more than half full for synthetics and no more than one third full for delicates and woollens.

Choice magazine once did an article on how washing machines don't always have the capacity to actually wash the number of kgs stated. Quite often 6kg of clothes will either not fit in a 6 kg wahser or will be too tightly packed to wash properly. Most of us just put in what will fit comfortably. I was disappointed that not all loads were 8kg but it works well for cottons and 4kg of synthetics is actually quite a lot as they tend to be lighter than cottons.

The pros for this machine are cleaner, gentler wash, kinder to the environment and your pocket and very useful special programs. The cons are longer wash cycles than a top loader and you can't add in that forgotten sock once it has started.

good when it works but unfortunately thats not most of the time - Leaks continously when filter clea – I'm not surprised this machine has been discontinued. I've only had mine just over a year and I've had major issues with it. every time I clean the filter (either after an E20 error or just because) the machine then leaks continuously from the filter even though it has been replaced properly. It won't complete a dry cycle at all. gets two minutes… Read more

in and then just runs without doing anything. This is my third Electrolux washer dryer (the first one had to be replaced after 6 months) but it will certainly be my last

Excellent machine – I found this front loader excellent. I use 1/4 of the amount of recommend of washing powder. I got extended warranty because I was unsure of this brand. In transit leg accidently broke. Called up. Quick free service to fix leg. Washes good, very gentle doesn't wear out clothes. Only thing I can pick don't like buzzer at end of wash. But I have… Read more

turned it off. I use gentle cycle most washes as throw bras in bra bags in the load. So impressed I brought matching auto sensing dryer. Thankyou for the price I paid. I'm happy :)