In-depth reviews
Having fun experimenting – Only had the Thermocook Pro for a short time so haven't fully explored the options yet. It makes creamy hummus in a fraction of the time our large food processor takes, and I have experimented using the attachments with dahl, risotto, jam, pesto and sauces with great reviews from the family - it's so nice to provide food from scratch, not from a… Read more · 1
bottle. Pros - It heats up with impressive speed. Blending is superb. By rethinking the conventional process, it is possible to reduce washing up and time attending to the food: there are numerous recipes online for other machines like this which can guide you. Loving the steamer attachment. Cons - Having to think about the exact temperature, how fast to set it and how long that will all take is a big mind shift from doing it all by sight and feel, but with every recipe it becomes easier (it's not easy to make those judgements via the hole in the lid). It would be nice if the bowl was dishwasher safe. Excellent value for money.
Great functionality, sadly let down by the bowls – 3.5-4stars The ability to control heat intensity as well as temperature is Awesome for milky and thicker recipes. Love the ability to program custom programs with multiple steps so it will do each one without me needing to touch the machine. Love the separate kneading paddle and bowl, kneads better than a bread maker and better than machines… Read more
that knead with blades like other thermo cooking machines.
Love the ability to set a temperature without needing the blades to be moving so you can set yogurt and rise bread in it, I've used it to warm milk and hold the temperature after adding cultures for small batches of Cream, Brie and Camembert cheese.
Customer service was ok but slow. I had to send my bowls back for repair, and the machine with them, everything worked out after paying for the shipping and got a 50% discount on the repair.
It is too loud for comfort on speeds 4 and above.
The bowls are poorly made, especially the handle. They can Not be put in the dishwasher and when washing by hand you must be careful where water and soap go, especially when cleaning with the blades out, very frustrating when trying to scrub off cooked on food without slicing a finger on the blades.
After needing a bowl fixed (from careful hand washing) I use the thermocook less, and now there is a dishwasher in the house not often at all. For me the bowl quality and lack of dishwasher friendly bowl lets the entire machine down.
Not in the league of the Thermomix – I've had the thermocook for a few years now, and don't find it nearly as good to use as the thermomix I borrowed to trial this kind of appliance. The instruction book is not easy to follow, the symbols for parts are confusing, and learning to use the item takes a lot of work - not something I had hoped for in a tool that was meant to save me… Read more
time. It's a brilliant (albeit very pricey) high speed blender, but doesn't cope well with ice cubes in that I have dings in the goblet from trying to crush small ice cubes - though this doesn't affect the performance. It doesn't cope well with small volumes - and as a solo cook, this is irritating. I'm also annoyed by the fact that I am unable to cook anything in it without the food catching on the bottom of the goblet, which, as others have noted, is hard to clean, and this occurs even when using recommended settings. But by far the most limiting factor is the idiotic inability to blend hot liquids- when I make eg pumpkin soup for lunch, I want to cook it then blend it to eat straight away - this machine has a pre-set lockout on high temperature blending meaning I can't; I have to wait till it cools! One wonders how the designers came up with this 'feature'. Save your dollars, buy a thermomix!
Positive reviews
Bloody great mate – My wife loves her thermo cook she eats a lot of steamed veg and this is perfect for cooking them I also like soups so I’ve been trying out a few made in it so far I haven’t any negative comments to make on it it’s been the perfect kitchen helper for our familt Show details · 1
This thing does it all – From the get go I tried numerous different meals in this, from ice cream to risotto, coconut rice, all the way through to steaming veggies. You just click a few buttons and you're pretty much done. So simple. Show details · 1
Absolutely love it! – I just got the thermocook a couple of days ago and used it for breakfast, lunch and dinner; made bread, rolls, cakes and pancakes. We are a gluten free household and it made life already heaps easier and the recipes are delicious! Show reply
Negative reviews
Optimum flashing on screen – Why does the screen keep flashing with Optimum? Machine is brand new never used yet.. only downloaded app. Connected to phone and updates. I have held the play button to try and reset but still flashing Show details
Hi Jan, thank you for providing us with your… Read more
Have ordered it a month ago and have not received it yet – I have ordered it a month ago and have not received it yet. The company is not answering emails or phone calls so I am taking it to consumer protection Show details
Hello Tim, Suzanne here from Froothie… Read more
But a thermomix! – I bought a thermocook and had nothing but problems with it. It's noisy, the recipe book is really complicated and it's awful to clean. No dishwasher so you're constantly paranoid that water will damage the pins which makes scrubbing the jug really difficult. The recipes were really wonky. A lot of the times on the preset recipes were out which… Read more
resulted in overcooked glug unfortunately.
Mine stopped working twice. Because I'm in WA I had to send it over east twice which was a minimum two week turnaround. I ended up returning this machine because, to be honest, it sucked. Save up a bit more and do yourself a favour. Buy a thermomix. I wish I had done this initially. Would've saved a lot of hassle and disappointment dealing with a substandard appliance.
Hello Joe, My name is Francois, General… Read more (+1 reply)
Recent reviews
Excellent customer service from the Froothie Team. Love the new Thermocook although I have to wait my turn to use it as my daughter is constantly using it to teach herself to cook. Great quality product and very easy to use. I love the self-clean function as this saves me from having to use extra space in the dishwasher. Show details · 1
bought this thermocook for my wife who was struggling with chopping veggies and stuff by hand .she loves the fact. it does it so easy and she loves the recipes stored and ease of reading cooking process . thanks team.. Mike Show details · 1
Very useful appliance – This machine lives on my bench top, I use it most days. Great for cooking things like soup, dahl and pasta sauce. Also very handy for general food prep. I did have it repaired once, but am still giving five stars, as the company give excellent service. Show reply
Have loved it for 6 years! – Just had to get a new blade assembly after 6 years. I probably don't use it to capacity, but I love it for the time saved, and consistent results. Everyday steaming is always so perfect! LOVE the service I ALWAYS receive from Froothie/Athena. Best reason to do business with Froothie! Show details · 1
Find out how Optimum Thermocook Pro compares to other All-In-One Kitchen Appliances
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Love it – Took me a while to come into the Thermocook world, but now I'm in I can't live without it. My food processor recently stopped working, but now I've found I don't need it as my Thermocook can do what I previously used the FP for & obviously much more. Show reply
Amazing Product and Unbelievable Customer Service – We got the thermocook pro almost a month ago and it is a game changer! The best part is that when ever I’m making an Indian gravy, I don’t have to use three different appliances, as it can do them all in one. In addition, I don’t have to wash 100 appliances while cooking a meal. All good is cooked and heated evenly as well! The other day I made… Read more · 2
sticky date pudding for the first time in my life and everyone loved it!!! Super easy, super quick! The main thing is that there are 100s of recipes online and as long as you follow them, everyone’s gonna think you’re a wonderful chef!!!
Thermomix out and Thermocook in – I have only been using this appliance for a few days and cant fault anything. I cooked a Rissoto with ease and handling the bowl was not a problem I made a chicken stew with boned out legs and using reverse with the thicker blade chicken didnt turn to mince but maintained size. I am extremely happy with Thermocook and is defiantly value for money. After 8 years with Thermomix call me a convert to Thermocook. Regards Richard Show reply
Great machine – Does all it says it will do. Very happy. Would recommend it to anyone who is time poor or needs to declutter there kitchen. Value for money . Thinking of buying one for a birthday present. Show details · 1
Excellent Product, Best Customer Service Of All – Sometimes even the best products may need a little attention. This is where you'll find out if a manufacturer is concerned about your satisfaction, even years after you've paid for their product. The manner in which the Froothie service team, Athena solutions, conduct themselves is second to none. Precise, swift action is taken regarding a minor… Read more · 1
issue. Treatment of their customer shows how much they appreciate and value the fact their product was chosen over the competition. I have never seen an after sales team work so efficiently for a positive outcome. Thanks again for being so efficient and fair.
Awesome after sales customer service – Their customer service is excellent. I recently had a problem with my 6 year old Thermocook and contacted customer service. They advised me that my machine would need to be looked at by their maintenance crew. Following their step-by-step instructions I packed up my Thermocook, posted it off from regional Qld. to their Melbourne office and… Read more · 1
heard back within 1 week of them receiving it what the problem was. I was quoted a price to fix it, along with a generous loyalty discount I went ahead with the repair. Repair was done within hours of me paying for the quote and I was advised that the Thermocook was ready to be shipped back to me the same day. I’m now eagerly awaiting for Australia Post to deliver my Thermocook back to me early next week. Highly recommend their customer service and repair crew.
I am in Love. Cannot believe i cooked before i got this – This machine makes me cook like a professional. The machine does everything i ask of it and more. I love the recipes that are included just to get me started and then i search on line. The food comes out so delicious and cooked to perfection. Show details · 2
Even Better Than Expected – Excellent for soups, sauces, stir-fry, sautees. Food is evenly cooked, never over-cooked. The appliance appears to be really safe - no danger of burning/scalding. The taste that comes out is a function of the ingredients we put in! The appliance does bring out the best in the ingredients it is given to work with! Show details · 1
I am super glad I made the purchase – I am in heaven restaurant meals every night I'm a chef now Time saving easy care easy clean up easy use Such a great purchase loads of recipes and you can add your own as well! Thankyou Froothie team Show reply
Find out how Optimum Thermocook Pro compares to other All-In-One Kitchen Appliances
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If only all my kids were so clever – This is like having a personal chef in my house, most things are so straight forward and easy to make and for someone with Carpal Tunnel in both hands its been a miracle. I can go back to cooking like I love, the bowl is not heavy when empty like some other appliances, it's simple easy to lock/unlock and release from the machine. Wish I had of gotten one years ago, definitely not a purchase I regret in anyway Show reply
I call it - MY WIFE!! – I love this little (big) gadget as it is so easy to use, although it does beep a lot, it whips me up dinner without me burning it whilst I go for my evening walks, I come home to a lovely dinner made by my wife! Such a great investment, so easy to use, it is so cleaver! Show details · 1
Everyone needs to have this Thermocook in their kitchen – I have had Optimum Thermocook Pro for about 3 months and absolutely love it. I use it to make soups, vegetable stews, cake batters and bread dough. The machine does a wonderful job. Show details · 1
Very handy! – Enjoying using my Thermocook Pro to make cookie dough, smoothies, nut butters, nut milks and cook soups. The handles make it easy to pick up when the jug is hot. Really versatile, easy to use and great value. Show reply
You’re next have appliance! – So far we have made pizza dough, mashed potatoes, chopped ingredients, cooked heaps of relishes and quince paste. Don’t forget beautiful cakes, smoothie bowls and brownie mixture as well. There seems to be nothing it can’t do! Show reply
Fabulous kitchen assistant – I purchased my thermocook in 2016 and it’s still going strong. I am able to whip up curries, teriyaki’s, soups, steamed meals, baked goods and nut butters from scratch. The perfect kitchen assistant in a household with allergies. I make all the meals we love from scratch without the concern of allergies. Gluten free and nut free deliciousness. Thanks Froothie/Optimum Show details · 1
The best kitchen hand! – I was a bit hesitant at start but it surpassed my expectation! Its like a kitchen hand for me, very practical. The customer service also is very helpful. Highly recommended! Show reply
Love at first sight – After thoroughly researching I purchased for myself only to have my 20yr old daughter fall in love at first sight. They have run off together-in love! I am still alone. Show details · 1
My one true love – Every single day you are there for me to make my life easier. You save me so much time with my food prep so i can enjoy my free time. I really enjoy the mango sorbet we make together as well as the plant mylks and cheezes we have experimented with. Oh and i love making soups with you Show details · 1
Love This Appliance! – Bought as a back up to another well known ThermoCooker. Its no my go-to appliance as it is much quieter. The larger jug is better for our family size too. Show details · 1
Dial it Up – Set the dial, add my Cauliflower and in minutes it chops up Cauli Rice. The hole in the top of the bowl makes me curious....I check how it's going. Mix my Cakes on slow stir using the mixing tool blade just adjust the time and speed. Chop my vegetables ready for soup add some chicken and dial up Quick Soup or Thick Soup. The handles don't get… Read more · 1
hot, the bowl cleans easy just add water and a dash of dishwash liquid. Leave to drain upside down.....congratulations, it's easy and I've only got started. Food tastes AMAZEBALLS⭐
ThermoCook Pro is so pro it inspires me too cook! – I love how the thermocook pro inspires me to cook whenever i see it! This appliance is a must for everyday help at the kitchen. Very well done! I did make the perfect raw cake with this one too. Show details · 1
Great machine. Good value for money – The thermocook pro m is a great alternative to a more expensive machine. The internal scales are fair but do need some work. The food is cooked evenly and chops well too. The handles don't get hot so you can handle them without getting burnt when lifting the bowl out of the machine. The food that I've made has tasted delicious Show details · 1
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Hey Urta, what a review! Love the details and… Read more