Verified Purchase Construction End Date: Jun 2017

Wonderful experience with Summit

5 out of 5, reviewed on Jun 20, 2017

We really enjoyed our experience with Summit. We have never built before but found the whole team at Summit extremely helpful and supportive. The team designed us a home to specifically suit our block and the end result has been better than we anticipated. We had David as our sales rep and he was wonderful. Nothing was too much trouble and he wasn't pushy at all. Our supervisor, Colin, had attention to detail and was beyond helpful as we live away and he always informed us of the build process. The build happened so quickly and we have been very happy with our end result.

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Summit Homes Official

Hi Jem, Thank you for sharing your experience! We pride ourselves on excelling in customer service and the manner in which our team has delivered a smooth new home building journey is part of our... read more »

Verified Purchase Construction End Date: Apr 2016

Excellent experience and outcome

5 out of 5, reviewed on Jun 15, 2017

Very organised builder from the initial design stage through to final completion and maintenance. Well managed build with an excellent supervisor and tradespeople. Customer support was without fault with reasonable prices quoted for the build and all variations. Worked to a project timeframe that was provided to us very early in the building process. Could not be happier or more satisfied with the final result.

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Summit Homes Official

Hi Dan, Thank you very much your wonderful feedback. We are so pleased that you enjoyed your building journey with Summit Homes. Customer service is at the very heart of Summit Homes as part of o... read more »

Verified Purchase Construction End Date: Mar 2017

Excellent first time building experience

5 out of 5, reviewed on Jun 12, 2017

We really enjoyed our first new build with Summit and this was due to the whole team who helped us through the process.
The communication from all of the different departments was really good throughout and when there were issues they were resolved really quickly and with a minimum of fuss. Maintenance support post completion has been excellent, we've had minor issues but Summit have been quick to engage their contractors and get them out to take care of them.
I’d certainly recommend Summit to family and friends if they decided to build.

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Summit Homes Official

Hi Mark, Thank you for your wonderful review! Customer service is at the very heart of Summit Homes, our philosophy is to build homes around people and we're happy to hear that communication and su... read more »

Verified Purchase Construction End Date: Mar 2017

Great value, great supervisor.

4 out of 5, reviewed on May 23, 2017

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Summit Homes Official

Hi Mike, Thank you for your wonderful review. Our ethos to build homes around people, so our team is always working towards your new home, striving to give you the best care and attention. And we... read more »

Verified Purchase Construction End Date: Nov 2016

Worth for money, no delay, excellent customer and maintenance services

5 out of 5, reviewed on May 23, 2017

Building with Summit Homes was our happy journey and worth for money.

From the sales Glenn Williams (He is a very kind person to talk and we appreciate his passion and efforts on designing the house for us), the site supervisor Jamie McDonald (He is a quick response, responsible, patient & knowledgeable person we have ever met and took care the build very well), to the Maintenance team (They did excellence jobs at high standard).

We had been experiencing the reliable, efficient and prompt response services and quality that we had been lo
oking for.

When you compare with other budget builders and you would find out that's pretty much the same cost if you looking for same quality range product among them, but Summit Homes gives you a no delay, no disputes and good quality finish and efficient work. In conclusion, We are a happy customer with Summit Homes. If you asked, we will definitely go with Summit Home again if built another one.

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Summit Homes Official

Hi Man, Thank you for your wonderful review! At Summit Homes we pride ourselves on our ability to tailor the building journey to suit your individual needs and our friendly, experienced team deli... read more »

Verified Purchase Construction End Date: Apr 2017

First build, no worries, dream come true

5 out of 5, reviewed on Apr 14, 2017

We would like to thank the great team at Summit for building our wonderful new home, a dream that started three years ago when we started visiting display homes. From our sales consultant who helped with changes to the design, Todd, to Isabella and Amy who were our contacts at prestart and Andrew our building supervisor they made the whole process stress free. All were happy to help with any questions we had throughout the process, with replies to queries being actioned same day.

When we started looking we did our research and after 6 months
of looking came across Todd at Summits Chateau display home which we loved the design of. We went back a second time and from there Todd after listening to what we wanted in a home tweaked the design to match what we wanted. We however did not end up building that home, (due to a delay on our side), Todd had then started working in a new home called the Australiana. He called us about it being a plan similar to the Chateau knowing that we would love the design. He had also made some design tweaks, features he knew we were interested in. It was this attention to details, knowing what we wanted and the pressure free environment, (despite the aforementioned lengthy delay on our part), that confirmed for us that we had picked the builder for us and it didn't stop there.

Amy and Isabella at pre-start were both very professional, bubbly and very helpful in guiding us through the pre-start process which made us even more excited about building with Summit and no question was too silly to ask being our first home build experience. They both gave us a sense of confidence in our choices which was very comforting.

Andrew was our building supervisor and throughout the whole process communicated with us all the way, his attention to detail and organisation of the trades people was fantastic. As the build was 2 mins from home we would visit the house daily and any issues (not many at all) were brought to his attention. Andrew had already spotted them and had taken steps to get them fixed. At PCI we already knew some spots that needed a little work but once again Andrew was way ahead of us and had highlighted them for the trades people to rectify before handover. All his attention to detail in the end gave us a finished home that we look forward to living in for many years to come. Even after handover a couple of small things missed in PCI were fixed promptly.

We would also like to thank the ladies at La Vie Interiors for all their assistance in the interior design of the home, (which was at the time a part of our build package). Their knowledge about colour and design was extremely valuable and helped contribute to a build process so much so, that we enjoyed we even got our curtains from them as well. They understood where we were headed with colours and helped guide us to a smoother transitions of colours throughout the home, without overriding our initial choices.

While it is some way off, we know that Summit Homes is the company we would build with again and if you are thinking of building Summit is not only is great WA company that make a great home their people make the experience stress free and enjoyable.

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Summit Homes Official

Hi Ryan and Brad, Thank you for your outstanding review! Customer service is at the very heart of Summit Homes as part of our ‘Built Around People’ philosophy. That means we always work towards y... read more »

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Verified Purchase Construction End Date: Feb 2017

Absolutely Fantastic!

5 out of 5, reviewed on Mar 30, 2017

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Summit Homes Official

Hi Di and Jeff, Thank you for your amazing review! We are so pleased you’ve had such a positive building experience with our fantastic team. Our “Built Around People” philosophy means we always w... read more »

Verified Purchase Construction End Date: Mar 2017

Great Job! Awesome!

5 out of 5, reviewed on Mar 13, 2017

We wish to thank our building supervisor Colin Copeland for the way and manner he went about the building of our house, from slabdown to Final Completion. He is one of a kind and has been prompt in responding on any concerns.
My wife and I are happy and appreciate the entire Summit Group Staff whose joint efforts has made the dream of building our new home a tremendous success. Thank you again for your invaluable services.

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Summit Homes Official

Hi Obi E, Thank you for your 5 star review! Our ‘built around people’ commitment means we always strive to give you the best care and individual attention, working towards your new home dream. I’... read more »

Verified Purchase Construction End Date: Feb 2017

Wonderful Experience

5 out of 5, reviewed on Feb 27, 2017

A wonderful experience building with Summit Homes. We truly were blessed with the A Team, all of whom went that extra mile to make our dream home come true. We had a beautiful design drawn up by Michael McDonald based on the Orchid display home. Michael took the time to understand the wants and needs we were looking for in our next home. We were really looked after by Michael, he was very patient and understanding with the many changes we made to our plan. He provided us with excellent and reliable design services.

We were also lucky to
have a great Contracts Administrator, Isabella Car. She was very reliable and had amazing interior design input. She was exceptionally knowledgeable on the materials/ products and we were really appreciative of all her suggestions at the pre start meeting and throughout our build.

Our Site Supervisor Colin Copeland did an amazing job in making our dream home come to life. We had such a smooth construction process with very minimal issues. We really appreciated Colin's efforts, he went above and beyond to ensure that our new home was finished to a high quality and standard. No task was too large or too small, he really put in a dedicated effort in having our home finished beautifully.

We could not be happier with our new home, thank you Summit Homes, Michael, Isabella and Colin for building our dream home!

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Summit Homes Official

Hi Sarah, Thank you for your amazing review, and sharing your experience! We pride ourselves on excelling in customer service and the manner in which our team has delivered a smooth new home buil... read more »

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Verified Purchase Construction End Date: Jan 2017

NO REGRETS!!

5 out of 5, reviewed on Jan 25, 2017

Our final inspection was just 2 days ago and we were impressed with the workmanship, it was almost flawless.

We are very thankful to our building supervisor, Marco. He has been so wonderful, helpful, patient, responsible and prompt in responding and acting on any queries that we had along the way. Our portal has always been up to date with photos too.

We have no regrets to have chosen Summit to be our builder. They have the most reliable people that ensures a smooth building journey right from the sales, contracts and construction.

Thank you everyone that has been with us on this journey, especially Marco.

We are proud to have Summit as our builder.

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Summit Homes Official

Thank you for taking the time to post your 5 star review. We always strive to deliver the very best care and individual attention, as well as a quality build. And we’re so pleased that you’ve enj... read more »

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Verified Purchase Construction End Date: Oct 2017

The journey begins

5 out of 5, reviewed on Jan 15, 2017

I think we have checked just about every display home open and have had multiple plans drawn,We eventually came across Michael MacDonald in the Orchid Display,Michael designed the house we wanted as if it was his own house and budget,couldn't speak highly enough of his efforts,We have now done pre-start with Isabella and she has been very understanding and helpful to us ,We went into Summit Homes office this week to do final sign off and Isabella tells us they have upgraded our range hood ,a bigger hot water system and all weather outside door at no cost ,(we didn't even ask for any upgrades).The Summitt Homes experience makes us feel excited and confident going forward ,please keep it going guys

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Summit Homes Official

Hi Garry, Thank you for your 5 star review! Customer service is at the very heart of Summit Homes as part of our ‘Built Around People’ philosophy. That means we always work towards your new home... read more »

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Verified Purchase Construction End Date: Jan 2017

Exceptional service from Matthew!

5 out of 5, reviewed on Nov 17, 2016

Matthew Bailey was our design consultant who was tasked with creating a very challenging housing solution. We had a strict budget, small piece of land and extended family to accommodate. From the first conversation, Matthew was professional, patient, optimistic and insightful regarding the process and design options. He spent hours trying to create a solution that would be functional, attractive and approved by council. We appreciate the effort, time and creativity that Matthew put into this project and we cannot recommend him highly enough! Thank you Matthew.

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Hi Lauren, Thank you for your wonderful review. Our ‘built around people’ commitment means we always strive to give you the best care and individual attention, working towards your new home dream.... read more »

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Questions & Answers

Has anyone had issues with their "superwall" after living in the house a few months/years later? Had another builder describe it as a very poor product.

Paul B asked on Jun 06, 2017

Answer this

Hi Paul, I built with Summit and have now been living in my home for almost 10 months.
I chose to build with superwall for two reasons, the first being the faster install and the second being the smoother finish (which it really is).
I've had absolutely no issues with the product (no cracking, no chipping, no dents or lifting ect) and would definitely choose this option if I were to build again.
Hope this helps!

Anyone has built with summit in Busselton. Please share your opinion please?

chan09 asked on Apr 11, 2017

Answer this

We built but in Middle Swan. For the most part excellent tradesmen, very polite and happy to listen to us as owners - we had our own design and where they picked up flaws in our design once it got to the practical build, any minor issue was very quickly attended to.

Thanks Di and Jeff.
Really appreciate your advice

how long is warranty for cracks in walls

harry asked on Nov 26, 2016

See all 7 questions about Summit Homes