Best Home Builders

Based on 83,541 reviews
Location
Brand
Rating

Carlisle Homes

Carlisle Homes 🏆 2026

4.7  Summary
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Harsha Puvvala VIC
   Fair Incentive  Verified

We have had a wonderful experience purchasing our home with Carlisle Homes so far and we would like to sincerely thank [Name Removed] and [Name… Read more

Removed] for their outstanding support throughout the process.

[Name Removed] did a fantastic job helping us select the right home design for our block of land. She took the time to understand all of our requirements and carefully guided us through the available floor plan options to maximise the use of our land while ensuring we could build a spacious home. Her knowledge, patience and attention to detail made the decision-making process much easier and we always felt confident that we were choosing the best option for our family's needs.

[Name Removed] was equally exceptional during the colour selection and pre-start process. She provided all the necessary documents well in advance, allowing us to review the colour schemes, standard inclusions, upgrade options and pricing before our appointment. She was flexible in scheduling a time that suited us and took the time to thoroughly explain each option. Her valuable insights and recommendations helped us understand which upgrades would best suit our lifestyle and where our investment would provide the greatest value.

Together, [Name Removed] and [Name Removed] have made our home-buying journey smooth, enjoyable and stress-free. Their professionalism, knowledge and genuine commitment to customer satisfaction have exceeded our expectations.

We are extremely pleased with our experience so far and look forward to the next stage of our journey as construction begins in the coming months. Thank you again [Name Removed], [Name Removed] and the Carlisle Homes team. We highly recommend Carlisle Homes to anyone looking to build their dream home.

G.J. Gardner Homes

G.J. Gardner Homes 🏆 2026

4.9  Summary
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RASHID NSW
   Verified

GJ Gardner Orange delivered an excellent building experience for my new home. The construction timeline was efficient, with the build completed in… Read more

roughly 6–7 months. The staff consistently demonstrated professionalism, patience, and dedication, responding promptly to all my questions. What stood out most was the team’s positive attitude — everyone greeted me with a smile, making the entire process smooth and reassuring. I’m very satisfied with the final result and would confidently recommend them.

Metricon

Metricon 🏆 2026

4.5  Summary
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Dan 2 posts
   Verified

We have really enjoyed working with Matt throughout the design of our new Metricon home. From the beginning, he has been helpful, knowledgeable and… Read more

approachable and honest, and we have really valued his advice along the way.

Matt has a great understanding of what can and can’t be achieved, and he has been able to take our ideas and turn them into a design that works for the way we live. He has also been very accommodating when we have wanted to make changes, always taking the time to listen and find a way to make things work.

Thanks, Matt, for all your help and guidance and for making my adjustments, far, we’ve really enjoyed working with you!

Celebration Homes

Celebration Homes 🏆 2026

4.9  Summary
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Jamie W. WA
   Verified

Would stay far away from this company, infact the entire ABN brand. I would give them zero stars if I could. I Will never build with them again.… Read more

Built with Dale alcock 10 years ago and had a great experience with great communication and good quality materials and workmanship and thats why I came back.

This time around I was deciding between dales again and celebrations and decided to go celebrations because they were better value and I was told they use all the same trades and site managers and we could still choose the same finishes and upgrades so I expected the same kind of treatment as last time. Bad decision.

The communcation throughout the entire process was garbage, they kept stuffing up and missing things or putting wrong items in the house because they had no attention to detail and were going off wrong plans. When we tried to make contact we would have to leave messages over and over and id never get a call back because everyone is "always in a meeting or away from their desk". When we wanted to change small things or pointed out wrong things they made it look like it was our fault and wanted to charge us $500 every time. Luckily we had signed documentation to show otherwise.

Ive moved in and its been 3 weeks and Im still chasing them up to fix things from PCI and ive found extra issues which ive raised and been told "are well you had your PCI inspection so not our fault". They were suppose to rectify all items within the 10 days between inspection and final payment and I am still waiting for items to be fixed or finished.

They never cleaned our house properly too, dust and sand everywhere in the cupboards, on the cupboards, doors, floors, windows, trims the whole lot. Myself and my wife had to clean all the cupboards as we put things in because they didnt do anything, id say at best they mopped the floor.

The paint they provided was terrible quality wattyl brand, you hardly touch it and marks and you cant get them off the walls no matter how much you scrub, even my home theatre installer pointed out he ever so slightly rubbed the wall and couldnt get the mark off the wall. My house is 3 weeks old and looks like its been lived in already for 2 years. I painted my last house with dulux before we sold it and there wasnt a mark on it for 6 months prior to moving with 2 kids and was so easy to just wipe off!

My airconditioning unit failed the first week we moved in so had to get that fixed as soon as we got in the house because they didnt test it properly.

We requested a slight change to the downlight locations before being installed so that fans didnt cause shadowing and also to reduce moving them after hand over because its very hard to patch 90mm downlight holes and they refused to just move some downlights out a tiny bit. We had to pay them $500 and forfeit all our downlights including installation because they were unwilling to be cooperate.

We found out we didnt have a cut out for the dryer so now I have to pay someone to come and cut my cabinets so i can fit my drain pipe and water line.

Now im dealing with a rain overflow issue where rain water gushes off my roof and onto the ground when it rains because there is no gutters/downpipes on the top section of my roof and so when the water hits the valley and runs into the lower gutter it just rushes off the roof and all over my driveway/porch. Going to need a roofer to come and provide extra drainage and fix the run off issues I have now.

Honestly, I could go on and on.

I will never build with ABN group again, dale alcock doesnt stand behind his brand anymore and they hide behind smoke and mirrors with their fancy building. Just the sheer amount of staff change overs in the 9 months I built with them is proof that no one wants to work there either.

Celebrations? Better going with BGC! Avoid at all costs.

McDonald Jones Homes

McDonald Jones Homes

4.7  Summary
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Grant W
   Verified

Get an independent report done on your house to check Aust. Standards / building codes !! We had a great supervisor, good design house BUT - (2 zone… Read more

A/C / 1 zone at a time in a 4 bed, didn't find out until after possession)A/C does not heat (stops working) living area in winter (2 winters so far) mornings, tech has been out 3 times no remedy. (Not fixed) GET THE UPGRADE AIR CON even if they say you dont need it !!!!!! Poor finishing off quality, - scratches on cooktop (not fixed/ no response), window, sliding door frames dents on screen door(fixed) - dirt under paint on architraves throughout, poor / highly varied paint finish (not fixed) Poor install of insulation in roof - (still not fixed) Weep/vent holes in lower bricks don't have mesh over them at all, now mice are getting in, now I know why... !!! Slow to fix problems or dont fix at all. Two other people I know have had the same or worse issues !!!! Love the design but feels like a second hand house, not new

Brighton Homes

Brighton Homes 🏆 2026

4.9  Summary
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Ashlee H. QLD
   Verified

Jane Van Der Walt and MyChoice Studios have been fantastic throughout our colour selection process. From booking our appointments to taking our… Read more

(many!) phones calls with enquiries and questions, the MyChoice team have been incredibly accommodating. Jane was warm and friendly from the very beginning of our MyChoice colours appointment, was super helpful and had great insights to help us stick to our budget and our colour palette for our Brighton Homes build. Well done Jane, MyChoice Studios and the whole Brighton Homes team!! We would absolutely recommend you to any friends and family who are thinking about building!

Hotondo Homes

Hotondo Homes 🏆 2026

4.9  Summary
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Shannon McEvoy QLD 2 posts
   Verified

We couldn’t be happier with our experience building with Hotondo Homes Rockhampton. From the very beginning right through to handover, the whole… Read more

process was such a positive experience.

We are absolutely in love with our new home — it really is our dream home, and the build quality is second to none. The attention to detail and the quality of the finished product have exceeded our expectations.

The team at Hotondo Homes Rockhampton have been fantastic to deal with. Everyone we’ve had contact with has been friendly, approachable and genuinely helpful, making what can be a stressful process feel so much easier.

We also really appreciated the quality of the contractors they use, from electrical through to cabinet makers and landscapers. Having reputable, professional trades involved made a huge difference, and the quality of their work shows throughout the home.

We honestly couldn’t recommend Hotondo Homes Rockhampton highly enough. We are so proud of our home and incredibly grateful to the whole team for helping bring our dream home to life.

Boutique Homes

Boutique Homes

4.6  Summary
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Ash H. VIC
   Fair Incentive  Verified

We built with boutique homes starting April 2025 and hand over completed March 2026 We had a great experience through out the entire process.… Read more

However I will note the pre construction was painful sometimes with a few week delays just from missed emails.

Once our site supervisor Matt took over it was smooth sailing, great communication, excellent eye for detail and a great guy. Matt made sure we were getting the quality home we payed for.

6 months on we are loving our home.

Clarendon Homes

Clarendon Homes 🏆 2026

4.6  Summary
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Mandee Kozera QLD
   Verified

Experience building with Clarendon has been smooth and successful. The quality of their finishes is excellent and I'm very happy with my new home. Their staff have been helpful along the way and really helped bring my dream to life. Show details

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Maria S.
   Fair Incentive  Verified

We had a great experience working with Josh Pianta, Sales Consultant at Homebuyers Centre, when we built our Addison home in Bonshaw, Ballarat. … Read more

Josh was very approachable, friendly, and supportive from the very beginning. He took the time to listen to our concerns, answer all our questions, and guide us through the process of building our first home. As first-time home buyers, we truly appreciated having someone who made the experience feel smooth, simple, and easy to understand.

The process was quick and straightforward, and Josh continued to show his support right through to the end of our build and handover. His guidance and willingness to help made a big difference to us throughout this exciting milestone. We also appreciated the thoughtful little gift he gave us during handover, which was such a lovely personal touch.

Thank you, Josh, for helping make our first home-building experience a positive and memorable one. We genuinely appreciate all your help, patience, and support. We would happily recommend Josh to anyone looking to build their dream home with Homebuyers Centre!

Masterton Homes

Masterton Homes

4.7  Summary
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Ryan NSW 3 posts
   Verified

We recently submitted a warranty claim with Masterton. It probably took a bit longer than I hoped to get it up and running but once it did it was… Read more

completed quickly and efficiently and with excellent workmanship and communication. Mary was very helpful in organizing this along the way. Ryan

Burbank

Burbank

4.5  Summary
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Suzi SA
   Verified

Our initial consultation and concept plan experience was exceptional. Paul was incredibly knowledgeable and helpful. Despite our tricky site… Read more

restrictions, he walked us through amazing options and truly understood our needs. He made us feel that anything is possible, leaving us excited to create a beautiful, perfectly tailored custom home.

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Wai Yan H. WA
   Verified

Georgia from the home buyers centre was a great help in buying my first property. very informative and knowledgeable. She helped me understand the process for building a house ( cost, time frame) Show details

Mimosa Homes

Mimosa Homes

4.7  Summary
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Joanne Y.
   Verified

Sarah Butter was extremely reliable and supportive throughout our entire journey. She assisted us every step of the way without causing any stress… Read more

and provided clear guidance whenever we needed it. All our dealings with her were smooth, and every question we had was answered promptly and thoroughly. She was always available to clarify any concerns or doubts we encountered.We truly appreciate her dedication, professionalism, and the excellent service she provided. We are very happy with the experience and grateful for all her help. Once our home is completed, we would love to share some photos.Thank you again, Sarah, for all your support and outstanding service.

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Shans
   Verified

We have had a very positive experience working with the Dale Alcock team during the pre-construction phase of our home-building journey, particularly… Read more

with Sabrina Aklil (Customer Experience Coordinator) and Adam Reid (New Home Consultant).

As first-time home builders, we were completely unfamiliar with many aspects of the process and the numerous steps involved. Both Adam and Sabrina consistently demonstrated patience, professionalism and a genuine willingness to support us, taking the time to explain each stage in detail and ensuring we felt informed and comfortable throughout the process.

They also went above and beyond their core responsibilities by providing additional information, guidance and support in areas that were sometimes outside the direct scope of their respective roles. Their commitment to customer service made a significant difference to our experience.

Throughout the journey, we identified a few areas where responsibilities appeared somewhat unclear or overlapped between teams; or between the builder and client. We provided feedback on these aspects as they arose, with the intention of contributing to continuous improvement and helping to streamline the experience for future home buyers.

While some stages seemed to take longer than we had initially anticipated, we acknowledge that this perception is based solely on our limited understanding of the work involved behind the scenes, such as engineering assessments, scheduling and other essential pre-construction activities.

Sabrina was particularly proactive in keeping us updated on progress and maintaining clear communication throughout the process. Adam was always approachable, readily available to answer questions, and willing to step in whenever necessary to help resolve issues and keep things moving forward.

Overall, we have been very pleased with the support and professionalism shown by the team during the pre-construction phase and appreciate the dedication of both Sabrina and Adam. We look forward to carrying this positive experience into the construction phase of our build.

Coral Homes

Coral Homes

4.7  Summary
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Jhansi D. NSW
   Verified

[Name Removed], our site supervisor, did a fabulous job. His communication, prompt attention to issues, and expertise at each stage put us at ease,… Read more

and the handover was earlier than we expected. There were only minor defects during the PCI, which were rectified immediately before we moved in. Our friends and neighbours were astonished to see how quickly the build progressed and marveled at the house design. Overall, our experience with Coral has been astounding. A big thank you to our site supervisor, [Name Removed], for his efficiency, professionalism, and support from the beginning right through to the end.

Simonds

Simonds

4.4  Summary
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Paul D
   Verified

Great company to build with if you want to have the worst building experience possible. Absolutely atrocious standards of quality and customer… Read more

service. Avoid putting any ounce of faith in Simonds with your new home at ALL costs. You will regret it. They have pushed us around for 4 years; the nerve they have to try to privately mediate with you here before you publish a negative review is laughable. We have been “mediating” with them since day dot and until this very day, 4 years later - they do not care. All the positive reviews you read are requested by the assigned site supervisor. Do not be fooled.

Simonds
Simonds    

Hi Paul We’re sorry to read about your experience and… Read more

Weeks Homes

Weeks Homes 🏆 2026

4.9  Summary
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Laura SA
   Verified

Our experience with Weeks has been amazing. We went to the Oakden Rise display homes a few months ago and met Oli, he's made the whole process so… Read more

easy and fun. We met with him multiple times in the various display homes to get inspo and discuss ideas until finally settling on a modified version of the Kensington design. We're so fortunate to have been able to design our dream home with someone so passionate about what they do!

We were very nervous and unsure about the steps needed to take but he was able to get us in touch with all the right people to make an informed decision on our first home. Cannot recommend Oli and the team at Weeks enough! :) - Laura and Jazz

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Sewbalak H. 2 posts
   Verified

Investing your life savings in a home can be daunting. After getting quotes from a few different builders, Dale Alcock South West was the genuine one… Read more

to pick. From the very beginning to the end, they made the building process incredibly smooth and stress free which is the key word here. Spend on what you can afford and that's what our sales Rep, Ben Kirk worked on with us. He went through the whole costing side of things so we know exactly what type of home we can afford. The team has been wonderful keeping us up-to-date on every single step of the building process. And my wife and I would go on site and see how slowly our dream home was getting built.

Massive thanks to our building supervisor, Michael Roberts. He's a very highly experienced in the building industry and has very kindly taken us through our house inspections and he made sure everything was done to perfection.

Now after a few weeks living in the house, we must say that for what we paid for, we received quality craftsmanship, honest communication throughout the entire project and the whole project was completed in a very successful timeline.

We would highly recommend Dale Alcock Homes South West to our dearest friends and family members.

Thanks a lot team,

Brooke & Harris

Orbit Homes

Orbit Homes

4.8  Summary
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Kim Windsor QLD
   Verified

Laura has been my contact in the process to date and her competence, guidance and support has been invaluable to me. She has been a godsend and her service alone will see me recommend Orbit to others without hesitation. Show details

Domaine Homes

Domaine Homes

4.9  Summary
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Mark Young - Austral NSW
   Verified

We recently completed our new home build with Domaine Homes, and overall, we have had a wonderful experience. A very special mention must go to… Read more

Mark, our Sales Consultant at the Austral Display Centre, who went above and beyond from the very beginning. Mark was incredibly thorough, patient and always willing to answer our many questions and take the time to explain everything clearly. He made the initial stages of the process such a positive and enjoyable experience, and we really appreciated the level of care and attention he gave us.

Our Site Supervisor, Jack, was also absolutely impeccable throughout the build. He kept us updated regularly, made himself available whenever we had questions, and made what can often be a stressful process feel easy and manageable. Jack was fantastic to work with and played a huge part in making our building experience so positive. He also managed to have our home completed within a very fast timeframe, which we were extremely happy with.

We would also like to give a special mention to Jordan Perez from Jedge Carpentry, who completed meticulous work throughout our fully cladded home, including the interior fit-outs. The quality and attention to detail in his work was exceptional, and we were very happy with the finished result.

The main area where we feel there is room for improvement is the pre-construction stage, particularly communication and clarity around selections and costs. During our colour selection process, we chose kitchen cabinetry that we understood to be part of our selections, only to find that it had not been included in the costing. Clearer communication and confirmation of inclusions and costs during this stage would make the process much smoother for future clients.

That said, once construction commenced, our experience was fantastic. The communication, workmanship, support and speed of the build exceeded our expectations, and we are absolutely thrilled with our new home.

A huge thank you to Mark, Jack and Jordan for the care, professionalism and effort you put into helping bring our home to life. We are very grateful and so happy with the finished result.

Wisdom Homes

Wisdom Homes

4.8  Summary
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Lena Le NSW 2 posts
   Verified

Alison Wibberly was our pre-construction coordinator at Wisdom homes. She is lovely, attentive and quick to respond to our queries and requests. We… Read more

would like to thank Alison for her efforts in getting us to the next phase of our build.

Rebecca Love was our colour and design consultant at Canvas Quarter. She is inconsistent, concise and knowledgeable in all aspects related to interior design. Rebecca goes above and beyond and heloed us negotiate pricing on some selections which we truly appreciate, count yourself lucky if you get Rebecca too!

Rawson Homes

Rawson Homes

4.6  Summary
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Nuosha 2 posts
   Verified

I’m quite happy with the quality of my new home in Caddens NSW, from Rawson Homes, especially I would like to share my experience for settlement with… Read more

the support and help I received from Brad Bull, the Building Site Manager in Caddens.

First of all, Brad supervised the construction carefully in details and time frame. When I received the house, the quality was a satisfactory! Everything felt well finished and up to a high standard of workmanship.

As a homeowner without professional building knowledge, I had many questions both before and after handover. I emailed Brad quite often in the period of time: close to the settlement and even a few weeks after settlement, and he was always patient, explained the things clearly, and willing to help if he can.

What I appreciated most was I can feel that Brad didn’t simply see his job as building houses, but he genuinely understood the excitement, concerns and stresses that come with building and receiving a new home and moving in. He always tried to make things easier from the owner’s perspective, and that made the whole handover and move-in experience much smoother.

Thank you, Brad, for your professionalism and patience. I really appreciate the jobs you did to build my new house and helped make this experience a positive one.

Home Group

Home Group

4.8  Summary
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Amy M
   Verified

From the very beginning, we have not had a good building experience with Home Group. The salesman did his job perfectly — unfortunately, that meant… Read more

telling us whatever was necessary to get us to sign the contract. We were given a timeline that turned out to be very inaccurate, which set the wrong expectations from the outset. The biggest issue throughout the build has been communication. Getting a straight answer has been extremely difficult, and we constantly felt like we had to chase Home Group for updates. Responses were often generic, stock-standard replies rather than actually addressing our specific questions or concerns. We were also told that Home Group has standard company processes, yet our experience was that every client seems to be treated differently. This was particularly frustrating when trying to understand why certain things were being handled the way they were. One of the most disappointing experiences was when Home Group refused to assist our bank with the final inspection before payment was made. Given the amount of money involved in building a home, we found this extremely frustrating and unreasonable. The client portal was also very disappointing. It was rarely updated and provided very little useful information about the actual progress of our build. Fortunately, we lived around the corner from the site, so we were able to see the progress ourselves rather than relying on the portal. To be fair, there were some positives. Construction itself was relatively quick and there were minimal delays overall. The brickwork did take around six weeks when we were expecting approximately 2–4 weeks, but this was being completed by a single bricklayer, so I don't believe he should be blamed for that delay. Ultimately, I would not build with Home Group again. The biggest issue wasn't necessarily the construction itself — it was the ongoing lack of communication, transparency and consistency throughout the process. With so much information and so many customer experiences now available online, builders should understand that clients can see how other customers are being treated. Consistent communication and transparency should be a basic part of the building experience, particularly when customers are making such a significant financial commitment. The house may have been built relatively quickly, but the customer experience left a lot to be desired.

Eight Homes

Eight Homes

4.4  Summary
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Jac P VIC 3 posts
   Verified

The aftercare that has been provided by Chris with maintenance has been beyond phenomenal. We have a few properties that have required some… Read more

maintenance, and since Chris has been on board, the whole experience has been 10/10. Chris is so professional, friendly and very thorough with repairs, and communicates so effectively, going above and beyond to help and resolve anything as soon as possible! It has become a completely different experience and so efficient!

Eden Brae Homes

Eden Brae Homes

4.5  Summary
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June H. NSW
   Verified

Exceptional Site Manager! We couldn't be happier with our experience working with Adrian. From start to finish, his high attention to detail ensured… Read more

that everything ran smoothly and ended up looking immaculate. What truly sets him apart is how approachable and responsive he is—whenever an issue or question came up, he jumped into action immediately. He consistently went above and beyond to look after both the build and us as homeowners, always doing everything within his power to deliver the best possible result. He is a dedicated and highly skilled construction project manager you can trust!

Fairhaven Homes

Fairhaven Homes

4.7  Summary
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Kate 2 posts
   Verified

We have been dealing with Sal at the Oakleigh Display Home as he has been amazing to deal with and helped us with all the changes we have made to our home, highly recommend Fairhaven Homes Show details

B1 Homes

B1 Homes

4.9  Summary
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Jake WA
   Verified

So far our experience with Connor from B1 homes has been great. What we found with Connor was clear, direct and honest communication and that’s all… Read more

we could’ve asked for so far in the process of buying land and building a home. We felt comfortable to tell Connor our financial situation, our goals and where we didn’t want to waste time going back and forth on additions to already daunting costs. Connor too our vision and design and made it possible. We also valued that he took the time to explain all the processes that were up ahead and was available for communication within the day that we needed to contact him.

We are looking forward to the rest of this process with B1 and Connor!

Henley

Henley

4.2  Summary
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Buyer
   Fair Incentive  Verified

I would like to start off by saying Henley seems to be the best volume builder out there. If I had to build again there is a good chance I’d pursue… Read more

them. They had a lot of cool features like an online dashboard to track build progress.

My harsh rating pertains more to my disappointment in what was delivered compared to what I expected.

Office staff were atypically very responsive, specifically my construction project planner.

My build was a slightly different story though, I had 3 changes of site supervisor across the build and come the PCI items such as caulking for the windows were not present, delaying the certificate of occupancy and my settlement.

Another item which I found disappointing was that the electricity connection costs were not covered in the build, despite hearing from others that their builders covered these costs.

To be fair, there’s no legal fault on Henley’s end, it was mentioned in the contract, but I feel like when you’re dealing with a first home owner (a large portion of the customer base) and budgeting is especially relevant, mentioning a $1100+ charge is the transparent thing to do.

I also do not appreciate having to pay hundreds of dollars in response to my private inspectors reports, furthermore, I find it disappointing I even had to consider hiring a private inspector, a builder with a reputation like Henley should not need to have their works audited by a third party.

I will try keep the review relatively short, but the conclusion is that, Henley is probably one of if not the best volume builders, but you should still exercise diligence and take as many precautions as you can.

Firstyle Homes

Firstyle Homes

4.8  Summary
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Georgia & Reece G.
   Verified

We couldn’t recommend Craig from Firstyle Homes Oran Park highly enough! From the very beginning he has been absolutely amazing to deal with and has… Read more

made the whole process feel so easy.

Craig is incredibly knowledgeable, supportive and consistently responsive. No matter how many questions we had, changes we wanted to make or little things we wanted to add, he was always more than happy to help, explain everything clearly and make sure we felt comfortable with every decision.

He has gone above and beyond throughout the entire process, and is such a funny, down to earth person.

He is a huge asset to Firstyle Homes and a big part of why our experience so far has been such a positive one.

We are so happy with the service we have received and cannot wait for our build to officially begin.

Highly recommend Craig to anyone considering building with Firstyle Homes, you will be in the best hands.

A house.

Types of home builders

Project home builders • See all

Project builders (also called volume builders) have a set catalogue of home designs which they use to construct many homes, so they’re suited to those who don’t want to design their own home. These builders usually have display homes you can visit to let you get an idea of what the end result of your home will look and feel like, including the finishes.

Pros
Typically cheaper than custom builders.
Project homes are usually quicker to build than custom built homes.
Can see display homes that show you exactly what the end result will be.
Cons
You’re usually limited to the builder’s fixed range of floorplans, materials, fixtures and finishes.
Project homes can’t always work with or around any unique features of the land you're building on.

Custom home builders • See all

Custom builders are usually smaller companies that construct homes that have been designed specifically for their client. This means they don’t construct as many homes as project builders. While they don’t have display homes, you work with the builder to design your home, choosing the materials, fixtures, plans and finishes in person.

Pros
You have more control over the design of your home, with custom builders offering more or complete flexibility in design.
A custom builder can maximise and work with any unique aspects of your land, such as hills or slopes on your property or views that you want to take advantage of.
Cons
More costly than project builders.
A custom home will take longer to design and construct than a project home.

Prefab & modular home builders • See all

Prefabricated homes is an umbrella term that refers to homes manufactured and constructed off-site and then transported and assembled later. Modular homes and kit homes are two types of prefab homes.

  • Modular homes are prefabricated homes that have been manufactured and constructed off-site and arrive at the property completely assembled.
  • Kit homes are also manufactured and constructed off-site, but arrive at the home disassembled and must be constructed on-site.

Prefab homes differ from traditional houses, which are built on-site over a longer period of time. It’s not the most common choice, but their design allows them to be relocated, even after they’re constructed. They’re particularly sought after by those wanting tiny houses and cabins on their property.

Still stuck on what to choose?

You can read our article on whether to use a project builder or a custom builder for your new home. We go into how to compare the two types of builders, discussing differences in price, flexibility, design options, the time it takes to build, the service you’ll receive and more.

What to consider when choosing a home builder

Licence and insurance

You should check that a builder is licensed, registered and insured. If they don’t have this information publicly available, or if they’re reluctant to show you their credentials, then consider that a red flag.

At the very least, your builder should have public liability insurance and home warranty insurance (known as domestic building insurance in Victoria). You should also check whether the builder is registered with the Housing Industry of Australia or the Master Builders Association of Australia.

You should be able to look at a builder’s licence through relevant overseeing bodies. For example, the NSW Fair Trading website lets you look at the licence of a builder, contractor or tradesperson as well as details of any cancellation or suspension, warnings issued to them, and results of any prosecution against them.

Services

The services a builder offers will largely depend on whether they do project or custom builds. Some builders outsource their work, for example working with independent designers, while others will have an in-house design team.

Experience

Check how long the builder has been in business. While there are many newer building companies around, they may be staffed with experienced builders and technicians who have been in the industry a long time.

You should also see whether they have experience in the type of build you want. If they’ve successfully completed similar projects to yours, particularly in the last few years, then that’s a good sign. Many builders specialise in certain home styles, so it’s worth seeking out one that is likely to understand the design you’re seeking.

Ask for references and examples of past work to get the reassurance you need.

Reputation

A builder with a good reputation can help give you confidence that your build will be completed to a high standard, with minimal hiccups and any issues that arise dealt with quickly.

A good way to gauge the reputation of a builder is to read home builder reviews. Reviewers on ProductReview.com.au have left their feedback on a number of home builders, discussing aspects like customer service, timeliness, the structural integrity of their home, and the transparency of the company they worked with.

You’ll be doing extensive work with a builder, so good communication from the get go is key. A builder that keeps you updated on the progress of the project and can address any issues you have will save you many headaches (and potentially money) in the long run.

Location

It’s a good idea to choose a builder that’s based nearby or has completed many projects in the area you’re building in and is familiar with the location. Non-local builders will likely cost you more to account for things like longer transportation times. Of course, building in a metro area is easier than in outer suburbs or a rural area because materials and labour are closeby.

You can filter home builders by location on ProductReview.com.au, to make it easier to find what you’re looking for. You can also read our article on how to make ProductReview.com.au’s home builder reviews work for you.

Time frame

If you’ve had a home built or a renovation completed, you’d know that most of the time the project takes longer than planned. That’s why it’s important to get the most accurate time frame possible from the builders you’re considering doing business with. Each delay costs you money, usually in paying rent or another mortgage elsewhere until your new home is finished.

Price and budget

Building contracts can be overwhelming. It’s a good idea to first do your research into the type of builders you want, and then get quotes from your shortlist. Review the quotes carefully, considering the scope of the job, materials, labour and other inclusions.

While it’s important to compare prices, remember that the cheapest option isn’t necessarily always the best option, particularly if that means cheaper materials are used or quality workmanship is sacrificed. Also, don’t pay a builder anything without a written contract.