Best price, best service, completely hassle-free – We'd been window-shopping for ovens for 2-3 months before we finally decided to buy. We found the model we liked and went to several stores to find out their best price, but ended up holding off to wait for the price to go down. By chance I found Appliances Online when browsing the internet and found that their price was approx $200 less than the best price we'd gotten in-store.

I was a bit hesitant about buying online, but found that the Appliances Online site was very informative (very detailed specs available), and shopping online also allowed me to quickly cross reference the oven model against user reviews to help me feel confident that it was a good choice. All appliances come with their standard manufacturer's warranty, with the option of purchasing extended warranties.

I was also very happy with their Customer Service support - I called them on Boxing Day before placing my order (they were open!!) and had the pleasure of speaking with a gentleman who gave me sound advice about my order/installation etc. After placing my order I promptly received a follow up call from one of their lovely representatives who gave me detailed information about delivery, and bent over backwards to get my order to me as quickly as possible. A minor hiccup with part of my order (product availability) didn't feel like a big deal because the level of customer service was excellent with clear communication.

In the end we purchased a Westinghouse oven, cooktop and rangehood, and saved approx $800 from full price. Overall I'm completely satisfied with the process, purchase, and would highly recommend Appliances Online to anybody thinking of buying major appliances. Best price, great customer service, very good follow-up Delivery took a bit longer than eastern states