Appliances Online

Very happy with the customer service we received from Appliances Online. We ordered a drier on Saturday afternoon, it was delivered before lunch on Monday and our old drier taken away. The new drier was making a rubbing noise when we used it that night and next day. Took a short video to show the issue and sent it through the the support team just prior to 5pm Wednesday. A replacement drier was delivered prior to lunch the very next next day, no questions asked.

As with all your Appliances, The Sunbeam Toaster is no exception
The prices are always competitive and delivery and free removable of old appliance is exceptional

Easy to use website, stock available and the best price in Melbourne, will continue to shop at Appliances Online, great during COVID too!

My washing machine had failed its seal after 5 months of use. Appliance Online initially referred us to the original manufacturer. However when we didn't get proper support from them, Appliance Online replaced the machine with a new one. I'm quite happy with their service.

As a family of 6, we were finally purchasing our first dryer. I had heard good reports about the Bosch Heat Pump dryer and this was confirmed when I called the support line to just triple check my choice of product. I am so so obsessed with this appliance!!! It's economical to run, doesn't destroy the clothes, offers SO MANY options for drying, and looks so so pretty in our laundry. If I had known that this appliance would have caused so many fights over who does the washing, I would have purchased it years ago!! LOVE IT!

Purchased many items for four houses from them over many years. They have always been very good.

Stove delivered damaged oven, on time on a Thursday. Taken away by install team.

AoL do not inform/contact me, I have to contact them. After much negotiating, delivery organised for next work day, Monday and the install is refunded. Refund received. Their initial offer was next week i.e. the normal scheduled weekly run. They could care less.

No further communication but an amended Invoice.

Following Thursday, my real estate agent reports that my air headed tenants have not informed her that the stove was not delivered on Monday.
However, AoL did not notify me either. ...

Rod and his young partner who delivered my chest freezer were extremely polite and very friendly. Their professionalism was second to none. Can't recommend this Company enough!

First washing Machine delivered leaked immediately we had a new machine within one day now working perfectly the service throughout was outstanding........well done to all involved

I have now bought my second appliance from this company and I have been pleasantly surprised by the excellent customer service. The website is easy to navigate, the choices are huge, and my appliance was delivered quickly. The expert delivery people went out of their way to help me set up everything and took away the old appliance. Such a refreshing change….a company that cares!

ordered a "family hub smart fridge" through applianceonline as they offered free delivery (Harvey Norman wanted to charge $170) and it arrived 2 days after placing my order. The constant communications of expected delivery time was great, was able to choose the delivery day then received a msg morning of delivery then about 30 minutes before they arrived. The delivery guys were extremely polite and friendly and moved the new fridge into its new place very efficiently, even taking it down stairs. Very professional. The fridge is absolutely brilliant. Will be ordering all our stuff through applianceonline from now on after such an easy stress free process.

great service and on top with providing eta times Highly recommend using appliances online to all. Quick and smart service

Excellent price matching.
Product choice amazing.
Very helpful and friendly online staff.
Delivery timing really quick.
Installation was awesome, and convenient.
Will be back again

Received our washing machine the next day from very friendly delivery guys. Very efficient and helpful service. Client services were also really helpful. Thanks you!

So so happy with their price match feature. I provided a link of the same product from another store and they were able to match the price in less than a minute! I was provided with all the necessary steps for me to get the price match! So happy!

Item meets all described features and perfect for needs. Designed to be built in but is definitely able to stand alone. Service from Appliances Online faultless