Eglobal digital cameras suck – Don't Trust eglobaldigitalcameras
February 20, 2013 : eglobal advertise an asus padfone 2 64gb black on their site and accepted order and payment...
February 22, email asking for Identification Document: Copy of valid Driving License/Travel Documents or equivalent identification document to confirm "the order is genuine"!!!
•hello, ever heard of id theft??? ever heard it's illegal and you have no right to ask for such!!!
•hello, I've ordered and paid for the product – could I be more non-genuine?
I also paid $65.50 for express delivery (obviously eglobal have no idea what service means let alone express!!! and perhaps I should charge them the same for lack of???)
5 days after the order you will receive an email stating:
•Thank you for shopping at eGlobaL! We have received and is now processing your order.
•you will be provided with a tracking number once the order has been dispatched from our warehouse. This normally takes within 24 hours.
•There might be occasion that the item(s) you are ordering is/are temporarily out of stock, our staff will approach you for instructions so that we can serve your requirements promptly. (see, they have their escape clause para ready for further delays!!!)
eventually you will receive a the following email:
•We are sorry to tell you that the ASUS Padfone 2 64GB you ordered have just sold out of stock. We would now be assigning your order as a back order while our admin are trying to arrange your item(s) to be restocked within 3 days.
•If you have any concerns about this arrangement, pleases inform us by a return email.
(which they promptly ignore!!! as for the product, I believe they never had any in the first place and this is a scam to get an order and money and then attempt to source the product)
March 7 : after numerous ignored emails I finally receive :
•We do sincerely apologize for the delay, we still have an unconfirmed re-stocking date for your ordered items. It may take up to another 1 week or even longer, which we cannot guarantee you now. Pls help confirm if you would like to purchase another similar model with a different brand, or if you would like to have a refund.
"another week? longer? are you kidding??? purchase another product? a refund? you must be kidding!!! – you give me $900, let me screw you around, and let me offer you something you don't want!!!"
March 13th more excuses and more delays but still no resolution :
•At the moment, we are awaiting for the higher management to come back to us to see if there is any further updates on the 64GB version and also any compensation we can offer.
March 25th and still no response to my email of the 21st to the managing director...
still no product after a month having paid for a product they advertised as in stock and promising express delivery within 3 working days!!!
Don't Trust Eglobal.
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