Do Not Use Flight Centre – The staff are super friendly. Of course they are, they're friendly and overcharging you at the same time. Book with flight centre if you want to pay crazy prices! We discovered it is so much cheaper if you book via the hotels website or via the airlines website. The commission is ridiculous. All they care about is making more mony for themselves, then actually helping you plan a wonderful holiday. We even tried to make adjustments and the fee is $350 for flight changes and $300 for accommdation changes which is fine, But we then discovered that we were booked into some hotels that were Non Refundable and domestic flights that where all Non Refundable. So even if something came up we were always going to lose out. I am so disgusted with flight centre and they're staff. Book with them if you have money that you want to throw around and waste. If not research and do it yourself, It will save you money and make you much happier.I am beyond disappinted Shame on you flight centre, you're a disgrace. The windows are clean from the outside Fake people, crazy prices, expensive, traps!
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Okay so if people are not "saavy" enough to do research then they deserved to be ripped off, because it is a privliege that someone else is helping them. Are your serious? We would of been happy to pay extra for a flexi ticket if it had been offered to us. This experience, including your respone, has shown me that I will never use a travel agent again, especially flight centre! Maybe the next time I see my travel agent I will tell her what a privilege it is to have her.