Quick and No Fuss – April 2015, had a leg infection sprung on me while holidaying in Queensland. Now very recently been slugged a $1,100 bill by the Queensland Ambos, but however, due to some demonstration of incompetence by QLD government, they stuffed up my postal address and given that I never received an account from them, deferred me to the debit collectors. While the debit collectors had also used the incorrect postal address, was by pure luck had a postie who had some brains and sent it to my actual address, and while after some choice words were yelled out while recovering from a case of bill-shock, sourced the bill and paid the debit collectors after complaining in writing that some idiot stuffed my postal address up.
Any who, sent the whole lot to HIF to get the money reimbursed, 5 days later the money is sitting in my bank account. No kicking and screaming, no incorrect address used saga, no filing cabinets worth of documents like other insurance would've (like that travel insurer that I used).
I would strongly recommend HIF to anybody.
- Insurance claim made: Yes
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Hello Andrew, Thank you so much for taking the time to share this review. I hope your leg is all better now, and I'm delighted that we could ease the pain regarding your ambulance claim!
If you ever have membership queries or need assistance in the future please don't hesitate to get in touch. You can contact me any time on social@hif.com.au.
Warm regards,
Nikki Dale (Digital Manager)