Don't go near Origin - ever – I had to go with Origin last year because it was the only supplier in the country town where I was temporarily living and working. At the end of my contract I contacted Origin for a final reading and was told there would be a $100 fee to read the meter and in other fees. Not happy but what do you do? Origin never sent a bill to my forwarding address and I heard nothing until I was pestered by a debt collector. Each time I asked them to tell Origin to send me a bill but Origin never did. Finally I contacted the Energy Ombudsman and it was resolved. Origin had no record of me asking for a final reading and a subsequent tenant was using gas in my name. A friend also got caught by Origin because its accounts manager didn't know that "CR" means credit, and "DR" means debit (she was in credit, but Origin can't tell the difference). She also had to call in the Ombudsman after several months of wrangling. Origin - totally incompetent. Don't even go near them.

Incompetent. Would recommend to someone I hated..