Massive lack of customer care! – Booked 2tickets to singapore with Student flights in auckland, the guy was so keen to sell, he didnt look over my dates which were on my enquiry form and i had written them infront of him, when he booked it all and i signed, i notcied hed got the complete wrong date..wrong month even. he was so busy chatting and telling me his stories, and even told me he couldnt multitask, when i went back to show him the incorrect dates, he actually said,' i wish it was my fault but it was yours!' 'i dont know where we got that date from' -not me!!! it was the travel agent not concentrating basically. and i am going to have to charge you for having to change your dates now! clearly no customer service skills and no bloody brains! i would def reccommend STA they are very helpful and actually have to beat all quotes u find, so cheap and genuinely helpful.

poor service from young staff who just want to have fun!