How to get your money from these guys – We had the same issues as many others in this forum, same excuses about why we hadn't been paid, and promises that that payment would be made next day. As recommended in these reviews we found our car was listed on Manheim We contacted them immediately and advised them that we were in dispute with webuyanycar.com.au as we had not been paid. They were very helpful and not wanting to be caught up in the mess withdrew 'our' car from sale immediately pending resolution. They also went straight to the top of WeBuyAnyCar and had the situation hurried up from their end.
In the meantime, we went to PPSR and lodged a Security Interest against our car. This cost $7.20 and can be done immediately online, but it protects you legally and means that wbac do not have clear title to dispose of your car until you have been paid. We also lodged a Transfer Dispute with VicRoads. Would you believe that we then got paid the next day despite already waiting weeks for our money?!
I would advise anyone using this mob to go straight to PPSR and lodge your security interest as soon as you have done the deal with wbac.
Do not accept any excuses, promises, or 'screenshots' of receipts/proof of payment. Make sure the money is in your account before you remove the PPSR which can also be done on line.
Hope this helps someone.
They don't pay when they say they will, They make up excuses as to why they haven't paid, they don't return calls.
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When I submitted my review I included the website address for PPSR, but the moderators have removed it for some reason. It is a government body so it is ppsr.gov.au . Put it in straight away!! Worth the $7.20. If the website is removed from this comment, just google ppsr and look for the one that is .gov.au !!!!