Best NRMA Insurance Caravan Insurance in Tasmania Hobart

NRMA used to be one of the great Australian companies. Now it’s is just another poorly run price gouging company with a callous disinterest in its… Read more

customers. It and Qantas feed from the same trough. We got a quote for a new caravan and provided all the required information. At the time we got the quote we were told, and understood, that it was an ‘indicative’ quote and that there would be a ‘slight’ change in the premium. On the morning of picking up the van we rang the NRMA and said we would like to take out the policy. NRMA then said that the cost of the policy was $400 / 14% more than the quote. We said that is a big jump from the quoted price and it was much more than a ‘slight’ change. NRMA shrugged its corporate shoulders. We then lodged a formal complaint and were told ‘[Name Removed]’ would contact us. He never did, so we rang and asked to speak to him. We were then told that [Name Removed] had finalised and closed our complaint and he had no need to speak with us. [Name Removed] has the easiest job in the NRMA because he never needs to talk to anyone, or actually address their concerns.