Insurance

excellent process to insure using kms driven per yr a great concept other insurers dont do this

Teachers Health has been helping me since the 80s with my health and I’m very happy with them.

Our fridge stopped working A claim was put in to fix it Was approved

Outstanding customer service. I dealt with Kat, she was very helpful. I spoke with her twice, she returned my phone call on time and helped me to sort my insurance cover. Thank you

We were fortunate that we did not have to claim on our insurance but having researched, as we both were 80 and had pre existing conditions, we felt confident in our trip to Vanuatu. Price was very competitive.

I was very pleased with the gentleman that assisted me, unfortunately I did not get his name. Although I found him to speak clearly, and slowly, when… Read more

asking me questions. Checked with me to make sure I understood all the relevant information as he read it to me. Explained any queries that I did have and made it easy to understand. I found this experience very pleasant. Thank you

Very friendly and extremely easy to work with explaining everything as we went through the details

Fast & easy insurance. Used in the past so easy decision this trip

Very simple to understand and easy to navigate the individual specifications needed

Absolutely Fantastic service. The vet was shocked at how much we were able to claim. Our beautiful rescue cat "Luna" required emergency care. The… Read more

bill came to $230.20 and we only had to pay $23.01 out of pocket. From the initial contact and signing up with Bow Wow all the way through to claiming at vet's has been a positive and seamless process. Highly recommend and happy to give 10/10 rating.

Nice company to deal with. Application from is direct and easy

I found the process easy and the price was the most competitive. I had checked out another 2 insurance companies for quotes and 1Cover had the best… Read more

price. I have used the company before to get cover though thankfully I did not need to use the insurance

Very helpful consultant when I tried to amend the dates of cover

Spoke to Sam and he was very helpful and made everything so easy to understand. When I didn’t he re explained it all again so I would. I joined AIA straight away. Thanks Sam

We have PIA for three years now for our frenchie. Unfortunately our boy recently had IVDD and seizures and lots of vet visits and diagnostic… Read more

procedures. We had good coverage by PIA, and it definitely helped us a lot to have our boy treated well. Highly recommend for Frenchies.

They paid out no questions, that's a measure. I got a comprehensive plan, which included war zone countries (Israel, Myanmar), understanding it only… Read more

covered non conflict injuries. There are not many companies that do so, so the extra cost was acceptable.

We were travelling from Iceland to Greenland when the plane aborted due to technical issues.

The claim was for a connecting ferry in Greenland, and the transfer to it (via a small boat). Total claim was $2634.10.

It was paid out in full, no questions asked. The payment was timely, being only 2 weeks post the claim. I had paid $2000 insurance for a 3 month trip.

Cannot but be happy.

Very efficient and informative in easy understanding language. Ashleigh was very helpful and thorough. So I have signed up immediately for life and funeral insurances.

Some people like the whole "personal touch" of a salesperson calling back and asking the same old questions that to already answered in the online… Read more

quote form. I'm not that person. I found the whole experience unnecessary, intrusive and a bit overwhelming. With other companies, it took me 5 mins to get a quote. With Youi it 5 mins online and then a 20min callback only to be given a quote that was almost twice as much for the cheapest that I had already got for comparable cover. Then there's the whole "hard sell" by trying to convince you to sign up there and then whilst I was still in the process of shopping around. To be clear, the sales lady (Mandy) was lovely and very thorough but just the whole lengthy process put me off.

The service and support we received was absolutely amazing. The girls I dealt with were patient, caring, efficient, supportive, professional and really cared about us and our puppy’s injury. I can’t praise them or thank them enough.

I had a great experience with Integrity Extended Warranties. The water pump on my 2019 Skoda Superb needed to be replaced, and I submitted a warranty… Read more

claim. The team accepted the claim and covered the repair costs without any hassle.

The entire process was smooth, straightforward and stress-free. The customer service team was extremely friendly, helpful and professional throughout.

It's reassuring to have a warranty provider that actually delivers when you need them. Very happy with the experience and would definitely recommend Integrity Extended Warranties

Easy Web site to use, everything was very straight forward.

A good website clear and simple to use. It would be better if one can delete expired details in payment details.

I cannot thank Knose Pet Insurance enough for their incredible support during one of the most stressful weeks of my life. My dog, Bobby, was suddenly… Read more

diagnosed with Immune-Mediated Thrombocytopenia (IMTP) and required urgent specialist emergency care and hospitalisation. Facing an unexpected $5,000 vet bill on top of worrying about Bobby’s health was a massive financial and emotional burden. However, from the moment I reached out to Knose, their team responded quickly and with genuine care. Within just three days, all of my claims were assessed and reimbursed. Knowing the financial side was taken care of so swiftly lifted a huge weight off my shoulders and allowed me to focus completely on nursing Bobby back to health. He is now recovering well at home, and I am truly grateful to Knose for being there when we needed them most. Highly recommend!

Purchased passport card due to cost and coverage and ease of medical payments if needed.

I have never had to claim. this is more about admin. I wanted to extend, but that happened on a Saturday. they dont answer the phones on the… Read more

weekends. I guess their medical emergency line would be different, but I dont know. I logged in to extend online, and it said, sorry this function is temporarily out of function, I called, but no one working weekends. Pretty poor form for a travel company. on this alone, im never using again. why would I? get a company that cares enough to have someone available to fix stuff on the weekend, or to have their website up and running, or even have one of those question things on the website that is attended by a human that can help.

Jaren was very friendly, helpful and efficient in his service today. He has made the whole process easy and understanadable. Thank you.

Lisa was kind to explain the Phoenix offering and process clearly for us.

Queensland Country Health Fund is excellent value. They have a very friendly team who offer exceptional customer service!

The lady I spoke to was very helpful and friendly at the same time. She was very patient in ascertaining my request and took the time to walk me through the website. At no time did I feel rushed, which was very much appreciated.

I raised a question on your help centre about your cover (8182330), followed up a week later and still haven't heard anything. Can you answer the… Read more

following? I’m renting a Mitsubishi Outlander from Pacific Car Rental in British Columbia, Canada. The rental company states that without CDW I am fully responsible for damage to the rental vehicle.

Does your policy reimburse the full amount I am legally liable to pay for damage to the rental vehicle, including total loss, or is cover limited to a specific excess amount? Are loss-of-use and administrative fees also covered?