Best Mini SUVs / 4WDs

Based on 8 reviews
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Since 2017
Price
$42,000 to $60,000
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Mini Countryman

Mini Countryman

2.9  
 Summary
  • Starting Price $42,200 to $59,900
  • TransmissionAutomatic, Manual and Dual-Clutch (DCT)
  • Drive TypeFront Wheel Drive (FWD) and All Wheel Drive (AWD)
  • Fuel Type Petrol, Diesel, Electric (BEV) and Hybrid (HEV)
Rohit WA 5 posts
   Verified

My Thoughts on MINI Connected INFOTAINMENT - 2024 MINI COOPER – I purchased the 2024 Mini Cooper Countryman in June this year, and while I’m overall happy with the car's performance and design, I’ve encountered a… Read more

frustrating issue with the MINI entertainment system that I believe other potential buyers should be aware of.

One of the key attractions for me was the wireless Apple CarPlay feature, which works flawlessly. I can easily connect my phone wirelessly and use Apple CarPlay within the Mini’s infotainment system. However, the problem arises when trying to use MINI’s own apps through the “MINI Connected” service. Here’s the catch: If I try to download and install an app from the MINI App Store within the Mini’s infotainment system (just like using Apple CarPlay), it won’t work unless I subscribe to “MINI Connected” for $9.99 per month.

To clarify, I have a car I’ve paid for, with a built-in infotainment system, but I can only access and use the apps from the MINI App Store if I commit to paying a monthly fee for MINI Connected. This feels limiting, especially when I can’t simply use apps from the Apple App Store within the infotainment system. The system seems deliberately designed to push users into subscribing to MINI Connected, which is frustrating.

I understand car companies charging for certain premium features like map updates or using proprietary assistants (e.g., MINI’s version of Siri), but this is different. I believe I should be able to download and use basic apps on the infotainment system, utilizing my own mobile data or internet if needed. Instead, I feel locked out of accessing the apps from MINI’s store unless I pay for their subscription service.

It gives the impression that the whole entertainment system is designed not for user convenience, but as a cash grab—charging for basic functionality that should be included. In my opinion, this feels like a form of “daylight robbery.” For those considering the 2024 Mini Cooper Countryman, be aware of these additional costs if you want to use more than just Apple CarPlay in the infotainment system. This is something MINI should rethink for future models or provide more transparency about upfront.

Note: I’m definitely considering raising this issue with the relevant government body or ombudsman