Should have purchased the most expensive 2019 model with more reliable 1TB Fusion drive
Up until recently we have had good experiences with Apple - over 12 years, including purchase of an iMac (2011) and later an iPad, both with Apple Care protection. In July 2019 we decided to upgrade to the mid range Apple IMac Retina 4K 21.5 inch model. The new computer had a 1TB hard drive, and had 2 problems namely (a) being extremely slow with multiple apps open and (b) having an intermittent fault where it was impossible to wake the machine from sleep mode. We never had any similar problems with our 2011 IMac (which ran like a dream).
O...n the recommendation of the authorised repairer, we had the 1TB hard drive replaced with a solid state drive at a cost of over $400. The IMac is now working well as it should with the new solid state internal drive. Despite having paid for Apple Care protection and the machine being only 2 months old, Apple refused to consider the computer's issues as significant or to meet the cost of any repair. Understandably our view of Apple is now less favourable. With hindsight, we should have purchased the most expensive 2019 model which has the more reliable Fusion drive ($300 extra) or considered buying another company's desktop computer with a solid state internal drive. Lesson learnt!
Having only used windows based operating systems based computers I can see why Apple is better. Everything just works. The clarity of the 4k screen, the tactile perfection of the keyboard and smart mouse and the all in one system design with no clunky noises and fan noises coming from the box unlike a PC, make this worth paying the extra dollars. Security is also better on a mac with less viruses and compromises than a PC. Ironically you can run Windows on a mac through bootcamp and is more stable than on a PC. So for all you gamers out th...ere, yes, you can still run your games on a mac, but through Apple Mac bootcamp on a windows dual boot partition. However, a caveat, serious gamers would need the iMac pro with the Xeon processor (a stella CPU that is found in Servers), but serious gamers won't buy a Mac anyway because for the same price of a Pro, they could build a PC system for half of what a Mac costs with their own fancy GPU setup.
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