Aprons Down Under
8 reviews
Do not buy from this CONpany – I received the same terrible treatment from this con man. No response. No product. Worse still, when they email the invoice it shows your full credit card, expiry date and 3 digit ccv. SO insecure and inappropriate.
Worst service ever!!!!!!! – Rudest man I have ever encountered. Not only have I still not received my order after 3 weeks, to try and get my money back is a battle in it self. Stay clear!!!! Wish I would have read the reviews before I ordered from him!!!!!
Rudest and most abusive customer service I have ever dealt with!!! – I ordered some children's aprons and when I got them, half of them were not the material that was advertised (100% cotton rather than poly cotton) and they were also completely different sizes. I would have accepted 1-2cm difference but I am talking 5-6cm and then one lot the whole next size up for 5-8yr olds rather than 2-4 year olds. Rang the… Read more
company and spoke to [name removed] who immediately became rude and abusive and would not accept what I was telling him and just kept telling me I was wrong. I then sent in photos as proof of the tags saying 100% cotton with his website, name and mobile number on it and the size differences but got no reply. Tried ringing again and immediately got abused over the phone saying he would not talk to me it had to go through email and then he hung up on me. We are not talking about a lot of money and at no time did I request a refund, I simply wanted a replacement to get what I ordered. This is the most unreasonable, abusive, arrogant and unprofessional man in business that I have ever dealt with. I cannot understand how he thinks he can trade like this and how he is still in business. My advice to anyone is don't go anywhere near the business and I hope karma comes round one day!!!!! I'm calling consumer affairs and vcat about this man and I encourage anyone else who has had a similar experience to do the same so other people don't get caught out.
Worst company ever! I – I have absolutely no idea how Aprons Down Under are still in business! I made a purchase from New Zealand - the website had New Zealand listed as a possible country for delivery, calculated delivery cost and took payment, easy. I today received a refund and abusive message from the owner stating that they don't ship to NZ, and it's not my right to… Read more
think I can just calculate the shipping costs....!!!
Totally unreasonable and unprofessional - don't even bother!
Terrible customer service – Wish I had read this before I purchased from the site. The site said it would arrive in 2-3 days took more and so we missed the event that we needed the aprons for. When we requested to return them, he became abusive and hung up more than once. Claims he never received our emails. Totally rude and terrible business dealings. DO NOT BUY FROM HERE.
Shocking service, terrible aprons – Amazing this one man band is still in business .Aprons Down Under is one of the worst and shocking arrogant peasants i have dealt with .No idea how is still in business . I am still waiting for replacement aprons .Cheap buy is expensive buy .Fair Trading is knocking on your door
Poor customer service – I was sent the wrong item. I didn't realise until I opened the packaging and threw it away. It was used once, I wore it for an hour. I rang to inform them that I was sent the incorrect item. I actually only rang to inform and would have been happy with an apology. The man became abusive, told me off, said he wasn't going to give me a new apron (I… Read more
didn't ask for one), also said he didn't care for Australian Consumer law and hung up on me - twice. Do not buy from this company, the customer service is disgraceful and the item took two weeks to arrive.
Poor customer service
Worst Customer Service Experience Ever! – Slow Service Appalling customer service received - told I picked a bad time to order as they were moving warehouse. Shockingly rude non service provided by Michael - he swore and put the phone down on me when I was being perfectly civil and actually had been wanting to order more items. Kids apron and hat set colours do not match. Kids hats… Read more
are supposed to be one size fits all - child cried when trying on - size would fit infant and possibly toddler but definitely not any older.
If you do choose to purchase ensure you pay $10 extra for the express delivery service. Aprons are okay Worst customer service ever experienced
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