They've cheapened the product
Stupid move Arnott's. After using Cruskits for years I'm going to have to find another way to serve what the family calls "munchies." Instead of simply increasing the price (which I'd have been more than willing to wear) you've made each Cruskit smaller. Thanks to that stupid move the Cruskits tend to break easily so I can no longer rely on them for the purpose they were originally designed for. So for the sake of saving a few cents per package you've made the product impractical to use and lost a customer. Did you really think customers wouldn't notice?
Purchased in October 2019.
I opened a new box of Cruskits today, and they are noticeably smaller. Again, based upon the comments below. It’s an unsurprising trend, but it appears to be a standard approach by Arnotts in particular. What gives?
I don’t mind the change, it’s the sneakiness that annoys. There is nothing on the pack that indicates anything other than they are “original.”
Purchased in September 2019.
Not Happy !!!
When I purchased arnotts rye cruskits today, I was really disappointed to find that they are considerably smaller and the texture and taste seem to not be up to their usual standard. I have tried to be loyal to brands I like but I will be checking out the Coles alternative which is not my usual practice...
Purchased in February 2019 at Blacktown .
No More Cruskits for me !!
These latest Cruskits are bloody awful. I first noticed the Rye ones I used to like are paler in colour. Then I saw that they weren't as wide as before. Looks like I'll be looking to buy an alternative once these are gone. Sooner the better as far as I'm concerned !! Well Done again Arnotts !!
What have you done Mr Arnott
Like so many comments before me I’m very disappointed. There are a lot of comments about the size (smaller yet still same weight on packaging). As a long time eater of this product I have to inform you that although yes the biscuits are smaller they are slightly heavier than the original hence the same weight per box.
What use to be light and have a distinctive flavour is now hard, crunchy with little or no flavour.
Well I’m sorry Mr Arnott but like many other people here you have lost my support.
Shame Shame Shame
Within use by date and stale
I purchase 2 boxes of these every week. My last purchase, both boxes were used by late October 2018 (not a long shelf date really but within the date timeframe). Both boxes were sealed properly, and box packets were stale. I called my local woolies supermarket to inform the manager of this. I was told that these boxes would be pulled from the shelf and to come in and grab another box. Aweek later I went back to my local store, and the same boxes with same use by date were there. I did not worry about swapping my stale ones for more stale ones. ...I did however speak to a stock filler who quickly took the boxes off the shelf. I really don't think this is good enough. The manager should have acted on my call and why are they selling a popular line of gricery item so close to the use by date? I'm not very happy.
Arnott's cruskits? No, thank you.
I have been eating Arnott's Cruskits for years now. I usually purchase "Cruskits rice" for my breakfast. First I noticed that the size began changing. Then, I noticed that the box began having less biscuits, although the package still says that it weights 125g. It used to have 21 biscuits. Sometime ago I started counting 20. Today I opened the last one I bought from Woolworths Indooroopilly with 19. Individually, I know it is not much, but two biscuits lost in each box should have an impact in the total weight. However, the box still says that they bring the same amount. You are not selling what you are saying on your box. The price hasn't changed but the product gets smaller. This is a blatant rip off!
Very Disappointed with the Change
I have been eating Arnott's Cruskits for years now and the change in size was obvious and disheartening. I took a photo of a larger one bought previously against the new and will be letting Arnott's know of my disappointment. They are still the same price by the way though we are now getting a different and inferior product. Another example of putting money, dare I say greed before customer satisfaction. Also the taste and texture has changed. Not a good move Arnott's!!
ashes to ashes and dust to dust
So Arnotts have done it yet again. The latest packaging for Cruskits looks the same and the weight is supposedly the same, but check the size of the biscuit....its even smaller than before. Still 21 in a box but the size is a smidgen smaller, very clever on their part. Once upon a time you could place a square of processed cheese on a cruskit and it would take 1 and 1/2 slices to cover it. Now, one slice does the job. Oh and whatever you do DONT open the carton from the wrong end, there is a warning "open other end". Stupid people Arnotts, and I have name this review ashes to ashes dust to dust cos thats what Cruskits are, DUST.
If it ain't broke don't fix it
Why change something that consumers obviously enjoy? Smaller. Less taste. Definitely a different recipe. Not a fan any more. First Shapes. Now cruskits. Who is in charge of deciding these things? They are just awful now and smaller, meaning increased price by stealth.
Questions & Answers
Why! Prices go up everyone understands that, it’s a sneaky ploy, I wouldn’t care about paying a little extra, but this is trickery
I thought Arnotts were better than that
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