As so many people have already pointed out, they ARE waaaay smaller. I now transfer the whole packet to the same plastic container that previously couldn't quite fit them all. They also seem to have a less substance, a coarser texture, and have lost what made them unique..
Dear Arnotts, I know you need to make a profit, but don't do it by deception. People don't like the wool being pulled over their eyes, and will move away from Cruskits on principle, as I already have. A shame, because I used to LOVE Cruskits.
I am so sick of feeling like I’m being ripped off.....this is just another example.
So sad, I used to enjoy these with my family. I bought them again today (remembering good old times) and was shocked.... so much smaller and taste like ... dry ... so dry and flaky in a bad way. Just like so many other commercial items; companies are reducing sizes / portions. my local Chinese takeaway now doesn’t even fill each plastic tub (half full!), my local pub has reduced the size of its wine glasses (but same cheap wine!). (Before Covid). And I am not even a big portion person, I’m a size 8. Just seems every time I order food or buy it...ems from supermarkets or restaurants the sizes keep shrinking and I’m left feeling like everyone is trying to take money off me. Feeling very disappointed. We consumers are not stupid. I will not buy this product ever again. (This is also my first product review ... I was just feeling so ripped off , so many times, and so fed up with it, I had to post something)
Purchased in May 2020.
What are you thinking
Corn cruskits are now tooooo bad to give any star rating. Smaller and already stale when opening the box. I am gluten intolerant, so the RICE cruskits were great. In this day and age, you take your best cruskits off the market.
Purchased in February 2020 for A$3.00.
They've cheapened the product
Stupid move Arnott's. After using Cruskits for years I'm going to have to find another way to serve what the family calls "munchies." Instead of simply increasing the price (which I'd have been more than willing to wear) you've made each Cruskit smaller. Thanks to that stupid move the Cruskits tend to break easily so I can no longer rely on them for the purpose they were originally designed for. So for the sake of saving a few cents per package you've made the product impractical to use and lost a customer. Did you really think customers wouldn't notice?
Purchased in October 2019.
I opened a new box of Cruskits today, and they are noticeably smaller. Again, based upon the comments below. It’s an unsurprising trend, but it appears to be a standard approach by Arnotts in particular. What gives?
I don’t mind the change, it’s the sneakiness that annoys. There is nothing on the pack that indicates anything other than they are “original.”
Purchased in September 2019.
What has happened to Corn Cruskits?
Not only are they smaller...but more compressed, resulting in chalky texture and bland flavour. Very disappointed as this is an item we bought weekly.....will seek out an alternative now. What is the reason for the change?
Purchased in April 2019.
Not Happy !!!
When I purchased arnotts rye cruskits today, I was really disappointed to find that they are considerably smaller and the texture and taste seem to not be up to their usual standard. I have tried to be loyal to brands I like but I will be checking out the Coles alternative which is not my usual practice...
Purchased in February 2019 at Blacktown .
No More Cruskits for me !!
These latest Cruskits are bloody awful. I first noticed the Rye ones I used to like are paler in colour. Then I saw that they weren't as wide as before. Looks like I'll be looking to buy an alternative once these are gone. Sooner the better as far as I'm concerned !! Well Done again Arnotts !!
What have you done Mr Arnott
Like so many comments before me I’m very disappointed. There are a lot of comments about the size (smaller yet still same weight on packaging). As a long time eater of this product I have to inform you that although yes the biscuits are smaller they are slightly heavier than the original hence the same weight per box.
What use to be light and have a distinctive flavour is now hard, crunchy with little or no flavour.
Well I’m sorry Mr Arnott but like many other people here you have lost my support.
Shame Shame Shame
Within use by date and stale
I purchase 2 boxes of these every week. My last purchase, both boxes were used by late October 2018 (not a long shelf date really but within the date timeframe). Both boxes were sealed properly, and box packets were stale. I called my local woolies supermarket to inform the manager of this. I was told that these boxes would be pulled from the shelf and to come in and grab another box. Aweek later I went back to my local store, and the same boxes with same use by date were there. I did not worry about swapping my stale ones for more stale ones. ...I did however speak to a stock filler who quickly took the boxes off the shelf. I really don't think this is good enough. The manager should have acted on my call and why are they selling a popular line of gricery item so close to the use by date? I'm not very happy.
Arnott's cruskits? No, thank you.
I have been eating Arnott's Cruskits for years now. I usually purchase "Cruskits rice" for my breakfast. First I noticed that the size began changing. Then, I noticed that the box began having less biscuits, although the package still says that it weights 125g. It used to have 21 biscuits. Sometime ago I started counting 20. Today I opened the last one I bought from Woolworths Indooroopilly with 19. Individually, I know it is not much, but two biscuits lost in each box should have an impact in the total weight. However, the box still says that they bring the same amount. You are not selling what you are saying on your box. The price hasn't changed but the product gets smaller. This is a blatant rip off!
Very Disappointed with the Change
I have been eating Arnott's Cruskits for years now and the change in size was obvious and disheartening. I took a photo of a larger one bought previously against the new and will be letting Arnott's know of my disappointment. They are still the same price by the way though we are now getting a different and inferior product. Another example of putting money, dare I say greed before customer satisfaction. Also the taste and texture has changed. Not a good move Arnott's!!
Questions & Answers
Why! Prices go up everyone understands that, it’s a sneaky ploy, I wouldn’t care about paying a little extra, but this is trickery
I thought Arnotts were better than that
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