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Australian Lending Centre
4.1 from 16 reviews · View Statistics

Reviews

4.1

16 reviews
  • Transparency
    3.5 (10)
  • Customer Service
    3.8 (6)
  • Loan TypeVariable Rate (2)
  • Application Process
    3.0 (3)
  • Timeliness
    3.3 (3)
  • Loan Term1 years
  • Loan used for
  • Online Tools
    5.0 (1)
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thank you

published

pointed me in the right direction. gave me advise and was very helpful. fast service great customer service. Nothing was too hard and felt like i was in capable hands that actually wanted to help

Incentivised ReviewNo
Sarah

SarahNew South Wales

They genuinely care

published

They tried very hard to assist me, even will contact me in a few weeks to discuss a new product with me, they haven't left me in the lurch, seemed to really care about my situation

Transparency
Incentivised ReviewNo

Perfect, five stars!

published

I called in and explained my situation, very quickly I had good help and explained my options to choose from.
Isabella was very caring and helpful ! Thank you so much - Isabella!

Incentivised ReviewNo
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nakita m.

nakita m.Metropolitan Adelaide, SA

This is pert

published

Good device and I am very impressed on ur loan service and I would not have gone any where else to apply and now I didn’t have any internet isssyea

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
1 comment
Australian Lending Centre
Chris R.Australian Lending Centre

Thanks very much for your review Nakita :)

The reviewer stated that an incentive was offered for this review

Wonderful

published

Kathleen was amazing and so helpful explaining the whole process to me and really took the time to listen and answer any questions I had. I would most definitely recommend

Transparency
Customer Service
Incentivised ReviewNo
1 comment
Australian Lending Centre
Chris R.Australian Lending Centre

Wow, thanks for such a lovely review! Your feedback is greatly appreciated and we are happy to have helped :)

happybutnothappy

happybutnothappyNorth Queensland, QLD

Goodhelp

published

Scotty was really helpful, although i was forwarded onto apply all over again with another lending service??
I thought it would be a quick/ short process, and a fast approval but not so??
Good customer service but not the outcome i expected.
Thankyou Scotty for your help!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
See all answers
1 comment
Australian Lending Centre
Chris R.Australian Lending Centre
Carmen J.

Carmen J.Sydney Surrounds, NSW

It has genuinely changed my life for the better!

published

Kathleen is amazing! She is my go to for my property and investment prospects always and the first person I call. I don’t go anywhere else. They have looked after from the first day I called.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forInvestment Property
See all answers
1 comment
Australian Lending Centre
Chris R.Australian Lending Centre

Thank you for your kind feedback, Carmen! We will pass on the message to Kat and we look forward to being of help again in the future if you need it.

Lovely staff

published

Staff were really kind and eager to help. Talking about money can be tricky and uncomfortable, so it was really lovely to be met with such compassion and understanding. Thank you!

Transparency
Incentivised ReviewNo
1 comment
Australian Lending Centre
Chris R.Australian Lending Centre

Thank you for your review, Kate. We really appreciate it and are glad to have helped!

Aden

Aden

  • 2 reviews
  • 1 like

Great service, going above

published

Dealing with Isabella is great! She is going above and beyond with my cases and getting things sorted! Great service, fast service and attentive. Really helpful in terms of what can be done etc.

Incentivised ReviewNo
1 comment
Australian Lending Centre
Chris R.Australian Lending Centre

Thanks for this fantastic review Aden! We will pass these kind words onto Isabella :)

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Viv

VivSydney, NSW

Great

published

answer all my questions about the loan and found the best one to look at. Isabella was very helpful with everything and she well explained me about the loan and was happy with it

Transparency
Customer Service
Incentivised ReviewNo
1 comment
Australian Lending Centre
Chris R.Australian Lending Centre

Thank you very much for this kind review, Viv. It was our pleasure to help you and we wish you all the best for the future!

MissDefy

MissDefySydney, NSW

  • 5 reviews
  • 1 like

Was really helpful

published

I was able to merge all my credit cards into one loan to make it easier to pay off. I didn't have to watch my debits every week to make sure I had enough money in my account.

Transparency
Incentivised ReviewNo
1 comment
Australian Lending Centre
Chris R.Australian Lending Centre

Thank MissDefy, so happy we were able to put you in a better financial situation.

Just bad

published

Received a call back for a loan enquiry, the operator spoke way too fast as if it was just another call to meet their quota. Referd to another lending site to answer the same questions again. You must have property or don't bother.

Transparency
Incentivised ReviewNo
1 comment
Australian Lending Centre
Chris R.Australian Lending Centre

Services advertised but dont exsist

published

Site states Startups apply. This is untrue as a need to make revenue before any assistance! Once again exploiting the Australian guidelines and Australian consumers. Australians need to provided with clear business services and not addicting unrelated services to sites.

Transparency
Customer Service
Incentivised ReviewNo
1 comment
Australian Lending Centre
Chris R.Australian Lending Centre
Chris C.

Chris C.Melbourne

  • 2 reviews

Terrible communication

published
1 comment
Australian Lending Centre
Chris R.Australian Lending Centre
Jack L.

Jack L.Sydney

Saved my life!

published

I was in such a tight spot. I tried the banks for a personal loan and they all rejected me because I didn't have a credit history to my name because I just started working and paying bills with my name on them. But the team at Australian Lending Centre took me on and helped me throughout the entire process. If not for them, I don't know where I'd be right now. Highly recommended!

1 comment
Australian Lending Centre
Chris R.Australian Lending Centre

Hi Jack, so glad we were able to help you! Good luck in the future.

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M.Fennell

M.FennellSydney

Life savers

published

I was on a financial mess, me and my partner were fighting all the time for money issues, the people in ALC help me a lot and make life so much easier and more important my life style and relationship improved a ton. Is incredible what you can achieve with a bit of help an support. Thank you so much guys
They were very clear and helpful

1 comment
Australian Lending Centre
Chris R.Australian Lending Centre

Hi M.Fennell, This always makes us happy when we are able to give a customer what they need to improve their financial wellbeing.

Questions & Answers

nakita m.

nakita m.asked

Australian Lending Centre Personal Loans

Where’s my money

1 answer
Australian Lending Centre
Chris R.Australian Lending Centre

Hi Nakita, after submitting an enquiry, our team will review your circumstances before finding a solution best suited to you. Our finance experts always aim to respond as quickly as possible so you can expect to receive a call shortly if you qualify. We always try to help our customers ourselves. However, if we do not have a loan product available for you at this time then we will try to find a loan partner better suited to help with your situation. If you do have any questions then feel free to call us on 1300 138 188 and we will be able to assist you as best we can.

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Details

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CategoryFinance and Debt Consolidation ServicesFinance and Short Term LoansFinance and Business LoansFinance and Personal Loans
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