Bali Pools
Verified9 reviews
- See all
Fabulous team – Daryl, Brad, Maria and the entire crew! From start to finish, nothing was ever too much trouble. Instead of presenting problems (which we encountered with other pool builders), this team consistently offered solutions. We had a challenging situation with an existing large, older pool that simply didn’t suit our needs anymore — it… Read more
was too big and limited our entertaining space. The solution? A brand new pool built within the existing one. Brilliant thinking and perfectly executed.
The Bali Pools–recommended trades were all efficient, professional and a pleasure to deal with. The workflow was seamless, with everyone clearly working together, schedules planned well ahead and enough flexibility to keep everything moving smoothly.
Most impressive was that the project stayed on track and was completed much faster than expected, without compromising on quality. An outstanding experience all round — I wouldn’t hesitate to recommend this team to anyone considering a pool build or renovation.
Daryl built my family a pool a few years ago and did an amazing job. It has been an awesome asset to the house and the kids have loved it. His after service has been first class. Daryl is always happy to get on the phone and help you with any questions or advice you need. Thank you to Maria as well for the quality of service you provide to your customers. Regards Ben
Stay away from Bali Pools – They under quote and then sting you with lots of "unforeseen" variations.. strongly recommend anyone who unfortunately come across these grubs to take them to QCAT.
The team are great – Honestly, words cannot describe how great my experience with Babli pools has been. From Maria in the office, to Rodney who did our quote, and Brad - your attentiveness to our needs throught construction was great. Love the pool and I am looking forward to enjoying it this summer. Couldn't be more happier!
Stay Away from Bali Pools! – Under quote and sting you for variations. Never use this company, do yourself a favour! Rad the reviews with 1 star, he’s done this to so many other customers, most don’t review sadly
Thank you – I can't express how happy I have been with Bali Pools and their flexibility and changes to the plan - AND tiles. The tiles are such a hard choice, but Bali Pools were very patient. My pool looks fabulous and they have done a great job in meeting my changes to give me exactly what I wanted. Very happy. Show details
Pool Buyers Beware – Want A New Pool , Do Not Go Here ….. Buyer Beware . Please share . Bali Pools Pty Ltd , situated in Burleigh Heads . The worst company I have ever dealt with . Unscrupulous dishonest and potentially criminal. I signed a contract at the beginning of May 2021 with a guarantee of finishing by Christmas in time for a long awaited family gathering… Read more
. By November after trying to contact the snake oil salesman , [Name Removed] “the hoax “ [Name Removed] who was completely uncontactable once the signing was completed , [Name Removed] “ passive aggressive “ office manager advised the pool would not even be considered until mid February 2022 at the earliest due to Covid ( the new way out ) and offering us the option of looking for another contractor as they could not meet their deadline . We took them up on this offer and as a result were ripped off for thousands of dollars as they refused to refund our deposit, charged sales commission , a % of the builders margin and fees for certifications permits etc some of which had already been refunded by the organisations involved , all for nothing , not even a hole in the ground . I guess this would have been fair enough if we had of broken the contract we signed, sadly they did and we pay the price . On a happier note , we found a reputable builder in November and we have a pool shell up and ready for completion in about a month once the concrete has cured . There are honest trades people available , unfortunately Bali Pools isn’t amongst that group . If you multiply the amount fraudulently taken for doing nothing by the amount of suckers you can get signed up it’s not a bad little earner . See you in court ……….
- +17
Let the photos be the proof of what you get. Bali pools and Cozy Pools are the same owner – Well it all started badly, then got worse. The supervisor never showed up on the first day, the day they were to start, not even a message or phone call until 6 hours later to say they will start in another two days. The excavation took twice as long as it should have. They had the digger serviced onsite, the bobcat driver kept stopping for phone… Read more
calls causing the digger to stop because the soil pile was to high and expected me to keep paying per hour whilst it all happened. I queried some of this with the supervisor to no avail. The excavation was not to specifications. (Not deep enough) The concrete pouring was the only trade that went well. The tiling of the coping, well let the pictures do the talking, with uneven and poorly selected tiles. I made them come back to fix one tile around the skimmer box 5 times and was still not happy, 4:other told needed replacing as well. The pebble lining feels rough and sharp underfoot and I'm not impressed at all The plumber has to come back because he connected the pressure pipe to the standard overflow and the overflow to the pressure piping. Now I have staining around the return pipes 2 days after filling it with water and they won't respond. The skip bin is still out the front and even though thier trades over filled it, they are telling me I have to get rid of the rubbish to bring it back to level before they will pick it up and they will charge me for the second attempt at pick up I have never gone through such a poor experience in all my 47 years dealing with people or companies. If you choose to use Bali Pools or Cozy Pools (another company owned by the same person) then I can only wish you all the best.
DO NOT USE! – Beware, a pool that was agreed to cost $78, 000 blew out to $135,000, explanation (builder claims 28 years experience), they didn’t know. Spoke to others and same experience. Stay away from this crowd!!!!!
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.