719 reviews
AI reviews summary
Pros
Cons
Verdict
Overall sentiment regarding Bark.com is distinctly divided between consumers and service providers. Consumers generally praise the platform for its convenience, quick response times, and effectiveness in connecting them with reliable tradespeople. Conversely, a number of business users express frustration with the platform's credit systems, pricing models, and lead quality.
Had up to 4 tradespeople contact me. Job done. Good work, but in hindsight, I think the price I accepted to pay was inflated. It's my bad. But it has left a nasty taste. Show reply
Extremely disappointing experience with Bark.com. I spent around £140 over two months purchasing leads, but unfortunately did not secure a single job through the platform. What concerned me most was the quality and authenticity of some of the leads. When I contacted several people, they told me they had never heard of Bark or had no knowledge of… Read more
the enquiry attributed to them. This left me questioning the reliability of the leads I was paying for.
For a small business, £140 is hard-earned money, and paying for leads that do not appear to be genuine or properly qualified is extremely frustrating.
After two months with no results, I decided to delete my Bark account and remove the app.
Based on my personal experience, I would strongly recommend doing your research and carefully considering the value and quality of the leads before spending money on the platform.
The Aliance at Bonville NSW answered quickly and had my house secured with cameras within 2 days. Staff were very patient and thorough - even took their rubbish to the bin! Show reply
Reviews with attachments
Bark has been efficient and professional in their service as well as polite. Show reply
- +7
Brilliant transformation , both front and rear gardens Look so much bigger. Guys on site worked above and beyond . Took only days . So happy with th company , couldn’t recommend highly enough. Show 2 replies
- +7
Bark has been great by connecting me with some amazing brides and grooms and I have been able to document their day in my editorial style. I really appreciate the support as running your own business can be a lot sometimes so having someone else find clients for you is really helpful. I love being listed as a wedding photographer and videographer with Bark, Jodie McBride - Wedding photographer Show reply
- +1
We are very happy with the results! We had around 7 trees that needed removal. The team worked super fast and with great attention to details. Always communicative about their plan. They came, worked very hard and removed everything we needed as agreed. Show reply
A good site to attract clients as a civil celebrant. I have achieved a number of client appointments. My only issue is there is no where on the site that clients are advised a Notice of Intended Marriage must be lodged bin later than 1 month and 1 day out from their wedding. Bark is still accepting clients seeking weddings under this legal… Read more · 1
requirement which encourages unscrupulous behaviour by some celebrants. They often back date the document, which is illegal.
Groundwerks, fantastic work, really good price, Nic the boss great guy , great team, can’t recommend them enough, work is faultless, clean and tidy, has really restored my faith in the building trade, local company, already getting them to price more work, Show reply
Great customer service, good connection for linking customer with supplier. Show reply
Good service and best Excellent service and recommendation worthy really Show reply
I thought I needed the house cleaned and a haircut I’m taking control of my life now with some good help. And bark has all the professional skills at you fingers thanks so much. Show 2 replies
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Bill is a very nice man , he explained everything to us how the tree will grow and the best way to cut it , it looks a lot better now so thank you very much Show reply
COPY OF COMPLAINT TO THE ACCC: I was interested in BARK.com services. I decided to check them out at Product Review (PR) and found serious issues with Australians dealing with BARK: https://www.productreview.com.au/listings/barkcom?sortBy=ratingLowest If I was going to deal with BARK, I needed to know their AU business registration details… Read more
because I could not find it on the public record.
I opened a BARK account and sent BARK emails via 'emma.thompson@cmail.bark.com' and 'team@bark.com' requesting the following information:
• The registered name of the legal entity of 'Bark', for trading in Australia;
• The registered address in Australia of that entity;
• The principle place of business in Australia for that entity;
• A copy of the current ASIC registration for that entity or where the details can be found on the public record.
Both the emails bounced and returned the message that falsely accused me of SPAM.
I then requested the information by way of Form Mail on BARK website.
Subsequent to getting the runaround, I was told to contact BARK Legal Team at: legalteam@bark.com
I did so and received the following: "Please confirm the reason for this request and which organisation you represent".
By this stage, I wasn't going to waste my time anymore trying to find out what should be on the public record, or at least the BARK website .
The complainants on PR would likely have zero chance of any lawful claim against BARK, that appears to operate out of London, with no (apparent) legal presence in Australia.
I leave it to the ACCC to figure out if the complaints on PR, are caused by potential misleading or deceptive conduct by BARK.
C.C. BARK Legal Team.
NEXT DAY - SUCCESS:
Finally, after accusing me of being a SPAMMER twice, and the BARK veil of secrecy, BARK legal provided the following details:
Entity Name is: BARK.COM GLOBAL LIMITED [ Registered UK]
ABN: 83 642 968 947 - Main business location: "9999".
Australian Registered Business Name is: 'BARK.COM (Australia)' which shows an ASIC renewal date of 8/09/2025. I presume the renewal has not been paid.
Address for service of documents: PO BOX 7219 Warringah Mall NSW 2100
BARK shares a Virtual Principle Place of Business with a number of other businesses at: Suite 55 / 117 Old Pittwater Rd Brookvale NSW 2100.
A search of Google reveals that: "Bark grew exponentially over 7 years and by 2022 had revenue of £70million and profits of £15million. In April 2022 whilst Kai was 30 years old, the business was acquired for £240million".
After all that, and the scathing PR reviews, I think I will give dealing with this multi-million pound company, a big miss.
This website is an absolute scam. They take your money and then ban you before you have even had a chance to look at any leads at all. Luckily I was able to initiate a credit card charge back but beware of this company. They accuse you of breaking their rules so they can ban you before you start using the credits.
We have never signed up for them or ever looked at them. Somehow they have obtained our email address from our website and feel that it's ok to keep sending us crappy leads that are clearly fake as hell. Someone wants "a name", small as in 3 different places?? OK.. Stop spamming up peoples inboxes.
Latest follow-ups
Just started a preliminary enquiry for agents and have been flooded with random calls and messages. No quotes provided. Don't bother.
Follow-up · Eventually, after taking a few calls and advising that I no longer needed them, the agent enquiries ceased. Apparently, I need to ask for quotations. About 20 calls, messages and emails were received.
Hi there, Thank you for taking the time to share your… Read more
Very fast to respond. The trader was very polite and cleared away the rubbish in under an hour. Excellent. Show reply
Follow-up · Wquld recommend to others. Quote was good as it ivolved heavy brick waste. Roof waste material. chimney bricks tiles, etc. I would use again if need arose.
I was looking for a videographer. Bark provided a list, so that was good. While only one videographer responded & gave me a quote, I cold called other suppliers on the list and got a second quote. My one concern about Bark was its notes about how… Read more
quickly different suppliers would respond was fictional. They don't respond at all if they're not interested. They just leave you hanging.
Follow-up · I received positive comments on the videographer's product. It was unfortunate that traffic delayed his arrival so we never got a chance to discuss the plans. Some things got missed, but not a big deal and they went to extra lengths to ensure all of the family was in the video. This supplier takes extra care.
Hi there, Thank you for taking the time to share your… Read more
Positive reviews
I get most of the stuff here, even sometimes i encountered rude service hand who are really bad and discussion. To all participants, be nice, we dont want to choose pushy intimidating people coming to our house to do work. Show reply
Jim did an amazing job transforming my garden, which had been neglected for the past two years. When he first visited, he carefully assessed everything and explained all the work that needed to be done. The results exceeded my expectations. He was always punctual, polite, and professional. It's clear that gardening isn't just his job—it's his… Read more
passion. He also enjoys getting to know his clients, making the whole experience friendly and personal. Jim is honest, practical, and very fair with his pricing. He's not only a fantastic gardener but also a great dad, a great boss, and genuinely a kind person. I highly recommend Jim to anyone looking for a reliable, hardworking, and skilled gardener.
Find out how Bark.com compares to other Comparison Websites
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Bark put me in contact with companies that I would never have found ( and some I would never use !!)but I found the company that had a good price and reviews so thank you Show reply
Negative reviews
I have been a service provider on Bark.com for several years and up until about 6 weeks ago it has been overall a worthwhile way of getting new clients. But that has all changed - I no longer get emails or push notifications via the app and despite calling 5 times over this time - nothing has changed. I have been told its a known issue and the… Read more
team is working on it - but nothing has changed - weirdly I'm still getting their marketing emails just not the leads ones. Nor have I received any notification in writing as to the issue and what they are doing to resolve it.
Hi there, Thank you for sharing your experience, and… Read more (+1 reply)
Bark post leads that are fake, and clients don’t want services & will not refund money for there leads, use bark at own discretion knowing if the lead is fake bark won’t refund credit.
Hi there, Thank you for sharing your feedback. We’re… Read more
They used to provide good leads. Now, for the last year, it's been horrible. The last few months have been nothing but non-responsive or fake leads. They have no screening of the leads they send to yoiu, and you are expected to pay a lot for them. Please avoid.
Hi there, We’re sorry to hear that your recent… Read more
Recent reviews
Bark is a total con. I fully tested out the leads by testing out every available one in Melbourne and not one converted or even came close. This cost me hundreds of dollars and was nothing short of a scam. They advertise prices and then add on VAT which doesn’t exist in this country and claim to have money back guarantees but don’t respond to you… Read more
when you try to claim what you are entitled to. They go so far as to offer an ‘Elite Pro’ version for even more money with extra support. Turns out it’s an AI bot that just gleans generic answers from their help section that doesn’t help with their scam techniques. I was asked twice to rate support I received which never took place so I fail to remember such an overtly obvious money grab in recent times. Will be contacting my bank to get my money back cos these guys vanish once they swindle you. STAY AWAY
Its important to be specific about what you need. The more specific you are the more likely you will find the right person you need.for example I was looking for a private person as a carer but I did not make that clear and therefore carer organisations contacted me. Show reply
I have used Bark twice, once to find a landscaper, once to find a dryer repair service. Both searches were highly successful. I have great confidence in Bark and will continue to use them when looking for professional service providers.
I contacted Bark to find someone who could do a one-off gardening job. Within a short space of time I had a reply, arranged an appointment and quote. Top stuff Thank you Show reply
Extra Information
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