Bendigo Everyday Account
5 reviews
It would seem that Bendigo is not a better big bank but just a big bank. They seem to have furtively changed the rules without telling anyone. When I was first linked to the everyday account they allowed 2 over the counter transactions per month,… Read more
now it would seem they don’t and you get charged $2.50 per transaction. A bit rich considering we also have a home loan with them, for which we pay a fee for. Trying to get answers is also like pulling teeth!
Follow-up · The rules changed In January of this year. The fee was for over the counter transactions within the bank, as I said in the original post. Apparently Bendigo customers were told in 2024 about the change but customers who came across from Adelaide Bank were not told. I was originally an Adelaide Bank customer.
Navigating Bendigo Bank: A Balanced Review of Apps, Customer Support, and Room for Improvement – My experience with Bendigo Bank has been relatively positive, with their apps and customer support meeting a satisfactory standard. However, there are areas where improvements could greatly enhance the overall banking experience. The Bendigo Bank app, while functional, could benefit from additional features such as in-app chat support. This would… Read more
provide customers with more convenient access to assistance and support whenever they need it. Additionally, the ability to access digital virtual Mastercard details before the physical card is dispatched would streamline the process and offer greater flexibility to users.
One major area for improvement is the design of Bendigo Bank's physical cards. The fonts used for card numbers on the back of the card are difficult to see, especially for individuals with disabilities or visibility issues. Enhancing the legibility of card details would make banking more accessible and inclusive for all customers.
Furthermore, my experience when attempting to close my account with Bendigo Bank was less than satisfactory. Despite contacting customer support, they were unable to close the account on my behalf. This lack of flexibility and convenience in account management processes could be improved to better serve customers' needs.
Overall, while Bendigo Bank's apps and customer support are adequate, there is room for improvement to enhance the overall banking experience. By implementing features such as in-app chat support and improving card design for accessibility, Bendigo Bank could better meet the needs of all their customers.
Does what it says on the tin – pretty straightword application process and competitive banking, customer support and service that also really went above and beyond. wouldn't hesitate to recommend to friends and family, not one bit. you won't regret swapping!
Good – The everyday ultimate account is simple to use, on par with any other cash account and has the added bonus of a well run banking institution. The service is amazing. A friend of mine is a long term Bendigo Bank customer. Once his account was about to be overdwarn and the bank called to try and sort something out instead of charging an overdraw… Read more
fee. Because of their phone call, he transferred some money over and avoided the fee. Try getting that from a big bank - not likely.
Since Bendigo is a smaller bank it can be annoying trying to find an ATM to use without the $2 transaction fee, but this is a small issue compared to the friendly, personal service. Plus it's not Bendigo charging the fee, it's the other bank charging you for using their ATM. Easy to use and fantastic in house customer service Slightly higher fees compared to big banks and some limitations on internet banking.
Good – Have been with them for a while. really good to deal with. Will be with them forever! their visa debit is great :) no fees on visa debit
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.