Beyond Blue

Bullying will never end in this country because Australian's have a bully or be bullied culture and mentality. Sadly I've been bullied my whole life simply because I see the world from a different perspective. I even got ripped off over 30k in wages from the department of communities, a government department because they are bullies who truly… Read more

thought they'd get away with it. This country is obsessed with reality TV shows that role model to our children how to hate, back stab, gossip, be nasty to others and set people up and how to compete for love. Seriously people if you have to compete for love then it's not love. Before long Australian people will be playing the hunger games. I'm now 49 and this is my life experience - being repeatedly bullied since a young child. Australian's will need to do way more than what they're doing at the moment to change this nasty culture. This country are not good people as a general rule

Sat on the phone for over an hour and a half, no answer. AI, repeatedly; "We Care about your call and you... We Will Be with you as soon as possible...." Never Answered. Phone hung up eventually automatically on their end because I didn't hang up. Wanted to see how long it took. They never Answer.(it's only 9pm where I am. Not exactly Late.)

You would think going through a difficult time that a ‘ Counsellor / Coach ‘ wouldn’t kick you while you’re down, right? I had the utmost displeasure of speaking to a ‘ Counsellor ‘ named Lena. Could *not recommend her *less. I got given the runaround whilst in tears and told to seek help elsewhere because the most she could offer me were… Read more

resources for counselling — isn’t Beyond Blue an immediate type counselling service? To help you through a moments of despair? I strongly suggest to keep your reputation intact to make sure that you scan your employees a whole lot more thoroughly and this particular ‘ counsellor ‘ should possibly be relocated to a job better suited to her. Preferably something that doesn’t require her to work for a mental health service in which her goal is to help in times of crisis such as anything that doesn’t involve the public. I myself have a recording of my 59 minute waste of time with her who left me feeling much worse off than I did prior to calling, completely rendering the purpose of being vulnerable and calling in the first place to reach out for help. Lena, you genuinely should be ashamed of yourself and my hope is that nobody ever - a member of the public or any friend or family ever turn to you for help. I sincerely hope that this woman’s supervisor or manager will take the correct actions to make sure that she can’t do that to anybody ever again. Such a deterrent to ever be vulnerable and ask for help again. Highly disappointed and disgusted in actuality.

Dont bother calling them! You see all sorts of mental health services amd departments and posters saying call them of you need help. First time I was in such a tizzy and just needed to get it all out. The guy on the other end didn't seem to care. He was more concerned about me spelling my name which I did like 4 times. I hung up. I called again… Read more

last week. Lady was nice ( this time I wasn't as frantic). But then she said, "Sorry we are reaching the 20 min allocation and we are only here to direct you to somewhere for help". I thought that's what Beyond Blue was. That's how everyone portrays them. But alas, they are only like a receptionist, directing you to the correct branch. When you get to that point you call in desperation, you need a trained professional on the other end. Not a 20 mins call to them tell you to call someone else. Its not helpful. It makes you feel even worse.

Complete waist off time. I've had far more constructive and meaning conversations with AI. I would have been better off just talking to a wall. If you're counselors can't express their feelings then what's the point of having a conversation? Left feeling in a worse mental state after making this call. Will never call again.

So i went to beyond blue as a man 40 years old struggling with the usual aspects of life ,eg bias and sexist system around terrible policy and money stealing child support ,and family court issues related to drug dependandant ex wife , beyond blue where very much the same no support and exist towards men . .it's hard to talk about issues related… Read more

to and including society these days and i found the operators disrespectful to a MAN as I was fully respectfully to them from start .operatators don't get back to you and confirms their bad reputation can lead to unanswered calls for help related to struggle issues. Local help in my city professional psychologist recommended avoiding beyond blue at all costs .there's a reason you can't leave a google review of this place .avoid Beyond Blue at all costs it might just save your life .reviews are everywhere online, stay safe and live long for every Aussie Man .

I actually thought it was quite good to be honest. Had a timely response from a counsellor. He helped me calm down enough to the point where I felt I was able to meditate by myself. I think this service is crucial, and I'm glad it exists.

Selective policing on the boards. Make claims they can't back up yet you can rebut with a screencap. Deceptive, lying pieces of you know what. Avoid. Avoid. Do not donate to this corrupt organisation!!!

I was left quite disappointed by my recent experience with “Beyond Blue.” I assumed these so-called, counsellors are there to offer advice, support, encouragement and so-forth. But I got none of it. The person on the other end, barely shared more than a few words. Did not get involved or contribute to the conversation much at all. Frankly, it felt… Read more

like I was talking to a brick. Towards the end of the conversation, she says something about “self-care”, and specifies this as a way to terminate the call. Self-care? I know all that, and had nothing to do with what I spoke to her about. What I expected, mostly, was some honest advice or feedback on the situation. But I found I was doing most of the talking, and at times there were uncomfortable silences, which should not happen during such a call. Moreover. They need to step up who they employ for this kind of thing. The person who takes these calls, should be a qualified therapist or counsellor. A person who shows compassion, empathy and contributes to the conversation effectively. The fact that I felt completely unsatisfied after the call, bothered me. It was a waste of time and energy. I myself, could have done much better. The experience has given me enough reason, not to call them back, unless they present appropriate judgement and understanding towards the person who makes the call. And turn a “one-sided” conversation into a shared one!

Their advice is useless and vague. The first time I used them to get help for my depression, I was told that I was feeling depression symptoms because probably my iron was low. The second time I used them for help managing burn out symptoms, I was given generic textbook advice that I was already implementing on my own. When I told the counselor… Read more

this, she short circuited and was useless. Don't waste your time and health professionals stop referring please who need real help to these clowns

Bunch of total liars after suicide attempt and prison I called for help. Was told I had been referred to other agencies nobody called was dealing with Tristan a clinical lead and all he did was tell false information guareenteing a call within two days four days later nothing total waste of time .. Don't go near another tax payer funded scam

Unfortunately i have to agree with everyone else . Seemed like alot of automatic responses recommending me to other clinics . Waited roughly 20minutes to have a 10minute chat . Not even half way through i was cut off . Before I could even say bye the chat was ended. Do not contact these people . I got RECCOMEND to 4 clinics after discussing some… Read more

stuff . All she focused on was the feeling of "stuck" which was 1 of the many feelings I was experiencing.

I rather talk to my four walls than to talk to this organization because I get better response. I have an appointment tomorrow with my walls at midday. Beyond Blue really need help themselves as I’m sick of being told put the kettle on for a cuppa and sit on my couch to distract myself.

Iam calling all Australian to keep off from this organisation the counsellors aren’t trained enough. I remember after getting of the phone I want it to end my life. I think is corrupt organisation they just tick the box. Please don’t donate any money to this organisation Gov should investigate what they do I have also write to current affairs when… Read more

I have done the review in there website after I finish the phone counselling they review asked me do you want to speak to someone about your experience? I said yes no body contacted me it’s been months now

I feel worse getting off the call with them than I do when I first call. Absolute joke of a service. Have had a dozen experiences with this lot and zero of them were positive. I've been stealth ambulanced, hung up on, and most recently the lady I spoke to seemed drunk and her dog was barking in the background every 2 seconds like it was possessed. She even muted herself and me at one point. Do not call these people.

all the counsellors pmo so bad. i tried the online chat thing three times within the span of 8 months, and all the times i tried, it was awful. i get theyre on a time restraint but damn could you make it anymore obvious lmfao

No magic wands! – I am sure as a whole the organisation is good but don't go thinking their phone counselling is good. They just say, I'll send you some links. If you ask anything specific the lady yesterday just said "I don't have a magic wand" look at the links. I think she was sick of talking to people.

No help whatsoever – Cold and unfeeling, no useful or tangible help whatsoever. Explained my situation and was only told "wish there was more we could do" with no help or support whatsoever. Not even a referral for a service that could help. Complete waste of time.

Waste of time – Not helpful. Just another token govt. enterprise pretending that they care about people's well-being. Just refer you to websites that don't have anything to offer when you are seriously depressed. Makes you feel even worse because you have made effort only for it to have been a waste of time.

Sort it out yourself – I Have been struggling, nowhere else to go. Contacted these scheisters... told me to call an ambulance, then ended the conversation. Nobody gives a damn, my friends. You're on your own.

Absolutely Pathetic- Do Not use this service – Absolutely Pathetic If you are having any problems please DO NOT call these people. They'll only leave you feeling worse. The person was too busy doing other things whilst I was talking to be actually listening. They were making so much noise it was hard to keep a train of thought and I was left feeling like I was just wasting my time… Read more

and that I wasn't worth the effort. They were not interested and had absolutely no good advise or help. They say they will do a follow up contact but never do and seem like they need to get you off the phone ASAP. People in distress would only feel lower after contacting this service. It should be shut down to stop them from doing more harm than good to anyone else.

They are okay, but I would appreciate more authentic personalities – They are okay. Im sure the people on the phone are very kind hearted people but a lot of them just ask logical questions and all they want to do is talk about your depression, keeping you stuck in that place. I say before we start all I need is a lighthearted convo with a real person to stop me from feeling suicidal, someone to joke with, but they… Read more

make it difficult because they are trained to ask you about your depression. How are you feeling, depressed, why are you feeling depressed, im isolated, why are you isolated... and the pattern goes on. It would be cool to speak to some authentic personalities who are just kind. Other times but rarely, and operator can be seriously rude and sick of you. I will say though, the line has kind of helped me get through my darkest times. I usually call them before I put myself in hospital, and then I dont go to hospital. Im sure the line has saved many lives which is commendable.

[Content Removed] awful – If you honestly think the best thing for your mental health will be to have heavily armed Police officers turn up to your house and section you and dump you in a hospital then by all means, contact these [Content Removed]. Otherwise, try literally anybody else.

Saved my life – I am confused by so many bad reviews. 10 years ago my wife left me. I was devastated and had bad thoughts. Long story, but in short, I believe things might not have gone well for me had I not rang Beyond Blue. Over the next week this same guy rang me many times to check on me, which was greatly appreciated. We stayed in touch for about 3 months… Read more

before I finally said goodbye to him. So my experience was super, but I also know I am always grateful for small mercies. Some people think the world revolves around them only, and no amount of help can please them. What else is new? Keep up the good work BB.. I for one love you all.

An absolute waste of time and waste of taxpayer funds. They couldn't wait to get rid of me leaving me with a "good luck with everything"

Nonsense crappy service. Left me more suicidal then when I started the call. 1/2h max talking. I had a massive thing to chat about & 30min in it got cut off.