Big Warehouse Spares

Big Warehouse Spares

 Verified🏆 2024 Award
4.1

4,901 reviews · Statistics

PositivevsNegative
78% · 3,8111,069 · 22%
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Return Claim MadeYes (93) · No (1,828)
Product Quality
4.8 (1,776)
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Reviews

4,901 reviews
Christina
ChristinaSydney7 posts
  Verified

Fridge Door Seal Replacement

I needed to replace my fridge seals and looked around and initially purchased elsewhere 2 months ago. After encountering issues with the wrong product be sent, terrible communication etc. with them, I finally made a purchase with Big Warehouse Spares. Ordered on 23rd Feb and received my delivery on 26th Feb with the product matching the description and works perfectly as it should. Very pleased with the transaction and will be back to purchase again if I need anything else. The only regret I have was not buying from here in the first place because it would have saved me from a lot of headaches. Show details
Lisa
Lisa8 posts
 

Not received goods after 2 months

I ordered a replacement fridge shelf about 2 months ago and still have NOT received my order yet. It states it will take 1-2 weeks but i have not received it. No relay of information that it is delayed and for how long. Its poor communication. very disappointing. Show details
Om
Om3 posts
 

Easy to use site to purchase a part online

Straightforward online transaction getting a part for a pretty old Samsung aircon after ringing Samsung to find a stockist and getting nowhere. Show details
Louise R.
Louise R.NSWSydney, NSW
 

Positive all round

Excellent range of parts for my fridge, easy to order, quick delivery and securely packaged. Show details
Colin M.
Colin M.
  Verified

A good purchase

Product was as described. Quickly dispatched and delivered to NZ. Show details
Valerie
Valerie
 

Replacement of wrongly ordered part

Customer service/ sales staff were very helpful and made my experience very enjoyable with their assistance in returning a part wrongly ordered and replacing with the correct part. All in very quick turn around time. Show details
Product Quality
Dee
DeeSAMetropolitan Adelaide, SA2 posts
  Verified

Great experience

Purchased rubber seals for Foodsaver vac sealing machine. Package and contents arrived in good time and good order. Easy to remove old seals and intstall new ones. If you don't have at least some fingernails then you might need a blunt butter knife or tweezers to remove seals. Show details
Bronwyn W.
Bronwyn W.VICGreater Melbourne (Inner), VIC2 posts
 

Replacement Globe for Smeg Microwave

Big Warehouse were able to fulfill my Order and send item to Melbourne in a perfect timely manner. Show details ·  1
Keith P.
Keith P.NSWSydney, NSW
 

Great service from Big Warehouse Spares

Clips for holding the shelves in a Bosch oven failed. Found Big Warehouse Spares online and was able to order new clips for a Bosch oven that is over 10 years old. The clips arrived within two weeks and were so easy to install as they included an installation picture. Fantastic service. Show details ·  1
Christine P.
Christine P.
 

Best Place to go!

Best place to get those spare or replacements parts you need.
Quick & efficient. Show details
Andrew R.
Andrew R.QLDSouth East Queensland, QLD
 

Great supplier

Fast delivery and was able to select the correct part required at the cheapest price I could find
Helen M.
Helen M.QLDSouth East Queensland, QLD
 

EXCELLENT SERVICE

I was very happy to source the part I needed for a refrigerator and the delivery went smoothly and I was able to get the fridge ready for a tenant. The part was the correct one. Show details
Ash S
Ash SVICGreater Melbourne (Metropolitan), VIC3 posts
 

'Covid delays' ..... it's 2024!

Constant delays on parts- no updates from BWS. Every enquiry has been driven from my end.

6+ weeks waiting on a part for our oven. Haven't been able to cook for my family.

Big Warehouse Spares
Big Warehouse Spares   DM   
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Derek A.
Derek A.2 posts
 

Quick and efficient

Able to find parts for my old dryer.
Reasonable pricing.
Quick delivery. Show reply
Roy
Roy2 posts
 

Fridge door shelf

I didn't think finding a replacement door shelf for our Bosch fridge would be so easy. Bigwarehouse Spares had the exact part and the ordering, payment and delivery were vet straightforward. Excellent service all round. Show details

Questions & Answers

Leanne M.
Leanne M.

Placed an order for an Oven Thermostat $150 before Christmas and still waiting for delivery and still hasn't been received by B.W.S from their supplier. Continuous emails and still to no avail. think it is time to request a refund and try and find elsewhere, what a waste of time and effort using this supplier and waiting around weeks on end with an oven that won't work, to start back at ground zero

Big Warehouse Spares
Big Warehouse Spares   DM   

Hi Leaanne, Thanks for the feedback. Are you able to provide your order number so we can give you an update?

Many thanks

- BW Team

Arief
Arief

Hi there..
Do you have the 2 cup espresso coffee filter for Sunbeam Cafe Series?

Berna H.
Berna H.

I ordered a frothing jug for my de longhi coffee machine and paid for it on 21/4. Still not received.

Big Warehouse Spares
Big Warehouse Spares   DM   

Hi Berna, Thanks for the question. Has the item been received? If not, could you please contact our customer service team with your order number on 02 8213 2448?

See all Big Warehouse Spares questions

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