Big Warehouse Spares

Big Warehouse Spares

 Verified🏆 2024 Award
Big Warehouse Spares
4.1

4,971 reviews

PositivevsNegative
78% · 3,8681,082 · 22%
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Return Claim MadeYes · No
Product Quality
4.8

Reviews

4,971 reviews
Nat
NatSydney, NSW
 

Samsung fridge drawers

Easy to navigate the website ,My fridge draws came well packaged and postage was very quick. Will buy again. Show details
Buddy
BuddyGreater Melbourne (Outer), VIC
 

DOOR SEAL

Oven door rubber seal
1 x DOOR SEAL This part Suits Model:EA903FS
Ordered and received quickly, part easy to install Show details
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Ruwan W.
Ruwan W.
 

Fast service, found Spares for my 10 year old Venini dishwasher

Bought a replacement door lock/latch for my 10 year old Venini dishwasher. Fast shipping. Will buy again Show details
Troy
TroyGreater Melbourne (Inner), VIC
 

Impressive

Very fast delivery even from interstate smooth very easy to confirm its the correct part Show details
Be honest
Be honestSouth East Queensland, QLD12 posts
 

Exhausted all avenues to keep this cooking so alas my poor slow cooker is done!!

Bought a full lid assembly for my 15yr old slow cooker Sunbeam PE6100 - see previous review for Big Warehouse Spares. Exhausted all avenues to keep this cooking but alas my poor slow cooker is done!! Still my go to for parts moving forward....highly recommend Show details
Tysen D.
Tysen D.
  Verified

10 weeks and still waiting!!!

Well, just passed the 10 week mark on my 1-2 week delivery, all emails get the same cut and paste auto response telling me the supplier has reported a delay, please wait 1-2 weeks... I've literally asked for further info and just had the same email repeated... 10 weeks... I wonder how many more ... I wish I'd found the ACCC report from 2019 before I ordered!
Kls
KlsSydney Surrounds, NSW3 posts
 

Great service and products I need

This is my 3rd order from Big Warehouse Spares and I have been incredibly happy with their service. Not only do they have parts I needed that I couldn't get anywhere else, but they also have great and responsive service.
Keith L.
Keith L.Peel, WA
 

just the ducks nuts

I bought a new globe for my very old microwave it arrived very fast like a couple of days later I still haven't fitted it yet but will soon Show details
Andrew
AndrewSouth East Queensland, QLD
 

Solved my problem

Great service, fast postage and a wide selection of parts Show details
Sasha Alex C.
Sasha Alex C.
 

Very reliable, excellent communication/service, fast shipment

Extremely happy with the service provided and both items order fit perfectly. Show details
Judy M
Judy MIllawarra, NSW2 posts
 

Not a happy customer

Ordered and paid for an item on 17 April 2024. Selected option to collect the part from the warehouse. Since receiving the confirmation email from them there has been no further contact. I have tried calling them during business hours only to hear a message that I have tried to call out of business hours, press 1 to receive a return call, this option does not work, nor does the Bot to activate an online chat. This was an expensive part and I am really disappointed in this company and its customer service. If I can ever get in touch with them I will be requesting an immediate refund and failing that will report for Fair Trading. Show details
Rob O'B
Rob O'BLaunceston, TAS
 

Confidence in product purchasing

Required a part to keep an older washing machine in working order that did not need to be sent to the scrap yard Big Warehouse Spares had the part Show details
Arthur L.
Arthur L.Kaleen 2617, ACT
 

Great service from Big Warehouse Spares

I needed a part for my Sunbeam coffee grinder. After a web search I was directed to this company's web site and I subsequently ordered the part. At first I found the web site a litle confusing, but everything else about the transaction was excellent. The part was delivered to me very quickly - it might even have been under 24 hours. Congratulations to all in this company. I am very satisfied indeed. Show details
Ann
AnnSouth East Queensland, QLD3 posts
  Verified

Our go to for great service and quick delivery

Looking after 110 Apartments on an Island we are ordering parts on a regular basis. We find Big Warehouse is our go to for great service and quick turn around on items required. Show details
RonS
RonSSydney, NSW9 posts
 

Item Damaged in Transit Replaced Quickly & Efficiently - Great Customer Service !!!

I ordered a new plastic crisper bin for my Samsung fridge (kids had broken the original one) & when it arrived it had been broken somewhere during transit. I emailed BigWarehouse Spares & sent a couple of photos to show then what had happened & they sent a replacement item quickly & efficiently so it's all good now !!! Brilliantly good customer service & I very highly recommend BigWarehouse Spares !!!

Questions & Answers

Leanne M.
Leanne M.

Placed an order for an Oven Thermostat $150 before Christmas and still waiting for delivery and still hasn't been received by B.W.S from their supplier. Continuous emails and still to no avail. think it is time to request a refund and try and find elsewhere, what a waste of time and effort using this supplier and waiting around weeks on end with an oven that won't work, to start back at ground zero

Big Warehouse Spares
Big Warehouse Spares   DM   

Hi Leaanne, Thanks for the feedback. Are you able to provide your order number so we can give you an update?

Many thanks

- BW Team

Arief
Arief

Hi there..
Do you have the 2 cup espresso coffee filter for Sunbeam Cafe Series?

Berna H.
Berna H.

I ordered a frothing jug for my de longhi coffee machine and paid for it on 21/4. Still not received.

Big Warehouse Spares
Big Warehouse Spares   DM   

Hi Berna, Thanks for the question. Has the item been received? If not, could you please contact our customer service team with your order number on 02 8213 2448?

See all Big Warehouse Spares questions

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