Black & Decker Lithium Pivot Dustbuster Questions & Answers

I have a similar issue. Same model as yours. Sounds like a rattling bearing or something, mainly happens when powering the thing off. Its an annoying sound..

Hello John Unfortunately no on downloadable manual. A rarity, I know. I’ve provided a link fir you to fully check out specs etc. Overall, the Dustbuster is straightforward to use. external link  Hope I was able to assist you today. Any further inquiries p, please do not hesitate to ask. Regards Maria

Thanks for the reply. I’d just scored one second hand minus manual. One thing I’d like to ask is, when in full recline, I assume it folds, then locks in position and holds? However mine folds, locks, but then the side (that gives access to filter) becomes unfastened. Is this how it’s meant to be.?

Hi there. I've had two of these and you couldn't replace the battery....which of course expired just out of warranty!! If you can afford it, by a Dyson V8 animal. You can replace the battery in this...and it is superior in every way. I bought one three weeks ago....and love it. Gail

Hi there again. I haven't checked the latest version of this to see if the battery can be replaced. Ask the supplier. Gail

Hello, sorry but don’t think the battery is interchangeable due to where the prongs are. You may contact supplier where a replacement can be purchased.

We have had ours for a while with no issues. It does what it is designed for - quick cleaning etc. hubby uses to clean the suv with no issues, me general cleanups. It works well, no issues. Worst scenario, you are within your warranty rights if you have issues. Hope this helped.

This is a good little unit, however the real problem with it is the battery doesnt last. Weve had two now...,battery only lasted about eighteen months....and thats only using it two or three times a week.

And mine was an 18V

It probably has a loose or detached seal, which looks like a small black flap. Just empty and shake out the dust/dirt container into a bin after each use and before putting it back on its base. I would keep it because it is handy to use and keep in the car, although even with a fully charged battery it gives less than 20 minutes use.

Thanks Acton. I thought it was the seal, i think it gets blocked open, depending on whats in it. Very fiddly to open, close and empty and take apart. So, i might just see if they'll refund. But it has good suction.

The runtime is about 10-15mins matching with product description. But I don’t monitor the recharge time yet as it won’t bother me.

If you press down at the front near the lines when pushing it back in it should close? Maybe your one is jammed? Just try that see what happens

Thank you - yes this worked, I was just afraid to exert too much pressure.

I like the dustbuster except for this problem of the crevice tool not retracting easily. Yet it's indispensable to get it back inside so it can sit again on the charging base. I need to press really hard with my thumb and even then it's unclear when this will work or not. On many occasions, I had to give up and return to it the next day, when it finally worked. The position of the lines to press on is also awkward and you have to hold the dustbuster in a very specific, clumsy position. I came here in the hope of finding instructions from the manual or tips to help with this issue.

I'm not sure although I did look it up & watch a video external link  where a guy opens up the battery case & there's 4 large batteries that don't seem like they would be easy to find but there was 2 links in the comments that might help & they mentioned the 4 large red batteries seem to be 18650 cells.

Here are the links

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Use the attached link to download User Manual in PDF form. Instructions for battery cover removal are provided.

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No idea but I expect it to go for at least 2 years without touching it

I am still extremely happy with my unit

Remove the two screws holding the chrome cover then lift that end slightly and give it a tap toward the charging end.