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BoozeBud.com

BoozeBud.com

2.4 from 316 reviews · View Statistics
See the Best Wine & Liquor Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    3.1 (129)
  • Return Claim MadeYes (15) · No (143)
  • Customer Service
    2.4 (141)
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chauby
chauby
  • 10 reviews
  • 3 likes

Never again!!

published

As if it wasn't bad enough to wait almost one week, My order arrived in 3 different deliveries*!!!! And one had an issue with the post office I gave to go and get the 3rd box my self Absolutely pathetic!! No Next time!!!
* My order : i x24 cider =one delivery
1x24 beers= one delivery and 3 bottles = one delivery .= Nightmare

Product Quality
Customer Service
Suzanna H.
Suzanna H.Sydney, NSW

Great products and service

published

Used three times now, order on time and correct... Even scored free delivery all three times because of promotion. Prices are very competitve and would definitley use them time and time again.

Product Quality
Customer Service

Do not use

published

Goods as ordered. Delivery to elderly vulnerable lady in Sydney in covid lockdown by driver with no mask. Will not use again

Incentivised Review No
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Not worth the the 10% savings

published

Not worth 10% savings to wait for your order, buy from Dan Murphy they will Price Match boozebud need it urgent better to pay the $10 for bws 2 hour delivery or $15 with Dan Murphy. Bad customer service, do not recommend, will not use again.

Customer Service
Incentivised Review No
BoozeBud
BOOZEBUDBoozeBud
John
JohnRichmond-Tweed, NSW

Man is not a camel...!

published

Ordered 4 cases of beer over a week ago - still waiting. Didn't make it in time for the camping trip. Never again. Wish I'd read all the other bad reviews before going with these cowboys.

Incentivised Review No
Return Claim MadeNo
BoozeBud
BOOZEBUDBoozeBud

still waiting

published

I ordered 12 bottles of wine over a week ago and still had not arrived. Will never use this facility again. Should have gone to Dan Murphy's and got for a dollar more.

Incentivised Review No
BoozeBud
BOOZEBUDBoozeBud
Patrick
Patrick

patrickmac2108@gmail.com My order number 576346

BoozeBud
BOOZEBUDBoozeBud

Cheers Patrick, we will have our team look into this for you ASAP

Andrew H.
Andrew H.Sydney, NSW
  • 2 reviews

Worst Ever- Make your own wine--- Its quicker and cheaper!

published

Ordered a bunch of different products that came in 4 parcels. 2 parcels have gone missing. The website gives you a bot to chat to that is no help at all (except to waste your time) so then you need to dig out the order number and do the generic help thing. Someone comes back with an email saying they will check with Australia Post which apparently takes a minimum of 3 days. So far I have waited almost 2 weeks for the delivery. Also I'm not sure this business will be allowed to continue since Australia Post left 2 parcels of alcohol with the kids from next door who opened the boxes! Last time I did my RSA that sort of thing wasn't OK. Anyway, my grapes here are ripe and I will have wine made before this is resolved!

Product Quality
Customer Service
BoozeBud
BOOZEBUDBoozeBud
Andrew H.
Andrew H.
Andrew H.
Andrew H.

PS Cheers & Stay Safe!

Erica Smith
Erica Smith
  • 2 reviews

Only half of order received.

published

I ordered and paid for 6 750 ml bottles bleasdale cab sav. Received 6 375ml bottles. Where is rest or refund. Erica Smith Ascot Brisbane

Customer Service
Incentivised Review No
Return Claim MadeNo
BoozeBud
BOOZEBUDBoozeBud

Not satisfied with the service!

published

Paid for the delivery fee without discounts as advertised, and ended up picking my item at australia post. Poor service!

Incentivised Review No
Return Claim MadeNo
BoozeBud
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buriko
burikoGreater Melbourne (Metropolitan), VIC

Bait Advertising!

published
Customer Service
Incentivised Review No
BoozeBud
BOOZEBUDBoozeBud
buriko
buriko

I spoke to a rep yesterday... twice. He tried to be as helpful as he could but he had to follow the company's "protocol" You can contact me if you want. You have my details.

Terry
TerryGreater Melbourne (Outer), VIC
  • Verified

Price and Delivery

published

I buy when on special, very good price and so far delivery has been great too... maybe you could deliver in normal box instead of yellow colour, so that no one notice when delivery person leave it in front of your house

Incentivised Review No
BoozeBud
BOOZEBUDBoozeBud

Hey there Terry! Legend , thanks so much for leaving this review :)
We will definitely let our couriers now to not leave our awesome yellow box in an area that can be seen !

Cheers for the feedback

No FNQ deliveries !

published

Tried to order a thousand dollars of wine etc, only to find out you don’t deliver to Major towns in FNQ ??? Really ?

Incentivised Review No
BoozeBud
BOOZEBUDBoozeBud
Siroos
Siroos
  • 7 reviews
  • 2 likes
  • Verified

My one and only stop from now on

published

Love the new one. Thanks guys for the amazing range of products. Unbelievable superfast delivery in few hours. And fantastic prices and offers. Love the packaging and the whole service and experience. I really don't know why I haven't heard about you earlier. Keep up the fantastic work! Please keep sending me targeted coupons ;)

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Product Quality
Customer Service
BoozeBud
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Emily
EmilyGreater Melbourne (Outer), VIC

Highly recommended!

published

I ordered last night at a great price. My delivery arrived on time. The whole experience could not have been smoother

Product Quality
Customer Service
BoozeBud
BOOZEBUDBoozeBud

Hey there legend. Thank you for taking the time to leave this review :)
That's awesome, so glad you have had this experience with us. There's nothing like a smooth experience. We look forward to your next order !
Cheers

Poor delivery service

published

I do not recommend using Boozebud if you would like to receive an order on time. I ordered days in advance, and still my order has been delayed twice. You are better off going to Liquorland or a more reliable provider than wasting your time and money with this company.

Product Quality
Customer Service
BoozeBud
BOOZEBUDBoozeBud
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Read more reviews - page 2

Questions & Answers

Kev mc
Kev mcasked

Got part of delivery missing 5 slabs. Where do you actually get answers for where the rest isDelivery info saying delivered. C a few having this trouble

No answers
Wayne Taylor
Wayne Taylorasked

How do I get a return? I want my money refunded please.

No answers
Waldo
Waldoasked

I read the you match the lowest price. I looked at Wilde Pale Ale $78, Fist Choice advertises $42. that's a big difference.
Jeff

No answers
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