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As if it wasn't bad enough to wait almost one week, My order arrived in 3 different deliveries*!!!! And one had an issue with the post office I gave to go and get the 3rd box my self Absolutely pathetic!! No Next time!!!
* My order : i x24 cider =one delivery
1x24 beers= one delivery and 3 bottles = one delivery .= Nightmare
Great products and service
Used three times now, order on time and correct... Even scored free delivery all three times because of promotion. Prices are very competitve and would definitley use them time and time again.
Do not use
Goods as ordered. Delivery to elderly vulnerable lady in Sydney in covid lockdown by driver with no mask. Will not use again
Not worth the the 10% savings
Not worth 10% savings to wait for your order, buy from Dan Murphy they will Price Match boozebud need it urgent better to pay the $10 for bws 2 hour delivery or $15 with Dan Murphy. Bad customer service, do not recommend, will not use again.
Man is not a camel...!
Ordered 4 cases of beer over a week ago - still waiting. Didn't make it in time for the camping trip. Never again. Wish I'd read all the other bad reviews before going with these cowboys.
I ordered 12 bottles of wine over a week ago and still had not arrived. Will never use this facility again. Should have gone to Dan Murphy's and got for a dollar more.
Worst Ever- Make your own wine--- Its quicker and cheaper!
Ordered a bunch of different products that came in 4 parcels. 2 parcels have gone missing. The website gives you a bot to chat to that is no help at all (except to waste your time) so then you need to dig out the order number and do the generic help thing. Someone comes back with an email saying they will check with Australia Post which apparently takes a minimum of 3 days. So far I have waited almost 2 weeks for the delivery. Also I'm not sure this business will be allowed to continue since Australia Post left 2 parcels of alcohol with the kids from next door who opened the boxes! Last time I did my RSA that sort of thing wasn't OK. Anyway, my grapes here are ripe and I will have wine made before this is resolved!
Only half of order received.
I ordered and paid for 6 750 ml bottles bleasdale cab sav. Received 6 375ml bottles. Where is rest or refund. Erica Smith Ascot Brisbane
Not satisfied with the service!
Paid for the delivery fee without discounts as advertised, and ended up picking my item at australia post. Poor service!
I have used Boozebud 6 times and have had a few issues but they were solved....sort of! But this time I have decided it is just not worth dealing with them anymore.
I was told I couldn't cancel an order 30 mins later. Presumed the beer listed was included in the promotion but it wasn't. Just click bait to entice you!
I was sent promo code but it didn't work 8 hours later. Nothing about this time limit mentioned. Spent over $100 and qualified for free shipping. Told we can credit your account for next time!
I have bought from them before and ...
Price and Delivery
I buy when on special, very good price and so far delivery has been great too... maybe you could deliver in normal box instead of yellow colour, so that no one notice when delivery person leave it in front of your house
No FNQ deliveries !
Tried to order a thousand dollars of wine etc, only to find out you don’t deliver to Major towns in FNQ ??? Really ?
My one and only stop from now on
Love the new one. Thanks guys for the amazing range of products. Unbelievable superfast delivery in few hours. And fantastic prices and offers. Love the packaging and the whole service and experience. I really don't know why I haven't heard about you earlier. Keep up the fantastic work! Please keep sending me targeted coupons ;)
I ordered last night at a great price. My delivery arrived on time. The whole experience could not have been smoother
Poor delivery service
I do not recommend using Boozebud if you would like to receive an order on time. I ordered days in advance, and still my order has been delayed twice. You are better off going to Liquorland or a more reliable provider than wasting your time and money with this company.
Questions & Answers
Got part of delivery missing 5 slabs. Where do you actually get answers for where the rest isDelivery info saying delivered. C a few having this trouble
How do I get a return? I want my money refunded please.
I read the you match the lowest price. I looked at Wilde Pale Ale $78, Fist Choice advertises $42. that's a big difference.
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