Brother MFC-7360N / MFC-7362N

One of the best laser mono mfc printers made – With out a doubt the best and most reliable printers my business has ever owned. Each toner lasts for 2200~2500 pages and only costs us $90.00 to replace. As far as the other reviews saying they only get 200-300 pages per cartridge,The 1st toner that came with the printer only did 320pages but i was warned by the printer technician who installed it the 1st toner was called a "starter toner". He also warned us if we reset the toner counter by opening the front door pressing the clear/back button then press * 00 the machine could be fooled into thinking it had a full toner but the machine would treat the toner as a "starter toner" and tell us the toner was empty after 600 pages even though we installed a full 2500page toner. We just did this 4 times till the cartridge actually ran out of toner powder.

Absolute Awful and Costly Machine to Run – We had no idea how expensive to run this Brother MFC-7360N printer/fax/scanner for small office. We have to replace the toner once a month without using it much at all, even though it's for home use only. Important to take note, Brother can remotely control what goes on with your printer from your first call to register your new toner to number of pages clocked up on your machine without you knowing.

We have found these things out when made a phone call to BROTHER'S (SO-CALLED) SUPPORT LINE today. "Don't give a shit" attitude was received by us from one of Brother's staff when we asked why our toner ran out again after one month and no more than 200 pages printed.

We rarely print anything so it's easy for us to note how many pages we printed. Our last toner costed us over $100 - can only print about 200 pages and only takes about one month for the "replace toner" message to appear again...

They can empty our pocket easily with this "toner replacement" trick, hence they don't mind to sell the printer to us at an affordable price to lure us in at first. It's absolutely disgusting how BROTHER can easily get away with their dirty tricks and consumers are not informed about these things.

DO YOURSELF A FAVOUR TO RESEARCH THOROUGHLY BEFORE PURCHASING ONE OF THESE BROTHER PRODUCTS.

WE HAVE LEARNED IT THE HARD WAY AND WILL NEVER WANT TO HAVE ANYTHING TO DO WITH "BROTHER" AGAIN.

Awful and So Expensive to Run. Toner is costly and runs out very quickly, not as the number of pages they claim the toner would last.

Awful machine – I didn't do enough research, there wan't alot at the time to read about this machine. It has terrible software, hard to scan doesn't compress to smaller size files, user unfriendly, I thought I'd be able to easily put a document in the top and scan it easily - not so easy. It has no wireless. Worst printer I've ever owned. Looked nice Expensive ink, no wireless, poor software,

Where is the USB? – NOT happy - I bought the printer the other day after being advised twice that it had a USB facility and that I could print just using USB connection. Took it home and opened the box and was suspicious straight away. Called Brother support. . . was advised that this is not a wireless printer. So I thought I would use it anyway and connect it to my computer/ lap top as it was all too late to return. Well!! There was no USB connection in the box and the booklet advised that in Australia and New Zealand this is not "available" - did this mean the facility was not available to use at all - I did not have a telephone connection and didn't want the fax facility? After rummaging around I found an unused USB. Followed all the prompts and connected the computer to the printer etc. - I am computer savvy - it would not load the connection. Thoroughly fed up, I am returning it to Officeworks to also complain about the offhand manner I was treated as a customer. I will, at considerable expense upgrade to wireless.

Customer service at Officeworks did not advise that there is no USB connection in the box or that I required one and especially did not advise that this is not a wireless printer . . .

NO USB