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Buildfix

Buildfix

 Verified
Buildfix
4.9

23 reviews

Positive vs Negative
92%8%
Customer Service
4.9
Timeliness
4.9
Job Satisfaction ?
4.9
Rates and Fees
4.7
23 reviews
Peter
PeterQLD26 posts
 

Jared and Kurt fixed my subsidence problems today. Communication was excellent throughout. I was kept informed of progress at every stage. The work area was left clean and tidy. I’m very happy with the outcome and the professional approach taken. The follow up phone call from head office was also appreciated.

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Erin Q
Erin QQLD
 

Sam and Jordon did an excellent job rectifying our house subsidence. Their clear communication and attention to detail made the process easy, and we’re very happy with the outcome. Before the work began, Bruno, the structural engineer, carried out a thorough assessment and was equally impressive. Andi from Buildfix also reviewed the pipes and… Read more

drains with professionalism and provided excellent advice . Every member of the team was friendly, professional, and contributed to a positive experience. Thank you, Buildfix!

Christopher
ChristopherQLD
 

Jordan and his team were fantastic. Informative, on-time and communicated well. Talked me through each stage, showing me the lasers and levels etc on each section. Top marks guys. Thank you! Chris

doobie d.
doobie d.QLD
 

Informative, friendly and positive people throughout the entire job.i was kept well informed at every stage.

SteveP
StevePVIC10 posts
 

Thoroughly professional, long standing company. And the two guys (Joe and Jamie) were also professional, approachable and thorough on the day of the soil injection. They are totally reliable, and I highly recommend them. I now have peace of mind re the stability of my house.

Judy
JudyQLD4 posts
  Verified

This is the most efficient company we have ever dealt with. Bruno and Pedro explained the process thoroughly. Andy checked the drains and kept us informed. Jared and Kurt were the technicians doing the job. They kept us fully informed every step of the way. Lastly Ryan fixed our brickwork. A job so well done you can barely tell where it was done.

robert t.
robert t.
 

All of the staff are easy to deal with and very professional & friendly

Walter P.
Walter P.NSW
  Verified

Very professional team from initial inspection all the way through to completion of the job. Friendly team at all stages. Described in detail what the process was. Although the repairs could not 100% eliminate the problems they certainly were effective in fixing the major ones. Jack and his team did an amazing job. Definitely would recommend them.

Ross
RossQLD3 posts
  Verified

Excellent service, great to deal with. From the informative web site, the proposal/quote to completion, Buildfix were the best! Very happy with everyone involved and with the quality of work done

Robert Jansen
Robert Jansen
 

The Buildfix crew worked amazingly together to make a very difficult job look very easy. They took their time, discussed every option overcame ever issue and put the possibility of an underground disaster at the forefront of the job. Called on the skills of the engineers and even got the plumber with cameras to monitor the work as they went. A… Read more

great team working together discussing with me every possibility and what they were doing. Site left clean after each day of the job. Highly recommend the Buildfix crew of Jarrod, Kurt, Quentin and Andy on any job. Thanks lads greatly appreciate the job your professionalism. Had a great time working with you. Cheers Rob

Anthony
AnthonyQLD
 

Service achieved goals, updated and consulted throughout process, site cleaned up afterwards. Job well done

Bribielife
Bribielife11 posts
  Verified

A great subsidence correcting company – As we live in the Hinterland of the Sunshine Coast, Queensland, some of the terrain is subject to landslips and subsidence. Our house had subsided around 80mm in one corner due to the February 2022 rain event. Buildfix, Queensland was the cheapest quote but more importantly they promised stability at a fixed price – no “we have quoted this amount… Read more

but if we use more expanding foam fill, it will cost you extra”. The 2 man team (Kurt & Jordan) were fantastic. Not only did they pump more expanding foam fill in than they expected, they did not stop at just stabilising the subsoil foundations, they went the extra mile and lifted the building. Granted that they could not lift the building as much as we had all expected, but they talked to us through the process, explaining the pros and cons of continuing. Even though they had some issues during the day that delayed them completing the job in one day (as expected and quoted), they rebooked us in for another day to complete the job. As you may know, to return, the setup cost is a large proportion of the total job. The return job will be totally included in the original quote. Very professional, very dedicated and very well priced. I can certainly recommend them over any other operators in Queensland. Once they return to complete the job, I will update this review.

PHILLIP
PHILLIP
 

Fast reliable service – From quote to service -process was fast and effotless on our side. Brad and Sam explained the entire process whilst they were lifting our garage wall. We would definitely recomend Buildfix.

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SayYen T.
SayYen T.VIC
  Verified

A rare ethical company! – Matt came to our place for an inspection about six months ago. After inspection, we were told to fix our stormwater drainage system (located on sloppy land) and let the ground settle for five mths. 5 mths later, he came over for another assessment. Guess what? He told us that the house condition has improved and there’s no need to proceed. The… Read more

other company quoted us about AUD17k and has been following up to see if we would like to go ahead with the job! More ridiculously, they only did a visual assessment! Unlike Buildfix, where Matt came with equipment to thoroughly check the house foundation and email us our house foundation movement report with the CSIRO Foundation maintenance broucher as an attachment to provide us with more confidence that our house doesn't need to be fixed.

I would strongly recommend this ethical company to all!

I will surely be in touch in future too!

Harbans Sekhon
Harbans Sekhon
 

Wall Crack Repair – George and Sam did a fantastic job.. George explained the process of repair ....great communication skills ... very grateful to Buildfix for the excellent job ... this is my second experience.... full confidence in Buildfix... thank you Harbans

Michelle D.
Michelle D.2 posts
  Verified

very Happy – I thought my job was too far gone but it is now repaired better than I could have hoped. every one I dealt with was professional, and on time. Bruno gave me confidence that the repair was possible when he did the quote, Andy and Pedro did a great job with the underpinning, explaining every step and Ryan went above and beyond with the wall repair, they all cleaned up after themselves and were a pleasure to deal with

dunccg
dunccg12 posts
 

Poor customer service! – Sent an enquiry to book an inspection and received emailed saying they'd email back in 3 business days. Waited 3 business days and heard nothing so I called them. Was told they'd put a note and to expect a call later that day. Heard nothing again. Called again the following day and was told they'd have someone follow it up. Received an email back… Read more

saying they didn't service my area. This was highly frustrating as I provided my area in the original enquiry so they had this information immediately so I don't know why they 'strung me along'. This also only delayed me in having to search for another company as well.

andede61aus
andede61aus
  Verified

Buildfix wall crack repairs – Ryan and Justin from Buildfix have just completed wall crack repairs on our house. Fortunately they spotted a discrepency between the the job sheet provided by Buildfix admin and the outline of work in the quote provided to us by Bruno. There were 5 helicalbars missing from their the worksheet plan. Ryan and Justin apologised for the oversight… Read more

and proceeded to bring job up to promised specifications. This added over 2 hours extra time to the job. The result was "tradesmanlike" and cosmetically pleasing. Both parties are now satisfied with the work. I am very happy to recommend Ryan and Justin from Buildfix who were courteous, timely, skilled and maintained good client relations. I suggest the admin may benefit from a procedure review.

Robyn M
Robyn M2 posts
 

Fantastic Service and workmanship – Highly recommended A terrific company to deal with ! The entire process from the initial request for a quote through to completion of the work has been very impressive. Great communication, thorough inspection which explained the whole process and superb workmanship by the tradesmen . A lot of businesses could learn from this company’s very professional workmanship and excellent customer service. Show reply

HVD
HVD11 posts
 

Poor customer service – They never return phone calls and it is extremely difficult to get in touch with any of their engineers. Got a quote from them and they were good and quick to provide a quote, but had a few questions about the process and called their office couple of times and was told their engineer will call me back. Still waiting for the call for the past 3 weeks.... very disappointing.

Canberraj
CanberrajACT28 posts
 

Very happy with Buildfix and happy to recommend – They do everything right. Answer emails, turn up when they say, do a good job and clean up. Plus they are nice to deal with and their price was significantly less than another quote.

amy
amy
 

awesome service – initially had issue with.contacting the office, but they call me back with a solution to fix. very impressed team. The job was done very professional as well. good stuff. recommended for other people

Liz
LizNSW31 posts
 

Brick Wall Repairs - Reliable, Exceptional Customer Service – I rarely give five stars but this company did an excellent job of repairing brick walls with cracks on our 1930s building. They stood out for their amazing customer service - fast, polite, friendly, clean with exceptional communications from quote through to thorough post-work report. It was a delight and truly refreshing to deal with the Buildfix staff.

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