Cabeau Travel Pillow
4 reviews
Handy and soft – Comfortable to have if you are travelling. Nice and so soft I get comfortable sleep using these.
Poor customer service and lacklustre quality products – I purchased 4 x Cabeau neck pillows for one overseas trip. After this trip, the products were kept in storage. About jusr one year later (warranty is 1 year with the ability to register for lifetime warranty. I did not register for lifetime warranty due to receiving no proper advice when item was purchased), I have taken one of the neck pillows on a long flight and to my disappointment the neck pillow would constantly open. Upon closer inspection, it became apparent that one of the magnets in the toggles had fallen out, rendering the neck pillow obsolete. This was relayed to Cabeau warranty, and the response received was very disappointing. I was expected to purchase new toggles for $5 each and pay for shipping also. Customer service is non-existent. Had I known, I would have opted for a cheaper alternative neck pillow.
Purchased in at Amazon for $68.90.
Better with it than without – You can find these in TKMax pretty cheap compared to the airport. Definitely helped with the 14hr SYD-DUB flight and will use again.
Purchased in .
Great design, poor quality – I travel regularly by air and have difficulty sleeping when on a plane, and so I bought this product. The pillow is light, packable and supports my neck well - all good so far. The weak point is the magnetic clasp, which keeps breaking. On my original pillow, the magnet became detached and lost after three months, meaning the pillow wouldn't close around my neck. The pillow was replaced by the retailed, but three months later, the piece of plastic which held the magnet in the clasp cracked, and again the pillow wouldn't close around my neck
$89.99 is too much to pay for a product that doesn't last three months in normal use
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