I have been buying petrol from caltex eastlakes nsw on gardeners road for years on few occastions after purchasing fuel i wanted to put air in my tyres damn think has been deflating my tyres instead of inflating i have made many complaints to the staff regarding that issue at one time i found my self changing my tyre with an spare this type of service is unheard of any other petrol stations there for i will never again do business in any caltex petrol stations
Don’t bother if you have a discount voucher
I’ve had 3 different discount vouchers and on each occasion the CALTEX garage has declined the voucher saying it doesn’t work in their location. Not meaning to sound racist but the attendant rarely speaks good English and can not explain why my CALTEX voucher doesn’t work in their Caltex garage citing not Woolies, they are woolies or just ‘not this CALTEX, different franchise’
I will not be using Caltex again irrespective of the discount. At least with BP and others, they don’t differentiate their offers from BP to another.
I filled up my car at the Mildura Woolworths Caltex, I used my mobile wallet with the woolies rewards to tap so I could get the discount and also points, the lady then said you tap your card again I tap my bank card as I thought the rewards card went through, I then asked her “if my rewards went through” and “she said no” I then asked “if it’s to late” and she told me “yes” I said “I tapped that first why didn’t it go through” she then told me that “I have to tell them I have rewards”. They really need to ask customers first if the have rewards as this not the first time they have not asked. Not happy as I didn’t get my discount or points
Disgusting customer service
Lady at Caltex Woolworths Labrador, 150 Brisbane Road, 28th Dec at 4pm. When I asked to use Youi voucher and Woolworths card she attacked with rude, disgusting behaviour "Don't pick a fight with me mate" she said when I had said "Can't I use both?'. I may have been incorrect but the way she carried on, screaming at how she didn't want to lose her job was just unessecary.
- Verified customer
Poor quality fuel at Caltex Surfers Paradise
After get fuel at Caltex surfers paradise my car had several problems and I had to spend over $ 2,000.00 to fix it. My mechanic said they mixed water with fuel. I got Vortex 95. The station is located at 2885 GOLD COAST Highway, SURFERS PARADISE
Ripped off on drinks
I have noticed that the price of the "V" drinks is now a massive $4.25!! other stores such as 7 ELEVEN etc are around $4.10. This is just a rip-off. Coles are two for $5.00, work that out !!! It's clear that the take over is now going to be a price hike in all items in the store. Also, notice they are the first to raise fuel prices this week. $1.74.9 per ltr !!!!!! Again overseas buyers take us for a ride. Well, I won't be anymore.
Caltex doors shut on child's head
Caltex Woolworths Electronic Automatic sliding doors close on child's head at Mt Cotton Caltex this morning. Better safety guards should prevent this. Please look into safe guarding the young children who come in with parents when shopping here. Distressing to child to have experienced this.
Supportive service in time of need
Yesterday late afternoon (12.10.19) my new Audi showed an alert to stop immediately. My young son & I were stranded in Mango Hill, awaiting a technician; then a tow truck; then a taxi. The entire experience took 4.5hours, before we started our 40km taxi ride home.
Julianne at Mango Hill QLD Caltex Woolworths (on Anzac Ave) demonstrated outstanding empathy, care and supportive words of encouragement. During the 4.5hours, each time my son & I popped into the closest service station to our broken down car...Julianne helped provide our ...
Poor quality fuel
Very poor quality fuels. Several times at various Caltex Woolworths service stations I have ended up with water in my fuel and diesel. I get really poor economy from Caltex fuels which requires me to fuel up more often. I was surprised at a Jerry can I filled up with Caltex vortex diesel that I could not get to ignite when I poured some over a camp fire. It simply would not ignite. I have found dirt in my Jerry cans aswell.
I now no longer use Caltex fuel I go elsewhere. Save your money and go to a different service station and you will notice the huge difference.
Hello dear, I’m coming to your Woolworth Charlestown service station over 3,years I never seen price for E10 petrol: 129.9 & Ulp91 fuel price 137.5 & 98 pulp biggest difference if your company keeps doing the big difference , me and my family not coming to your service station anymore.
Thanks a lot.
Contaminated fuel. Buyer Beware!
Purchased diesel from Caltex which resulted in $20K + in repairs. The diesel was contaminated and was confirmed by Caltex and independent testing. Caltex are not easy to deal with and don't care about the customer so buyer beware... I would NEVER go back there again and strongly urge you stay away if you don't want any headaches.
Thursday 1 August went in at 6.30 am as per normal weekly routine as have 45 minutes between jobs that are 5 minutes away from each other. Picked up a pie, was cold.
Put in bag thinking maybe warm but then took back out and put back in Warmer. Lady cashier wasn’t looking at me or at NO stage acknowledged me, so I didn’t worry about informing her.
Next morning I walk in after putting $17 petrol in, same lady, she tells me I walked out with a pie without paying.
After telling her to check footage I had put back and I wanted an apology she would n...
Questions & Answers
Why could we not fill our boat the fill hole was in the middle of the boat , we were told we couldnt fill it because the bloke in the boat feet were not on the ground , so what was the reason for this policy , please explain because the attendant at the Urangan woolies petrol station couldn’t tell us why just kept saying it was policy.
I was refused my star card at woolworths Caltex and told I can only use at non Woolworth Caltex. Was made to pay another way which impacted my finances. Was this correct?
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