I do not recommend Share a Camper
Money hungry and no customer service skills.
I paid a deposit on a camper then to find out that it doesn't fit a baby car seat. I tried to call the company within 7 hours of paying the deposit. No answer and no VM to say I was calling outside of hours.
I then finally heard back the following day and was rudely told that the fees totaling to $200 were non refundable even though the money was still sitting as an outstanding authorization in my internet banking and I had tried to call them within 7 hours of paying the deposit. A week later they...were still emailing me clauses and crap telling me that they would be keeping my $200 (not sure for what?). I ended up just telling them to the keep the money as it was stressing me out too much and they said they would transfer the balance back to me. 3 business days later and I'm still waiting to see the money!
Camplify might be great if you own a van and you're looking to make some coin but if you're the person paying for the rental and something goes wrong, camplify won't do anything to help you. Even contacting their "customer support" takes days to get an answer. We hired a van that was damaged, but the faults were not obvious until we tried to use the gas bottle (thread stripped so the stove wouldn't light) and the water tank leaked out all our water. There is no recompense from the owner unless they agree to give you a refund, and camplify won't...assist you. You can't even leave a negative review if you have a poor experience or your hire wasn't what was advertised, since if the owner doesn't review the hirer then neither review gets published - a convenient way to ensure that only favourable responses get seen. I won't be using camplify again, it's a rort.
Enjoying retirement with extra income
Since I retired a few years ago and with low interest rates. After being bored out of my mind, I brought a van and was recommended to list it on Camplify. I found the support and the professional way they did business first class. It has been just under a year since I started and I haven't looked back, we have just placed a deposit on our forth van to keep up with our bookings .Can highly recommend this great bunch of guys at Camplify.
Cheers Grant and Lindy
Camplify peer to peer Caravan hire
Camplify is an awesome online website for peer to peer caravan hire. We are an owner of a caravan and only hire it out through Camplify. Our Caravan is consistently hired out. The website it self is in need of some work to make it a little more user friendly but I’m sure the team at Camplify are busy working in the background working on this.
To me Camplify means Customer Care
All I can say is that every time I have had an equiry and phoned Camplify, I have been given very good service. I am Listed with 2 other similar companies but 90% of enquiries/customers come through Camplify. So yes, I can say that Camplify are No. 1.
Extremely awkward website.
Extremely awkward website to navigate, any input errors cannot be deleted via website only via phone contact where even the very helpful staff member agreed it is not ideal. But the worst parts of dealing with Camplify is the exorbitant booking fee which effectively turns away prospective hirers therefore driving business away from the hirer. Whilst I had a very pleasant experience with the hirer it was no way contributed to Camplify’s ripoff system. If Camplify maybe had a capped booking fee it might make it a little more acceptable but a flat 15% fee added to an extended hire period runs into a substantial and unjustifiable amount amount of money. Unfortunately while I had a great hire I would have to re-evaluate using this company again.
Current owner of a caravan a renting it out with camplify
I can not speak highly enough of camplify. It is a very professional outfit with prompt and very efficient communication. Their hotline is always most helpful with questions or general support.
I highly recommend camplify if you want to rent out your van.
Great little camper.
Hiring Gertrude the camper (owner Kristine) was a great success.Process to hire was simple.Camper was as advertised,clean,comfortable with lots of little extras.Great to tow,easy to set up,pack away,with everything you could need to have a getaway.Highly recommended.
Dodgy and no rights for the hirers
Hired a jayco pop top absolutely rubbish lots of issues and things broke and was all blamed on me taking $869 of bond and were just smart arses about it. You have no rights but I have got legal advice and I’m going to fight it as I several whitness. Not worth hiring other people’s crap and then paying to fix it for them.
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Questions & Answers
I have a booking for 4 days I would like to change the dates just moving one day backwards and return it one day early, the owner is ok with that, what should I do to change that? Thanks
Hi Roberto, please email your enquiry along with your booking ID to firstname.lastname@example.org and the team will be happy to help you :)
As a potential owner hiring out a van, will I be covered by liability insurance if someone is hurt as a result of a problem in the van say the bed falling apart?
Hi Andy, great question! Camplify provides complete hire insurance solutions with every booking made on our platform. For owners, there are a couple of different options you can choose from to ensure you're covered. To learn more about the specific options available, see https://www.camplify.com.au/insurance. That page on our website also includes links to our PDS. If you still have questions, please feel free to call our team on 1300 416 133. Thanks! Camplify Team :)
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