Cancer Council

Advocates are rude and honesty just want donations so stupid

Scam to make money but do not help cancer patents – Do not donate to these people. Obviously, they are collecting and feeling their pockets. I have donated to this group of cancer council. Then I needed extra help when I have cancer myself and going through treatment, plus working full time. I called them to see what I can get by helping with my housework or yard work or anything like that. First… Read more

time I said they’re too busy call back later. The next time is when they said that everybody’s in a meeting, call back tomorrow. It is a scam to make money off of people and this is the most narcissistic people you can imagine. They do not want to help people with cancer. They’re just trying to make money for they don’t have to do much.

Electronic harassment spam – I once signed up to do an activity which would produce donations for this charity. Because of my own health issues I could not even start what I had signed up for. I then began receiving a number of unwanted calls from this charity and on one occasion totally lost my cool on the phone after I think about the fifth or sixth c a l l in an hour. I… Read more

then began receiving multiple calls from all different charities getting to around about 10 to 20 a day so I had to start blocking numbers. I wrote to this charity and asked them or begged to them to please delete all my details. Over the past four to five years I have continued to receive multiple emails from these people. I have a disability which makes it painful for me to pick up my phone to read each and every one of these emails and text messages that they send and I would really like it if their processes and procedures could be updated in line with electronic harassment protocols. It has been a never ending battle to try and stop the calls and emails. I've just received a sorry email from Naomi because apparently I'm still on the mailing list they promised that I'd been taken off for years ago SO please take me off the mailing list... take everybody who has begged you to get off this mailing list... let them free full stop this is wildly inappropriate behaviour from an organisation that relies on volunteers and donations.

Unsupportive joke – Actually you have to be totally unemployed for any hope of receiving anything. Full of broken promises. Doesn’t matter if your family can’t afford the medicine or travel because of a cancer diagnosis. Understand the need to serve people lacking any funds, but it looks like you don’t do much of that either. Don’t advertise yourselves as being… Read more

available for everyone with a cancer diagnosis because you’re not. Where does all the money given to this charity go? Suspect it goes on the so called workers who make pointless support phone calls without enough knowledge to actually give meaningful answers. I get as much support about my husbands devastating cancer diagnosis from friends who’d say “ ask your doctor”, same as the supposed experts at cancer council. Our family got no service so if I could give zero stars I would. What a joke.

Trying to get out of monthly donating because I can't afford it – Trying to get out of monthly donating because I can't afford it and they only accept a written / typed letter and in 14 days (even though they say they will respond in 2 - 3 business days (puts you outside the 14 days)). I sent an email (a letter would probably take at least 7 days to reach them, giving you no chance to stop the subscription)… Read more

after realising that I had made a mistake and had read the fine print (why not make it obvious) to say I want to cancel.

When you're unemployed, dealing with increased prices in groceries, thanks to inflation, paying bills (including council rates and water bills that have gone up it's extremely hard to come up with any spare money).

When there's a recession going on, when people are struggling why ask for more money when most people are finding it hard to support themselves? You would think it would be obvious. It's like Robin Hood but robbing from the poor to help the poor, instead of robbing from the rich to help the poor.

This is a problem if your door is knocked on and there's only 15 days if you realise made a mistake because you're forced in to donating unless you don't answer the door.

I wouldn't mind if there was an option to make a one off donation but not $30.00 every month (sneaky how that happens and you only notice it when you look at your receipt).

At the moment I wouldn't mind $1 a day lol.

Cancer Council gives no support so rethink your donation – I don’t recommend this mob. My husband was diagnosed in January of this year with Stage 4 metastatic cancer. At the end of February he received a text message from the Cancer Council that named the person calling and then said ‘take care’. That’s it. At the end of April I blasted the Council head office about the inane message left with no… Read more

followup. I then heard from the local employee again. From day one I made it clear to him that travel was a huge burden for us. Every trip for appointments/treatments/tests is $35-40. We’ve clocked up over 6,000 kms since January. My husband received a disability support pension and I am his carer. So we don’t have much money.

The Cancer Council wants meetings. No thanks, we’re drowning in meetings and the local guys idea of us making an 80+ km over round trip on lousy roads to chat to a severely immunosuppressed person was a poor one. The Cancer Council offers yoga and tai chi (my husband has cancer in his spine so just hell no), they’ll pay a phone bill (we use prepaid only), they’ll pay an electricity bill (we are off grid and used a generator which I cannot start but that used petrol anyway) but for travel the Cancer Council told me they’d refer me to a social worker. I could supply health care cards or bank statements but they want to flick me off. I’m drowning in managing my husbands illness with no phone reception at home while cutting costs to afford travel, PEG food, lots of extra prescriptions and they’ll do something I could do myself through the hospital. (Note: a social worker gave my husband a card in January in hospital saying ‘tell your wife to contact me if she wants anything’. Like what? What’s available? Give me a hint here!

I’m forced to the conclusion that the Cancer Council prefers to support people who will survive cancer and thus then promotes them. So think twice before you donate because when it comes to support we’ve had zip, zero, zilch. Except for stress and distress. They were very good at that.