Canon CanoScan 9900F

Hopeless people to deal with – I ordered this scanner through a Sydney company Techoni.com/au. It has been 12 days now. since I ordered. (And Paid). I am still waiting.! They will not communicate via Email After reading the feed back on this scanner I am sorry to have ordered this scanner in the first place

Terrible – It doesn't do the job I bought it for (scanning slides). The scanner seems to be correctly built and capable of scanning some originals, noticably paper. It is supplied with software that Canon acknowledge is broken. That doesn't stop them from advertising it, though they did refund my purchase price because they were not able to make it perform as advertised.

See my review page at http://www.lemis.com/grog/product-reviews/Canon-breakage.html for more details.

OK – I have used many scanners over the years including prepress scanners. I have also used canon's FS4000US dedicated film scanner and I have concluded that I will be going back to Epson Perfection scanners 4xxx series very soon. My 9900F has now developed a power button problem and will not switch off unless unplugged. Fast scan times for anything up to 800dpi. Reasonably good colour reproduction (although Epson's still seem to have this one in the bag). Nice metal/aluminuim top and overall styling. Firewire and USBv2 intefaces. Very slow slide and negative scan times especially with dust removal enabled. I have also experienced similar problems as Greg Lehey with regard to incorrect rotation of slides. It seems incredible that you cannot simply tell the scanner that you have orientated all slides in one direction. I also had a problem of importing into Adobe Photoshop in the Adobe 1998 colour space. Despite selecting the correct colour space within the driver the colours would come in as sRGB and be blown out. I am pleased to note however that this is now fixed with the latest drivers. I have not retested slide scanning to find out if this has changed. I have also noticed a build up of material on the underside of the glass (only visible with the scanner light on and looking at the pane of glass on a low angle) This to me is unacceptable and indicateds poor sealing.