About to return our Canon printer - again
Low on ink, put brand new ink in. Computer is saying that the ink levels are low - when that is not true. Printer screen says that the door is not closed. So which one is it. It has never worked with wifi. So using the connection via USB. The ink runs out quickly. I am over trying to work out how to use it. Its not reading the new ink cartridges. Flashing lights. Over it!!! Canon - just make them better so we don't have to keep returning them!! Im trying a different brand this time. Canon - cannonball straight back to Officeworks and no doubt, another Canon printer going to landfill.
When it isn't having issues, it works well.
Constant issues with connectivity to laptop, printer getting jammed, printing half double sided and the rest not. Ink constantly getting clogged/ not printing in all colours. Connectivity is really frustrating, not always connecting despite restarting a number of times. Keeps asking me to update it, but doesn't work when I go through the prompts. Often spools the paper crookedly so will jam.
Purchased in August 2018.
never buying canon again
Absolute crap … printer wont pick up paper …. practically new, hardly used this printer. I had a Brother printer for 6 years , besides the odd dried up ink blockage which was easily cleaned I never had a problem with it
Purchased in October 2018.
Canon 5765 printer is a total nightmare....
Printer is a total waste of time...Canon help was just as useless...no back up no nothing....paper pick up mechanism total crap....no solution from Canon...never again...very unreliable printer...worst if all canon printers...sorry
Purchased in October 2018 for $79.00.
Totally understand the expectation that these machines won’t last.
But. Why why can’t these ink cartridges be used on another canon machine within the year. This happens every time I buy these cheap printers and spend hundreds on ink. Absolute rort.
Looking to buy another printer but can’t use the almost new cartridges I have.
work for a week although it would never feed the paper.
won't connect properly so it just won't work at all. tell you to follow the instruction on the smart phone but the do not appear. never buy a canon printer again. to many problems with this one. A complete waist of money.
Purchased in May 2018.
Cheap and nasty
This is the second time I have bought this printer and should have learned the first time but I didn't want to waste the expensive cartridges from first one. First time had nothing but problems connecting and printing via wifi. Second time have similar issues but today it is not registering paper in my cartridge and when it does it's telling me I don't have right paper settings. I change settings and manage to get it work but does this every time I want to print. I don't need these dramas when I need to print something. Will end up in the bin with the first one. Would not recommend this printer to anyone and my bet is the people providing good reviews here will have a different story in the months to come.
Good quality printing, however manually feeding paper from day 1
The printer prints well, the quality looks good, however, regardless of how often I clean any dust, feather the paper, make sure not too many sheets are loaded, it still has trouble picking the paper every time so for the last 6 months I have manually feed page after page, which leads to its own set of problems ie slightly offset printing.
Using up the cartridges and then it goes into landfill.
- Verified purchase
Does the job well
Printing quality is great.
Love having the individual colors so there is no wastage.
Love having the combined printer & scanner.
Is a bit noisier than my last Canon 6865 printer.
No problems so far.
No jamming so far... Did have it occasionally in my last printer 6865...but it didn't happen that often so it didn't bother me.
Really poor colour quality
I have had the MG5765 for over 2 years and have tried various ink cartridges and settings but consistently get poor print quality from this printer.
Color print is not good though usable, but printing images and pictures are terrible.
There is no option in the print settings to choose a 'best quality' print and the standard setting is worse than the draft setting on my last printer.
I have not had the jamming problems that other people are complaining about but find it to be a lousy printer.
I usually buy HP printers and have never had a bad one so back to HP next time.
Amazing value for money
The print quality is far better than my last much more expensive printer. The price of refills seems very competitive. So far the reliability is excellent, have had no problems at all. I can't understand those who say it is difficult to install. For use with cable it's pretty much plug and play. I haven't tried the wifi yet
worst printer ever
i have had it for 2 hours
it has jammed, cancelled my print jobs in the middle
of printing them and takes upto 4 minutes to get job and print
i have always had canon this must be a taiwan relabel job
as it doesnt live up to the previous canons I have had
taking it back tomorrow
- Verified purchase
Best Home Printer 2018 Australia
What I like about the Canon PIXMA MG5765 is it:
- was easy to set up, using my own USB connecting cable from printer to computer
- reliably prints and scans
- was cheap at just $69 from Officeworks
- has a solid attractive white and silver appearance
- accepts non-Canon generic cartridges, so saves on running costs
- has five ink tanks (not 2 as in some other printers) meaning that you only have to replace the cartridge colour that runs out.
- was rated 'Best Home Printer 2018 Australia' on this website:
Fantastic for the price
Bought this Canon to replace one I had had for several years. It is ideal as a home printer/scanner. Very easy to use. Excellent quality print and I love that its white and matches my desk and computer. Very satisfied indeed especially as it is very reasonably priced. Very good for photos too
Worst paper holder ever
I bought this Canon to replace a similar Canon which is my 3rd Canon. The older MG7160 was a good printer. This 5765 throws all printed paper on the floor as the out tray is far too short to hold paper-very frustrating.
Whilst the 7160 connected to my WiFi automatically I am still not able to connect even with a computer person next door to assist. Does Canon look at these reviews?
Enjoy trouble shooting?
I have had this printer for around 3 months, I have had to re install and reset the software around 7 times. If you enjoy trouble shooting then this printer is for you. Good work Canon, I never knew printing could be so frustrating. Perhaps it works better as a hard wired machine but that's not why I bought it. I didn't know I could hate an inanimate object so much.
Easy wi-fi setup, after market print cartidges less than $4 each
Printer was a breeze to setup eith the wi-fi option that connects to home router.
Printed a colour test page that was great.
Ordered ink.... 10 x compatible ink PGI-670 XL CLI-671XL for Canon PIXMA MG5760 MG5765 MG5766 for $36.21 including postage fom ebay.
Bought this printer for $69.... mostly so that i couldget after market ink cartridges.
Very happy.with purchase....
Canon is very bad for the environment as they change the ink cartridges with each printer update..... to try to ensure u buy the genuine ink cartidges
No user-serviceable parts are available for canon printers.
Canon should impliment a return to seller recycle program.
complicated to set up paper jams
reasonable print for ever to set up wireless designed not clear
expensive small refills. wouldn't recommend was sold by the sales person at office works as the best it is not. paper jams constantly poor colour printing. doesn't suite or needs will go and buy some thing else expensive andfrustrating
worst printer ever!
I bought MG5765 From Office works 13 January 2018. Replacing the inks, very early, Within 300 copies the Yellow head died. After an hour spent on the phone to Canon support, I was told to have it Serviced by Canon Specialist. I returned the faulty device to Office works & collected a similar replacement. The second one lasted less than a week before the same problem arose. Faulty yellow head. It to was returned to Officeworks, who refunded my money. I'm now looking for another reliable printer. Probably be the last canon I'll buy.
The was very easy to set up and the refill cartridges are not that hard to find. It does what it is supposed to do and it prints and scans clearly. However, the only problem I had with this is it jams from time to time. I have already tried using a different brand of paper but it still jams.
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Questions & Answers
Get Support Code 1250 message - " Paper output tray is closed. Open the paper output tray " Tray is NOT closed. Numerous attempts to rectify - including with great imagination - unsuccessful.
Anybody, including Canon staff, any clues ?
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