Broken down in 13 months
I purchased the Cel fi pro from powertec and only lasted 13 months with a 12 month warranty. And they said it cannot be repaired and is a throwaway item. Was so upset with this a complete waist of over $1500.
Warning do not purchase this item as its of very poor quilty and service.
Purchased in February 2019 at Powertec for $1,500.00.
Cel fi junk
I purchased a cel fi pro from Powertec. It worked for 3 years and 1 day just stopped working. It is now not fixable. Warranty is only 2 years and now Powetec want $450 to fix it. Not good enough for something that cost $1300. Waste of money, Chinese junk.
Purchased in April 2017 for $1,300.00.
Brilliant if the units have an unobstructed radio path, otherwise useless.
- I am an RF engineer, Telstra insisted they install this device irrespective.
- NU and CU cannot see each other unless very close, which is of no surprise.
- NU gets great signal w/directional Yagi. CU, when it can connect, does very well to increase coverage.
- NU to CU connectivity is a huge issue irrespective of CU location. Have tried at least 30 different permutations for position including vertical/horizontal surface, ceiling and wall mount.
- 800m^2 double storey newly built town house. Wall substrate is gyprock.
- Noise floor is i...
Purchased in November 2019 at Telstra for $988.00.
Worked Instantly - the external antenna is worth buying
I bought the Cell-Fi Pro to boost my Telstra phone signal in my 2 storey town house. I was getting dropped signals and complaints that my voice was breaking up.
I bought this Cell-Fi Pro unit from Powertec and decided to pay a bit more for the external antenna.
The unit arrived in 2 days.
I initially set it up without the external LPDA antenna. It worked as per instructions and I was getting 2 or 3 bars of signal strength, which was an improvement. I then added the external LPDA antenna which gave me 4 or 5 bars within my house. Definitely worth having the antenna. I have the antenna and Network Unit sitting on an upstairs shelf. The Coverage Unit is downstairs in the lounge. It works very well.
Great tech support
With these guys you get a real person on the other end of the line. Very helpful, they go out of their way to solve your problem - highly recommended business.
I received the Cel-fi 9 months after having no success with another brand, along with very poor support. The contrast of support and actual result is amazing. I now have 5 bars on my phone and no dropouts. Very happy to reccomend Powertec and Cel-fi
Limited Extension of Coverage
These two units have to be too close together within a solidly built house to be of much use. Also, placing the second unit out of sight within a cupboard further limits its use. The main unit should be placed by a window, so it’s impossible to hide it. Basically you need both units out in plain sight relatively close together which limits the solution.
telstra 4g smart antenna (yagi antenna) usless
Bought one for $1200.00 and didn't do a thing, can only get 1 bar on the antenna & strangely enough from time to time I get 2 bars on my mobile. The telstra mobile tower is approx 3kms away on top of a hill 25 mtrs higher than our home.??
Don't waste your time these are useless and you will spent all day messing around with it, My advise is if you have bad reception, then rally together with your neighbors and contact the ombudsman.
we are 20kms from Bunbury, 3kms from a tower and have little & no coverage - the smart antenna made no difference, (nothing smart about them at all.)
Better than expected
I find it rare that you buy a product that works as well as advertised or even better than expected but the Cel-Fi Pro for Telstra 3/4G is among those rare products that excel.
Plug n Play, although I did spend a bit of time moving it around to get the best out of my Cel-Fi. The only problem, which I kinda wish was made a bit more obvious in the instruction is that it doesn't like to much Wi-Fi. I only found out about that the Wi-Fi can cause errant messages when I reverted to the "help" section on the Cel-Fi Wave App I downloaded to my phone....
Quick & easy - exactly what I need
With a bluestone office, my phone reception is terrible where I need it most - even though the Telstra tower is only 2km away. Also, the mobile broadband backup unit gets no reception at all in the office. Installed the Cel-Fi with one unit nearest the Telstra tower, the other in the office, within a minute I had 5 bars on the phone. So now have the 'Network Unit' permantently located up in the roofspace. Get full 4GX on the mobile broadband unit too. Nothing to configure, true plug-and-play. Excellent gadget, and the associated app is great too.
Didn't Work for Me
I tried to set this up,but didn't work well. Interestingly my phone got better reception. I tried various methods from the celfi website to get it work like going through their FAQ and also took this to where I can make phone calls fine without and it didn't work. I also got the antenna up on the roof where phone reception is fine and it didn't work.
Wasted 3-4 hours of my day so ready to return. Possibly a dud unit as it seems good for others. That said review here seem much more positive than when you look at the US amazon reviews. Strange but glad if other got reception fixed!
Perfect Reception Deep in the side of a hill in a dugout.
We have just moved to Coober Pedy in SA. We are living 6 km out in one of their famous dugouts. Phone reception outside 1 bar of 3G. Inside no service at all. We have 3 mobile devices loaded with data and could not use them. Installed a Blackhawk Yagi antenna at about 6 metres up and the Cel-Fi pro units inside and now we have full 5 bar 4G inside. Could not be happier.
Installed the system around 3 months ago using a yagi external Antena connected to the base station using low loss coaxial cable.
The Telstra Tower is 5km away with tree coverage so mounted the Yagi as high as possible.
Massive improvement in the signal from 0 bars to 5 bars 3G can make and receive calls and data throughput is respectable but only at 3G speeds.
The unit for no reason does not connect every call its normal for me to miss calls as they go directly to message bank I would say about 1 in 5 calls, Calling out is fine, Also the range of the indoor unit is limited to around 15m.
The unit is expensive but I had zero coverage so it's a massive improvement but it's not perfect.
Expensive but worth it!
Really expensive product, was really nervous about the investment, but definitely no regrets now I can use my phone everywhere in the house!
Super easy to set up, just plug in to the wall.
The Perfect Answer to Fringe Service Areas
My residence is about 500 metres from the Regional City of Mount Gambier in South Australia. Internet and mobile phone connectivity has been poor, with regular drop out of the signal. 1 to 2 bars of 3G were common, dropping to 1 or 2 bars of 2G, with parts of the house having no reception at all. Telstra said that I was in a poor 3G/4G area and house construction plus location and distance from the nearest Telstra Antenna most likely would affect connectivity. The house is large, solid construction of limestone and brick with a color-bond roof.... I have put up with this poor connectivity and regular drop out of signal for several years, hoping for an improved signal upgrade, given Mount Gambier City boundary is just down the road and gets 4G reception in most places. From reading many reviews, my situation is very similar to residences in Regional Australia, unreliable connectivity and no planned upgrades in the foreseeable future. Also 2G will be no longer available towards the end of 2016, which was a worry to me, given my unreliable service. In mid April 2016, I purchased a Cel-Fi Pro and can honestly say that I now have a reliable service and good connectivity for both mobile internet and mobile phone. Also, internet download speeds have improved which is welcomed. The purchase of the Cel-Fi Pro has meant most of the house has 4 bars of 3G and sometimes 1 to 3 bars of 4G. My mobile Internet 4G Advanced11 Modem is mostly 4 to 5 bars of 4G. I now am getting value for money spent on paying Telstra my monthly account! In addition, signal strength was such that I did not require an external antenna to be installed. At the moment, weather at home is drizzling with rain, cloudy and 16 degrees. In the middle of the house, my mobile phone has 4 bars of 3G whereas previously it would have been dropping out! The Cel-Fi Pro is also very easy to install. Overall, very pleased and would recommend the Cel-Fi Pro 3G/4G(LTE) unit to any landowner in a fringe service area. Cost of Cel-Fi Pro may seem high, but once installed and you have a reliable connectivity, the cost becomes secondary to good reception.
Questions & Answers
Ok have just had cel fi go installed in a vehicle by a 4x4 outlet. I with Telstra and when we loaded the app it has identified the unit as Optus service. Do you have Telstra and Optus tuned units ?
Hello, If I have a Telstra Cel-Fi booster can I still use the aldi mobile network that uses the Telstra towers
With aldi mobile using the telstra network can i switch from telstra to aldi and still use the cel fi go. Or do telstra stop it from working if you are not a subscriber to telstra.
I am a telstra subscriber at the moment with an existing cell fi go registered with telstra
Get an answer from our members and Cel-Fi representatives
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