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Coles Gift Mastercard

Coles Gift Mastercard

1.5 from 17 reviews · View Statistics
See the Best Credit Cards in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Coles

Reviews

1.5
17 reviews
  • Transparency
    1.0 (6)
  • Customer Service
    1.9 (7)
  • Rates and Fees
    1.0 (5)
  • Rewards
    1.0 (2)
  • Online Experience
    1.2 (6)
  • Application Process
    2.3 (4)
Previous
Next
Deb
DebGreater Melbourne (Outer), VIC

Never buy this card!

published

Tried to use my $50 prepaid coles MasterCard and got declined everywhere- then I tried to get help to see why%- the online chat directs you to a site where you have to pay $2 to find out any information- I will take this further as it is a blatant rip off- get your money and then make it impossible to spend it or get help- not happy Jan !

Transparency
1/5
Customer Service
1/5
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Cannot get balance left on card from anyone. Seems that 9/26 expirry date means nothing.

published

No only Cootamundra area once. Worked then, but not now. I know you want 30 words, but this is a straight out inquiry on a balance, and nothing else. Thank you./

Customer Service
5/5
Online Experience
2/5
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Steve
Steve
  • 3 reviews
  • 3 likes

I could not use this card for online purchases.

published

I bought the Coles shop everywhere mastercard. This card was declined everywhere I try to buy online.
Suffered hours of wasted time, ruined my weekend. From my experience, they are very unreliable for buying online. I will never buy these cards again!!!

Incentivised Review No
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Terrible! Can't use on many popular sites

published

I was trying to purchase steam funds for my account and was looking all throughout the internet to use the card in anyway, but most placed declined it. DO NOT BUY, it declines at most popular online sites and it caused me a lot of stress trying to recoup even a small amount I could get back from it.

Transparency
1/5
Customer Service
1/5
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Tony K
Tony KSouth East Queensland, QLD
  • 4 reviews

Coles 10 years behind in Technology

published

Bought the cards to save some money on Monthly Expenditure. Coles had 10% off. First of all couldn't buy the $250 ones. Can't track the balance. More hassle than saving.

Transparency
1/5
Customer Service
1/5
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Matt
Matt
  • 2 reviews

DOES NOT WORK WITH PLAYSTATION OR ANY SUBSCRIPTION SERVICE

published

As title states, card cannot be used online for Playstation, Steam or any other subscription service. Pointless waste of plastic and time. Avoid it like the plague. It is a rort!

Incentivised Review No
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Crap cards

published

Stay well away from Coles gift cards they work once .you can't even check the balance on them. I would rate these -100 out of 10.embarassing when you know there is money still on the card

Incentivised Review No
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Next
Kathy
KathyShoalhaven
  • 19 reviews
  • 17 likes

Worried about this card

published

I am worried about this card not working with all the negative reviews as it was bought as a gift for someone. I was shocked I had to pay $5.00 for this card. Won't buy again as there are many others I can buy for a 5% discount!

Transparency
1/5
Customer Service
3/5
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ERC
ERC
  • 8 reviews
  • 2 likes

Is there a zero star option?

published

Stay away from this card. I purchased this card for my daughter 6 month ago. She has only used it once then It doesn't work anymore. I tried to contact the contact listed on the back of the card. The person who picked up the phone said they don't manage the card and asked me to contact Mastercard. I tried the Mastercard website. It says Coles Financial Services takes care of the card. I contacted them and been told they don't manage the card and gave me a phone number. Then I realised that that the first number I called.

It seems like Coles only takes your money away, but not doing their job. It's a scam!!

Transparency
1/5
Customer Service
1/5
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Tim B
Tim B
  • 3 reviews
  • 2 likes

Stay the hell away

published

Purchased a $100 card and it does not work. I have tried 18 different locations (15 websites and 3 stores - including Coles itself) and does not work.

What is even more scary is that they can't even see any failed/rejected transactions.

Unsure if this program is even legal but I am referring it to the Australian Financial Complaints Authority

Transparency
1/5
Customer Service
1/5
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Terence K.
Terence K.Sydney, NSW
  • Verified

Pre-Auth lock more than 2 weeks!!!

published
Incentivised Review No
Card Start DateOctober 2019
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Mattymatt
Mattymattmelbourne
  • Verified

Coles doesnt seem to care at all - Stay away

published
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Client A
Client AMelbourne
  • 5 reviews
  • Verified

Bought 2 pcs of $100 Coles Gift Mastercard, value was used up even before I use it

published

I bought 2 pcs of $100 Coles Gift Mastercard and when I tried using them, both were declined by the eftos machine. When I checked the value online, they were used up even before I tried using it. Called and emailed the customer service and they had no care at all. They always point you at T&C of the card which basically makes you responsible for the unauthorized usage of the card. They didn't help at all. I won't recommend anyone to buy this as there's not enough security features. Anyone who looked at the numbers (due to poor packaging) prior your purchase will be able to use the card online.

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plkoz
plkozSydney, NSW
  • 8 reviews
  • 4 likes

Coles Card - Strange On Line Administration

published

I have a Coles Credit Card and it gets a good Cannex Rating. Recently they have started sending emails saying "Your statement for xxx month is now ready for viewing on line". But when you go to the link it is NOT there. Only the previous months. I complained about this and they had some explanation about a glitch. I said "well don't send out an email unless it is ACTUALLY there for viewing (obvious?). And now it has happened again for this month. Get a new programmer?

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Sarika
SarikaGreater Melbourne (Inner), VIC
  • 4 reviews
  • 3 likes

Can't use my $50 Coles prepaid gift card at any stores!

published

Tried using it at an online store in AUD currency and at the Apple store today.. Didn't work, had to pay with my own money. Called up the customer hotline and the lady says on the transaction history it says I've only attempted to make purchases above the $50 amount. But I've only tried using exactly $50 or $48 or $49. When I go online to check my balance it says it's $50 and my transaction history shows no attempted purchases, it only displays the date the value was loaded on. Any help or suggestions would be appreciated!

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Questions & Answers

Rachel C.
Rachel C.asked

I bought the vanilla card it didn't work I bought thecoles card or didn't work niw they won't refund me

No answers
T. Jansen
T. Jansenasked

My question is: Is the Coles MasterCard Gift card supported for online purchases? It is advertised that online purchase can be made with it. When making an online purchase my Coles Gift Card was rejected as not supported???
I bought a Vanilla Gift Visa Card as well. Before making a purchase I contacted Vanilla. They said their card can be made into a supported card by registering some personal details either online to Vanilla or on the Vanilla website. Does Coles provide this backup.

No answers
francesca domergue
francesca domergueasked

how do i find the balance of my gift card

No answers
See all Coles Gift Mastercard questions

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