Coles Gift Mastercard

Tried to use my $50 prepaid coles MasterCard and got declined everywhere- then I tried to get help to see why%- the online chat directs you to a site where you have to pay $2 to find out any information- I will take this further as it is a blatant rip off- get your money and then make it impossible to spend it or get help- not happy Jan !

No only Cootamundra area once. Worked then, but not now. I know you want 30 words, but this is a straight out inquiry on a balance, and nothing else. Thank you./

I bought the Coles shop everywhere mastercard. This card was declined everywhere I try to buy online.
Suffered hours of wasted time, ruined my weekend. From my experience, they are very unreliable for buying online. I will never buy these cards again!!!

I was trying to purchase steam funds for my account and was looking all throughout the internet to use the card in anyway, but most placed declined it. DO NOT BUY, it declines at most popular online sites and it caused me a lot of stress trying to recoup even a small amount I could get back from it.

Bought the cards to save some money on Monthly Expenditure. Coles had 10% off. First of all couldn't buy the $250 ones. Can't track the balance. More hassle than saving.

As title states, card cannot be used online for Playstation, Steam or any other subscription service. Pointless waste of plastic and time. Avoid it like the plague. It is a rort!

Stay well away from Coles gift cards they work once .you can't even check the balance on them. I would rate these -100 out of 10.embarassing when you know there is money still on the card

I am worried about this card not working with all the negative reviews as it was bought as a gift for someone. I was shocked I had to pay $5.00 for this card. Won't buy again as there are many others I can buy for a 5% discount!

Stay away from this card. I purchased this card for my daughter 6 month ago. She has only used it once then It doesn't work anymore. I tried to contact the contact listed on the back of the card. The person who picked up the phone said they don't manage the card and asked me to contact Mastercard. I tried the Mastercard website. It says Coles Financial Services takes care of the card. I contacted them and been told they don't manage the card and gave me a phone number. Then I realised that that the first number I called.

It seems like Coles only takes your money away, but not doing their job. It's a scam!!

Purchased a $100 card and it does not work. I have tried 18 different locations (15 websites and 3 stores - including Coles itself) and does not work.

What is even more scary is that they can't even see any failed/rejected transactions.

Unsure if this program is even legal but I am referring it to the Australian Financial Complaints Authority

Coles Prepaid Gift Card is recently re-offered as a product in October 2019.

Sometimes, when you enter your credit card to a merchant on file (e.g. Opal, iTunes, Google Play, etc), they put a pre-authorisation charge on the card. Usually, that pre-auth charge will be removed in a few days.

For this product, whoever designed this product decide to set the pre-auth charge to last for 2 FREAKING WEEKS!!

So, if you use this card for a few merchants, the pre-auth charges adds up and your funds will be illiquid for 2 freaking weeks!! Then when you...

I purchased a $100 gift card and when i got it home, I noticed it was already opened.
Calling coles gift cards an hour after purchase to block and ask for a replacement / transfer to a new card surfaced actually how they deal with such issues and highlights their "no care what so ever" attitude.

[name removed], the customer care lady i spoke with said they can not / dont transfer funds to new cards and they dont send out new cards (makes me think how will they handle stolen cards based on this comment).

I believe this is obviously a warr...

I bought 2 pcs of $100 Coles Gift Mastercard and when I tried using them, both were declined by the eftos machine. When I checked the value online, they were used up even before I tried using it. Called and emailed the customer service and they had no care at all. They always point you at T&C of the card which basically makes you responsible for the unauthorized usage of the card. They didn't help at all. I won't recommend anyone to buy this as there's not enough security features. Anyone who looked at the numbers (due to poor packaging) prior your purchase will be able to use the card online.

I have a Coles Credit Card and it gets a good Cannex Rating. Recently they have started sending emails saying "Your statement for xxx month is now ready for viewing on line". But when you go to the link it is NOT there. Only the previous months. I complained about this and they had some explanation about a glitch. I said "well don't send out an email unless it is ACTUALLY there for viewing (obvious?). And now it has happened again for this month. Get a new programmer?

Tried using it at an online store in AUD currency and at the Apple store today.. Didn't work, had to pay with my own money. Called up the customer hotline and the lady says on the transaction history it says I've only attempted to make purchases above the $50 amount. But I've only tried using exactly $50 or $48 or $49. When I go online to check my balance it says it's $50 and my transaction history shows no attempted purchases, it only displays the date the value was loaded on. Any help or suggestions would be appreciated!