Corporate Prepaid Cards

Would give a 0 if possible. THEY ARE A SCAM! DO NOT USE THEM! I contacted them for business purposes specifically to use the card for Facebook paid advertising. I made it very clear from the beginning that this was the sole purpose of the card, and their team acknowledged this and said the card 'should' work. After spending $500 setting up the… Read more

card, Facebook does not accept their card as a payment option. I explained the issue to the company and requested assistance, however they refused to provide a refund for the money sitting in the account - not the admin costs.

I have now spent over 6 months trying to resolve the matter, with many of my emails being ignored or I get a generic response saying someone will look into it and then they disappear. Do not trust them, and do not give them your money. I have taken this to ACCC.

Great company to work with. The team are very professional. Nikki and Donna are especially outstanding, always going out of their way to provide the best service Show reply

Special mention to Luke and Donna for their assistance in or ordering our Giftcards. Outstanding customer service and exceptional delivery time. I highly recommend if you need to order Giftcards online. Show reply

We have been dealing with Corporate Prepaid Cards for many years. Our account managers have always been super helpful and professional, going above and beyond to help resolve any issues or any any queries we may have. The cards produced always look professional and are very easy for our clients to use Show reply

I received a card through a corporate partnership. I was saving the money in the account for our Christmas party. They cancelled my card and took over $1900 away from me because I hadn't made a transaction in six months. They have been cold, and harsh in their responses when I challenged the morality of what they have done. One of their values is… Read more

"Pleasant People to Deal With" Hah! Do not deal with these people. There are much better operators out there with true integrity and compassion than this awful, disingenuous and unethical organisation.

Resend Fee – I’ve had a consistently terrible experience with this company. I send out multiple cards each month, and there are frequent issues with recipients not receiving them. They have a frustrating policy that charges a "resend fee," even when the problem is entirely on Corporate Prepaid's end. To make matters worse, they deduct this fee directly from… Read more

the recipient’s gift card balance! This policy punishes the recipient instead of invoicing the fee to us, the sender. Despite raising this concern, their customer service refuses to waive the fee. I even requested to speak with a manager, as a business that sends out numerous cards each month should have some priority when it comes to waiving such fees, especially when the fault is not on our side. Very disappointing.

Ongoing Customer Support Issue – Out of desperation, I’m turning to an open forum in hopes of getting a response from Corporate Prepaid Cards Despite multiple calls and emails, CPC’s customer care has been completely unresponsive. After spending a significant amount with the company over many months, I expected at least a basic level of support, but my issue has been ignored.… Read more

It’s truly disappointing to see a business fail to follow up on customer concerns.

I hope this message prompts action, as direct communication has led nowhere.

From the start to the end of the process CPC have been exceptional. Quick response to communications and an easy process to set up our account. The portal has been very easy to navigate. Highly recommend CPC & their incredibly friendly and helpful staff. Show reply

I have used CPC for many years through multiple businesses. I cannot fault either the business side or the user side. They have been a great way to either reward staff or clients. Show reply

My account team Natasha Perre, Michelle Kerr and Alex Holroyd look after our account to the highest of standards. They are always available to assist with any enquiries or issues that arise in a timely and professional manner. Show reply

Natasha has been an absolute pleasure to work with! She responds promptly and always finds a solution to any issue. We’re very grateful to have her as our go-to contact for everything card related. Show reply

⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience working with Lisa at Corporate Prepaid Cards. She was extremely helpful, knowledgeable, and lightning-fast in her responses. What stood out most was the time she took to clearly explain everything, both over the phone and via email, which made the whole process seamless and stress-free. It’s rare to come… Read more ·  1

across someone who combines professionalism with genuine care, and Lisa delivered both. Corporate Cards, you are very lucky to have such a dedicated and capable team member on board!

I have had a fantastic experience with this company. They are professional, friendly, and completely transparent throughout the process. Their platform is user-friendly and straightforward, making it simple to process gift cards. Training is also provided should it be required. Thank you, Nikki and Donna, it was lovely dealing with you. Highly recommended for anyone looking for a smooth and reliable service. Show reply

Have had a great experience with Corporate Prepaid Cards and their team! They have been communicative and very helpful with the user portal, and we look forward to using these for our own team. Great gift and would highly recommend! Show reply

I had an outstanding experience with Luke, who provided exceptional customer service from start to finish. He came to the office and took the time to walk me through the entire process with patience and clarity, ensuring I fully understood each step. What really stood out was his follow-up—Luke didn’t just disappear after the initial visit. He… Read more ·  1

checked in to make sure everything was working perfectly and that we had everything we needed. His professionalism, attentiveness, and genuine dedication to helping made a big impression. Truly top-tier service—thank you, Luke!

One of the best onboarding experiences I have ever had! Luke from Corporate Prepaid Cards was fast and efficient helping me meet a very quick turnaround time for our client. Luke's customer service was also first class with quick responses and he provided detailed and clear instructions on how to place orders and guides for our participants to use the cards. A great company to work with! Show reply

We love our new corporate prepaid cards! The personalised branding is a great way to stand out and those who have received them so far have commented how great they look. Huge thanks to Luke for explaining everything so well and being so patient with us as we went through the setup process. We couldn't fault the process and are so happy we now have these in use. Thanks from everyone at Adora. Show reply

Corporate Prepaid Cards provide an excellent service that helps our business run more smoothly. Their staff are very friendly and accommodating. I would recommend them to anyone looking for a service like this. Show reply

Yass Hadid has been extremely helpful in providing a product that worked really well for us, communicated efficiently and helped us receive the cards within a very short time frame. When we had questions after receiving the cards, we continuously felt supported by Yass. We will definitely be using their services again. Show reply

The team at Corporate Prepaid Cards (CPC) are an absolutely pleasure to deal with. Responsive, helpful and attentive. Quick & easy ordering process. Would definitely recommend. Show reply

Great Team and Great Service – The support team were fantastic in resolving an issue that they did not have to be so flexible in resolving, greatful for their assistance in the matter, absolute delight to deal with Show reply

Yass Hadid Excellent services – I have been speaking with Yass Hadid from Coporate Prepaid cards what an amazing customer service he has been Promit with all his emails phone calls and went out of his way to make sure I was satisfied. I will actually be using corporate prepaid cards because of Yass A++++ services Show reply

Ordering is easy & efficient service – Ordered gift cards for our corporate event, Luke who is our account manager was very helpful and provides accurate & fast responses. Order portal is easy to navigate. We've been their client for the past 3 years, highly recommended! Show reply

Positive experience with Corporate Gift Cards – We had an excellent experience working with Corporate Gift Card. Yass made the process of purchasing the gift card seamless, from placing the orders to receiving the cards on time. Yass is always ready to assist with any questions or special requests, ensuring a smooth and personlised service. Show reply

Exceptional Service from Luke Jacobz – I wanted to take a moment to express my sincere appreciation for Luke Jacobz, who truly went above and beyond to assist me during a critical moment. When I encountered an urgent issue while ordering cards during the system update, I was facing a tight deadline and desperately needed the matter resolved by the end of the week. Luke not only took… Read more ·  1

immediate ownership of the situation but worked tirelessly to ensure it was turned around swiftly. Thanks to his dedication, the issue was completely resolved by the very next day - far exceeding my expectations. His professionalism, quick thinking, and willingness to go the extra mile made all the difference! I am extremely grateful for Luke's support and can confidently say that his exceptional service saved the day.

Corporate Prepaid Cards a New Way to Pay – This product has revolutionised our payment to sundry payees not providing Goods and Services to our organisation. We use the cards for rebate programs, competitions and reward programs. Corporate Prepaid Cards have been true partners in our uptake providing excellent customer experience for ourselves and card recipients. Show reply

Fantastic product and Excellent Customer Service – We have been using Corporate Prepaid Cards since 2018 and have consistently found them to be highly reliable. Their customer service is outstanding. Whenever we encountered issues with the gift cards, the team promptly provided effective solutions. Wendy, our Account Manager, has been exceptional throughout, clearly explaining how the system works… Read more ·  1

and always being available to address any questions or concerns, which has been invaluable for both us and our clients. We are extremely pleased with the service and look forward to a long-term partnership with CPC.